Chastleton Medical Group

Update - Internet back on.

Due to unforeseen circumstances we have no internet at the moment. We are working to fix this as a matter of urgency. Please only submit urgent triage forms.

🚨 Practice Notice 🚨

UPDATE - the water supply is now back!

Unfortunately, we are currently without a water supply due to circumstances outside of our control.

At present, we do not have an estimated time for when the water supply will be restored. We are monitoring the situation closely and will provide updates as soon as we receive further information.

Please be aware that this may affect some services and appointments. If your appointment is impacted, a member of the team will contact you directly.

We apologise for any inconvenience caused and thank you for your patience and understanding.

Chester Medical Group

⚠️ MEDICINES RECALL – RAMIPRIL 2.5mg CAPSULES ⚠️
The MHRA has issued a recall for a specific batch of Crescent Pharma Ramipril 2.5mg Capsules due to a packaging error.
🔎 If you take Ramipril 2.5mg capsules, please check your pack for:
• Manufacturer: Crescent Pharma
• Batch number: GR155023
• Expiry date: 08/2027
Some packs from this batch may contain Ramipril 10mg capsules instead of 2.5mg capsules.
✅ If the blister strips inside are labelled "Ramipril 2.5mg", you can continue taking your medication as normal.
❌ If any blister strips are labelled "Ramipril 10mg", do not take the medication. Please contact your pharmacy for advice and a replacement supply.
If you think you may have taken the higher-strength capsules and are experiencing symptoms such as dizziness, feeling lightheaded, fainting or unusual tiredness, please seek medical advice promptly.
If you are unsure, please speak to your pharmacist or contact the surgery.
For more information, visit the MHRA recall notice and see below for the images of the correct and incorrect medication
✅ Ramipril 2.5 mg Capsules – Batch GR155023 (Outer carton, correct blister/capsule and BN/Exp Date information)

🗣️ Influence how your GP practice runs?
This is your chance to actually influence things 👀
Our Patient Forum is where you can share ideas, speak up, and help shape how our services work.
🕒 We meet every 3 months
📍 Join in person at Chastleton or hop on via Microsoft Teams

Why get involved?
• 💬 Say what’s working (and what’s not)
• ✨ Help improve the patient experience
• 🔧 Influence how services are designed
• 📢 Raise issues that matter to you
• 🤝 Chat directly with Management staff
• 📊 Get involved in surveys + feedback projects

www.chastletonmedicalgroup.co.uk

WE are now back to normal

🚧 **Service Update** 🚧
Due to technical difficulties, **Accurx is currently not working**.
Call on: 01913846171
Please bear with us while we work with the provider to resolve the issue. We will keep you updated as soon as we have more information.
Thank you for your patience.

⚠️ Important Patient Notice – Ramipril Capsules Recall
Some packs of Ramipril 10mg Capsules (Batch Number GR174091) have been recalled as a precaution. These packs may contain 5mg capsules instead of 10mg.
👉 What you should do:
• If you have Ramipril 10mg from this batch, please check your medication.
• You can find the batch number and expiry date on the outer carton.
• If your pack contains 5mg capsules, contact your pharmacy as soon as possible.
• If your pack contains 10mg capsules, no further action is needed.
If you’re unsure, please speak to your pharmacist or GP. You can also bring your medication and leaflet to us or your pharmacy for advice.
ℹ️ Both strengths are used for conditions like high blood pressure, heart failure, and kidney disease. Any impact from a lower dose is expected to be gradual, not immediate.
See below for images showing the different medicines and where to find the batch number of the product and the identification of the incorrect blister strip.
Ramipril 10 mg Capsules – Batch GR174091 Outer carton and BN/Exp Date information
Ramipril 5mg Capsule – Batch GR164094 Representing images of incorrect blister strip and incorrect capsules

⚠️ Medication Recall Notice – Sertraline 100 mg Tablets ⚠️
We have been informed of a precautionary recall affecting Sertraline 100 mg film-coated tablets (Batch Number: V2500425), manufactured by Amarox Limited.
🔍 What you need to do:
If you have been prescribed Sertraline 100 mg tablets, please check the batch number on the side of your medication box.
• ✅ If your tablets are correctly labelled as Sertraline 100 mg, you do not need to take any further action.
• ⚠️ If your pack contains tablets labelled as Citalopram 40 mg, please contact your pharmacy as soon as possible for advice.
🚨 Important:
If you think you may have taken Citalopram 40 mg tablets from this batch by mistake and are experiencing side effects (such as nausea, headache, sleep changes, or increased anxiety), please seek medical advice urgently.
💊 Please take your medication box, any remaining tablets, and the information leaflet with you when speaking to your pharmacist or GP.
ℹ️ Both Sertraline and Citalopram are used to treat depression and anxiety, but they are different medications, and your body may not be used to Citalopram.
If you have any concerns or are unsure, please contact your pharmacy or GP practice for guidance.
👀See below images showing the different medicines and where to find the batch number of the product and the identification of the incorrect blister strip.
Sertraline 100 mg film-coated tablets - Batch Number V2500425, Outer carton and Lot (Batch Number) /EXP Date information.
Citalopram 40 mg film-coated tablets – Batch Number V2500351 Incorrect blister strip

🌟 Acute Myeloid Leukaemia (AML) World Awareness Day – 21 April
21 April is Acute Myeloid Leukaemia (AML) World Awareness Day.
AML is a rare but serious blood cancer that can develop quickly, so recognising symptoms matters.
Symptoms can include:
✔ Tiredness or breathlessness
✔ Frequent infections
✔ Unusual bruising or bleeding
✔ Bone or joint pain
✔ Pale skin
If something doesn’t feel right, please contact a GP.
Early assessment and support make a difference.

WE are now back to normal

🚧 **Service Update** 🚧

Due to technical difficulties, **Accurx is currently not working**.

Please bear with us while we work with the provider to resolve the issue. We will keep you updated as soon as we have more information.

Thank you for your patience.