Sco-Tech

We need to address a number of complaints we’ve had recently.
Specifically, regarding this sign.
It turns out people are angry and disappointed when they arrive and find out there are not actually any dogs in that day.
If you’ve been affected by not being body slammed by a Labrador, harassed for affection by a Corgi or barked at disapprovingly by a Romanian Trash Gremlin, please let us know in the comments.

Our new office opening hours as of 17th August will be as follows:

Ali has been installing a Coffetek X5 MIA for our friends The Rowan Tree Garden Centre - Dalry & Haylie Stores - Largs today - they’ve just finished a beautiful refurb and wanted a new coffee machine to go with it ☕️✨
Highly recommend popping in for plants and a coffee if you are in the area!
Looking to upgrade the coffee setup at your own venue or office? Head over to our new website (link in bio) to browse our full range of machines.

Our annual visit to - out of all the places we travel, they win the prize for ‘Most Remote Customer’!

This week’s - don’t put chocolate or sugar on top of your coffee machine. As it is used and dropped, it will fall through the top of the machine and then burn onto the boiler and surrounding hot pipework.

What is included in a service?

One of the things you might have seen on our engineer’s job report is “level probe cleaned”. If you’ve ever wondered what that meant, now you can see!
Here is a before and after of a level probe - it senses the water level in the boiler. Cleaning it annually as part of the service keeps it functioning and sensing the water level correctly.

This week’s comes from one of our customers - they had the ingenious idea to cut a green kitchen scourer to fit into the drain tub of their coffee machine. This prevents grounds clogging the drain pipe, which leads to water backing up into the drip tray.

When a long standing customer calls and says their machine has died and needs replaced asap…we’re there installing it the next morning. In their favourite colour no less 😎 looking bright and sunny ☀️ on this dismal grey morning!

This wasn’t getting any water through into the coffee.
After some investigation Nick found the brew solenoid & dispense channels were blocked - these have now been cleared and the machine is thankfully producing wet coffee again (the kind we all ideally want)

This week’s - always switch your machine off at the end of the day. If your machine starts leaking steam or water overnight it can cause significant damage if it’s leaking all night.