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We build people’s confidence in a digital world. We build people's confidence communicating in a digital world.

We help world-class teams raise their digital performance with friendly practical training and coaching, engagement strategies and crisis simulations.

19/10/2022

Realistic media coverage and eye witness videos are a key component of our Social Simulator. Whatever the scenario, we’ll create the right level of pressure to ensure your crisis response plans and skills are put to the test.

Find out more about how we do it:
https://socialsimulator.com/services/crisis-simulation-exercises/

Photos from Helpful's post 28/07/2022

To make our crisis simulations as realistic as possible we can include mocked up video news footage. Trained actors, professional kit, and high quality editing ensure we can immerse participants in the scenario.

https://helpfuldigital.com/projects/ -crisis-preparedness

08/07/2022

📲 Are you a regular social media user?
👩‍💻 Interested in how to use digital channels to communicate with different audiences?
🇺🇸 🇦🇺 🌏 Based in the US or Australia/Asia/Pacific?

If so we'd love to hear from you. We have two fantastic job opportunities helping us deliver our mission to build confidence in a digital world.

We’re proud to work with some of the world’s biggest brands, charities and governments.

🗓 Deadline for applications - Friday 15th July

➡️ Details https://helpfuldigital.com/jobs/

Please share with anyone that you think might be interested.

22/06/2022

We have signed up to the Workplace Mental Health Charter, as part of our commitment to support our employees. Full details of our workplace wellbeing and all other aspects of life as part of the Helpful team are available our playbook https://playbook.helpfuldigital.com/2-working-here/workplace-wellbeing



Mental Health Charter C.I.C

31/05/2022

Leah Tedesco joined us recently as a Digital Account Executive and already she's been involved in a wide range of interesting projects and doing a great job.

Here she tells us what she believes is having a big impact on digital communications and what she enjoys about her work.

26/05/2022

Brilliant to have the UK based Helpful team members together in the office today.

11/05/2022

Please, please be careful what you enter when you get one of these notifications from Instagram. We know of organisations who have used dates that are significant for their company or charity, but because they are fairly recent, Instagram now thinks the account is managed by a person under 13 and has restricted access to the account.

Please share this with whoever manages your Instagram account and make sure that when they add a date of birth, it's a date that is at least 13 years ago, older if you need to view content from companies with age restricted content eg alcoholic drinks makers. Also make sure that the date of birth you chose is noted down somewhere safely in case you ever need to use it to pass security questions for the account.

06/04/2022

What’s it like working for Helpful Digital?

We’ve just published the first version of our playbook which offers an insight into the nature of our work, the difference we aspire to make, and the role that every team member plays in our collective efforts to improve the global landscape of digital communication.

We wanted to make this public rather than something that sits on our intranet so it’s available to anyone thinking of working for us or with us.

If you have any questions or suggestions please get in touch.

https://playbook.helpfuldigital.com

Photos from Helpful's post 14/03/2022

A day in the life of Helpful Digital

We have four vacancies at the moment. For anyone thinking of applying or those who are just curious, here’s what one working day looked like last week at Helpful Digital.

At 1:00 GMT, 14:00 local time in Australia, Chris ran the first of two webinars for a large energy client on gathering and actioning social media intelligence for employees based in the Asia Pacific region.

From 8am Tallie, Jess, and Claire worked remotely to support a PR agency who were running a crisis response exercise for one of their clients based in the Middle East.

Kate was hard at work all-day writing the third of three scenarios for a crisis training programme that will be rolled out in several countries across Africa and Asia. We’ll be delivering crisis comms training for the management team in each location along with a half day crisis simulation exercise.

Mid afternoon Tim met with Paul Norris of Binary Vision and a joint client to discuss plans for the next 12 months of digital support for their organisation.

Sonja was also delivering the second webinar for our energy client so that their employees across the globe could choose the session that suited them best.

Early evening Dan and Phil kicked off the first phase of a four week long programme of war games for a US military university client using our Social Simulator.

From California, Nichola liaised with our latest Trusted Voices cohort, a group of employees undertaking training so that they can represent their organisation online professionally and confidently. She’s also been working on a channel mapping project for the same company so they can audit their social media activity.

Like the sound of this kind of work? Details of our four vacancies and opportunities for freelance associates can be found at helpfuldigital.com/jobs

Photos from Helpful's post 03/03/2022

If you want people to use a particular hashtag on social media make it really easy for them.

We spotted this encouraging sign on our way to Les Diablerets where we've been invited to deliver some crisis communications training tomorrow for one of the world’s largest health and beauty brands. It's absolutely beautiful here!

Could you help us to deliver crisis communications and digital skills training and projects? We can't always promise views like this, but we can guarantee interesting work, excellent clients, and a helpful, friendly team. Go to helpfuldigital.com/jobs for more details.

Photos from Helpful's post 24/02/2022

Fantastic to spend time together this week, with some of our team meeting up in person for the first time!!

We need help to deliver all of the fantastic projects and plans we've been working on. If you can support us by designing and delivering social media training and consulting projects for a wide variety of clients, from global brands to public sector institutions and charities check out our vacancies in the US and Europe: helpfuldigital.com/jobs

23/12/2021

*JOB ALERT* We're looking for people who love helping clients do digital for themselves.

Four fantastic roles based in 🇬🇧 🇪🇺 & 🇺🇸 for people working in social media, crisis comms or both

Flexible working

More details at: https://helpfuldigital.com/jobs/

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1st Floor, 6-9 Kinghorn Street
London
EC1A7HW

Opening Hours

Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm