Gee Development

Some food for thought today, so I speak to a lot of different clients who all run different kinds of businesses but many of them have the same issue that they are not always happy with:

I get lots of silly questions in my inbox from visitors!

Now in an ideal world when we get clients visiting our websites or social media pages we want them to understand and make a purchase.

So having a clear website or page is really important, however even if we did try to cover off all the questions you may get there will always be a new one that pops up.

So my top tips for this are:

1) Treat every question as an opportunity

If a customer is reaching out it means they have an interest, we should welcome it as an opportunity to speak to them and see if we can convert them from someone enquiring to someone buying.

2) If you keep getting the same question multiple times then add it to your FAQ's

If you find that same question keeps popping up the chances are its not covered or if it is needs to be reworded so take it as constructive feedback so you can improve your web page or social media page.

3) Don't get upset or frustrated be flattered there taking time to message you.

The fact your getting questions means you are getting people to view your sites and pages this is great news, would you rather no questions and not knowing if people visit your site or would you prefer to know that people are in fact viewing your site?

Some food for thought for you to think about but if you would like help with your own website or social media pages then please do reach out, I would love to help you.

Something I was asked recently at a meeting was what kind of websites do I like?

As a web developer I have my preferences and recommendations but a lot of the time I go by what my clients want.

I thought I would share some tips I give to my clients when discussing how their website will or might look.

- Easy to Navigate

Sometimes more isn't always better, where possible keep the site simple and the pages relevant to what you want your clients to see.

- Ensure the content is relevant

It is so easy to overload sites with information we think is relevant but a lot of the time it can lead to more questions or frustrated visitors who click off. Make sure you plan out your content and what the purpose of it is, this will help keep it relevant.

- Use colours relevant to your branding

Especially when dealing with WordPress sites I get clients who settle for themes that look good but the colours don't match their branding. Your website is an extension of you and your business so treat it like it and don't settle for less.

- Have your site tell your story

Websites should have an element of a personal touch, sharing your story is a great way for your clients or new potential clients to learn more about you. Why your passionate about your business and why you want to help people.

Here are my top tips for every website, I hope you find it useful and if you would like to have a chat about your website then please do get in touch as I would love to help.

Are you looking for support with your website?

Or are you looking to set one up?

Well contact us today for a free consultation and we can help support you and have your digital presence known to your customers.

You can talk to us about whatever is on your mind, we’ll listen 💚

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