Impact Computing

We are thrilled to announce that we have been selected as a finalist for the prestigious Lancashire Business View Magazine Red Rose Awards for the Customer Service Award 2025! 🥳

We are proud to receive this recognition for the dedication and hard work of our team in providing exceptional customer service to our valued clients.

Red Rose Awards - Customer Service Award 2025 Finalists We are thrilled to announce that we have been selected as a finalist for the prestigious Customer Service Award at the Red Rose Awards 2025!

🚨DON'T fall for phishing scams!🚨

Stay ahead of the scammers by reading our latest blog highlighting 11 ways to spot a phishing scam 👉 https://www.impactcomputing.co.uk/newsblog/11-ways-you-can-identify-phishing-scams/

"It doesn't matter who you speak to at Impact, they're a top class team, but you know when Florin answers the phone your day is about to get a whole lot better!

What a guy! Friendly, puts a smile on your face and helps you with your query quickly which allows you to get on with your day!

Thanks team!"

Well done on the feedback Florin! Keep up the hard work 👏

💰You NEED to follow these tips to keep your business finances safe💰

It's International Fraud Awareness Week, read our latest blog to learn how you can keep your business finances safe from social engineering attacks 👉 https://www.impactcomputing.co.uk/newsblog/six-ways-businesses-can-stay-ahead-of-hackers-and-protect-their-finances/

🤯 You WON'T BELIEVE the changes being made to Microsoft Teams 🤯

The rollout has begun, so read our blog to find out more on the NEW version of Microsoft Teams👉https://www.impactcomputing.co.uk/newsblog/introducing-new-microsoft-teams-whats-new-when-is-it-available/

We are delighted to announce that Florin Paun has completed his Level 4 Cyber Security Apprenticeship with Merit.

Florin has said he is "absolutely thrilled" to have completed his apprenticeship and thanked the Impact team for their support.

Hear more about Florin's success and words from Service Operations Manager Ash Farr

https://www.impactcomputing.co.uk/newsblog/client-security-specialist-florin-paun-completes-level-4-apprenticeship/

Congratulations to Cloud Solutions Specialist Tom Russan who recently celebrated his eight year anniversary with Impact! 🎊

Thank you for your hard work and consistent innovation Tom!

Impact's Service Operations Manager Ash Farr said: “Wow, 8 years already Tom.

Your knowledge and passion for your work impresses me daily and is inspiring. You’re always there to help me and the team, and we really appreciate that.

Thanks for everything you do, and here’s to many more awesome years together!”. 🙌

You can find out more about Tom's time at Impact here 👉 https://www.impactcomputing.co.uk/newsblog/cloud-solutions-specialist-tom-russan-celebrates-eight-years-at-impact/

Congratulations to 2nd Line Service Desk Engineer Bryan Chapman, who celebrates his one year anniversary at Impact!

Thank you for everything you've done in your first year Bryan!

Impact's Service Desk Manager Lewis Cowley said: “I can’t believe it’s already been a year since you joined Bryan – time flies when you’re having fun on the service desk!

Thank you for your innovation, ideas, technical expertise and all the support you provide to our clients.”

You can learn more about Bryan's first year with us here 👉 https://www.impactcomputing.co.uk/newsblog/2nd-line-service-desk-engineer-bryan-chapman-celebrates-one-year-at-impact/

Paul Fretwell, one of our 1st Line Service Desk Engineers is celebrating seven years at Impact! 🎉

A tremendous milestone! Thank you for your hard work and commitment to helping our clients on a daily basis. 🙌

Hear from Service Desk Manager Lewis Cowley: “Congratulations on 7 years working with us Paul. It’s such a pleasure seeing you provide the amazing service to our clients daily. We all appreciate what you do here for us, and here’s to many more years working together!”

You can learn more about Paul's time with the company and his IT journey here 👉 https://www.impactcomputing.co.uk/newsblog/service-desk-engineer-paul-fretwell-celebrates-seven-years-at-impact/

🎊 Impact Quarterly Awards 🎊

This morning was our quarterly awards ceremony celebrating the hard work of our team.

Awards were presented by MD Adam Gregson, Service Operations Manager Ash Farr, Service Desk Manager Lewis Cowley and Client Solutions Director Will Hartley

Congratulations to the winners!

Long Service Award - Paul Fretwell 🎖

Google Reviews Award - Fox Redman 🎖

Most Improved - Rob Garner 🎖

Team Player - Becky Walker-Ingham & David Gladwin 🎖 🎖

Employee of the Quarter - Claire Paterson

Well done everyone! Thank you for your efforts and commitment to providing first class service to our clients.

⚠ Windows 10 retirement is upon us! ⚠

We are officially 12 months away from saying goodbye to Windows 10 😢

Now is the time to start thinking about next steps. Is your device compatible with Windows 11? Do you still need to update?

We must stress the importance of ensuring your devices are still compatible with the latest version of Windows to keep your business protected.

Give us a shout if you have any concerns 📣

A huge thank you to Andrea from Merlin for her feedback on work carried out by one of our Engineers, Ben Howard 🙌

Well done Ben! Your quick and friendly customer service is exactly what we aim for, thank you! 🤝