TBL Organisational Development

Customer service is free (Customer service is expensive) Of course it’s expensive. You’ll need to hire people inclined to be empathic and kind. You’ll need to provide systems and training and support. You…

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I like little 'rebellious' stories like this

Nike's bestselling Huarache only exists thanks to a disobedient employee The Huarache's story, as told in the new book 'Sneakers,' is a lesson in giving unusual new ideas a chance to succeed.

Another great experiential programme

'Not all classrooms have walls'
Experieriential learning is memeorable, excellerated and energising. High impact and retention = higher value.
Here we are at Loch Lomond with a team of MBA students.

A good little article. Why to HR talk about 'Locking in Channge' when in 6 months they will want it to change again…

What’s missing in leadership development? Only a few actions matter, and they require the CEO’s attention.

At 16.00 Singapore Standard Time (SST) we were asked respond to a Mayday of an unknown vessel by the MPA Singapore (Maritime and Port Authority of Singapore). We were instructed to track 130 degrees magnetic, rendezvous and follow to assist another MPA vessel. At 16.15 SST we entered Indonesian Territorial Waters. At 16.45 SST whilst in a seach pattern we encountered and fended off a pirate attack. With the supoort of a Police Coast Guard Singapore unit we are relieved to say we made our escape and returned safe and well at 16.40 SST.
Another dynamic decision making exercise for a leadership team in the simulator. Would your leadership team be up for it? How would they cope with the pressure? What would be the quality of the teamwork and decision making?

Fantastic story

4 Lessons About Innovation From Aston Martin’s First Concept Car The Atom, the most successful fully functioning concept car, was built in 1940 and is still running. Its remarkable story can inspire business leaders today.

Let's learn to learn better by learning better to fail!!!

Great little article

4 Lessons About Innovation From Aston Martin’s First Concept Car The Atom, the most successful fully functioning concept car, was built in 1940 and is still running. Its remarkable story can inspire business leaders today.