SAMOS e-commerce

Thinking about expanding into the US market?

Many UK ecommerce brands assume shipping to America is too complicated, too expensive, or too risky. In reality, some of the biggest barriers are often misconceptions.

From customs and duties to delivery times, tracking and customer expectations, understanding the facts can help you avoid costly mistakes and unlock a huge growth opportunity.

In our latest blog, we debunk six of the most common myths about shipping to the US from the UK and share practical insights to help you scale with confidence.

Read the full guide and discover what it really takes to succeed in the world's largest ecommerce market.

🚚 Everything you need to know about global shipping. In one place.

Whether you're new to international shipping or looking to streamline your existing processes, our Resource Hub is packed with practical guides, expert insights, and answers to the questions businesses ask every day.

From shipping terminology and customs requirements to weights, dimensions, and delivery best practice, it's all there to help you ship internationally, with confidence.

📚 Explore the Resource Hub today on our website, and get the knowledge you need to grow globally.

Selling to the EU? New customs rules are coming.

From 1 July 2026, the EU will remove the €150 customs duty exemption for low value imports.

But before you panic...

There is plenty of time to prepare.

If you're an ecommerce brand shipping products to Europe, now is the time to:

📦 Review your HS codes
📦 Understand how the new charges could affect your products
📦 Plan your pricing and shipping strategy
📦 Prepare for any impact on customer experience

To help businesses get ahead of these changes, we're hosting a FREE webinar on Tuesday 23 June at 1:00pm (UK time), where we'll explain exactly what's changing, who may be affected, and the practical steps you can take now.

The businesses that prepare early will be best placed to protect profits and keep customers happy.

🎥 Register via the link in our bio.

Did you know you can send parcels to Australia in under a week? 📦

At SAMOS, we help eCommerce brands ship internationally with fast, reliable delivery solutions designed to support global growth.

From streamlined fulfilment and tracked delivery to customs support and competitive international shipping rates, we make expanding overseas simpler for growing brands.

Speak to our team today to find the right solution for your business.

Shipping shoes internationally? It's way more complicated than you think.
Most ecommerce fulfilment models aren't built for the chaos that comes with footwear — we're talking hundreds of SKUs, bulky boxes that cost a fortune to ship, customs nightmares, and a returns rate that'll make your head spin.
Scaling a footwear brand across borders isn't just logistics. It's a whole different game.

We've broken down the biggest cross-border challenges footwear brands face — and more importantly, how to actually solve them.

Link in bio to read the full breakdown.

Expanding your ecommerce brand internationally?

One of the biggest friction points in cross border ecommerce is unexpected customs charges at delivery.

That’s why more brands are switching to DDP shipping.

By handling duties and taxes upfront, you create a smoother customer experience with fewer surprises after checkout.

The impact?

✔ More customer trust
✔ Fewer delivery refusals
✔ Smoother international fulfilment
✔ Better conversion confidence

Swipe through to see why DDP shipping is becoming essential for global ecommerce growth.

Scaling an ecommerce brand internationally?

Most logistics issues don’t appear until growth starts accelerating and by then, they’re costly.

From inventory visibility gaps to failed last mile deliveries, these are 5 of the biggest logistics pressure points growing ecommerce brands face.

If you’re scaling internationally, or preparing for growth, save this post for later.

At SAMOS, we help ecommerce brands build smarter cross border logistics strategies designed to support long term growth.

🌍 Thinking about selling internationally but not sure where to start?

Cross border ecommerce can feel overwhelming at first. Customs, duties, VAT, delivery times, DDP, DAP… there’s a lot to navigate when you’re trying to grow your brand.

That’s exactly why SAMOS has created a growing range of practical resources to help ecommerce businesses better understand international shipping and global fulfilment.

Whether you’re:
✔️ Exploring international shipping for the first time
✔️ Looking for support alongside your existing 3PL
✔️ Expanding into new global markets
✔️ Trying to improve delivery performance and customer experience
✔️ Unsure about duties, customs or shipping processes

We’re here to help.

You can also book a call directly with Simon Perkins, our Commercial Director, to discuss your business, your growth plans, and how SAMOS can support your international expansion journey.

International growth shouldn’t feel complicated.

Speak to the team today and start scaling globally with confidence.

📦 “Your parcel says delivered… but I never received it.”

For ecommerce brands, Item Not Received (INR) claims are becoming an increasing operational and financial challenge.

Some claims are genuine.
Some are friendly fraud.
And knowing the difference is becoming critical for protecting margins without damaging customer trust.

In our latest blog, SAMOS breaks down:
✔️ Common red flags in delivery fraud claims
✔️ Behavioural patterns linked to friendly fraud
✔️ How to investigate INR claims professionally
✔️ Operational checks every ecommerce brand should have in place
✔️ Practical ways to reduce package delivery fraud

The reality?
Refund too quickly and fraud increases.
Push back too hard and you risk losing good customers.

The key is having a clear, structured process that protects both your business and your customer experience.

If you’re scaling an ecommerce brand, this is essential reading.

Read the full blog and download the free guide on the SAMOS website.