Retail Experience Design
We are a design agency specialising in the design and management of retail, health, and wellbeing spaces.
We combine creativity and retail practically to produce original and engaging designs that deliver great results.
17/06/2026
A few finished shots from our recent store design for THE ANIME OTAKU ๐
To find out how we helped transform a business idea and love for amine into a retail destination, head over to our website to read the case study and see more store pics ๐ธ
12/06/2026
Big week for Poppy ๐๐๐ซ
Poppy first joined us as an intern and has continued working for us while completing her final year at BCU, gaining valuable experience alongside her studies.
This week we joined her at her graduate show, where she picked up an award for Innovation, Practice & Process for her final year project ๐
And, to top it off, her amazing work was also featured in Dezeen ๐๐คฉ
A brilliant achievement and so deserved. Big congrats Poppy, youโve absolutely smashed it.
Weโre all buzzing for you ๐๐พ
11/06/2026
The USA and UK approach optical interior design a little differently ๐บ๐ธ
Last year, we met ForSight Eyecare in Savannah, Georgia, when they travelled to the UK to attend OSA.
One of the things they told us was how impressed they were by the way many UK practices use store design to balance customer experience, retail and clinical care.
ForSight wanted to bring some of that thinking to their own practice, so they asked us to help redesign their space in Savannah.
The brief was to create a space inspired by the best elements of UK optical design, bringing together retail, customer experience and clinical excellence in a single environment. An approach that moved beyond the more clinically-led spaces they were used to seeing.
The project is well underway, and here are just a few of our concepts ๐
Over-merchandising? ๐
Itโs a topic that crops up a lot.
More product doesnโt always create more sales or a better customer experience.
Emma shares her thoughts on why carefully curated displays can help customers navigate, compare and choose products more easily ๐
๐ Welcome to THE ANIME OTAKU ๐
A new retail destination for anime and manga fans at Westfield, London.
And a space we loved designing ๐ฉถ
Take a look around ๐
Itโs nearly timeโฆ to reveal a brand new, experience-led space for Montezumaโs ๐ซ๐งโโ๏ธโ๏ธ
We canโt wait ๐
15/05/2026
The world of Anime and Manga has landed at Westfield ๐
So naturallyโฆ we had to share some of the design concepts ๐๐
14/05/2026
A fresh approach to the trade counter and showroom model ๐ก
For Uform, we explored an experience-led concept designed around brand and customer engagement ๐
Creativity matters, but the true value of design lies in problem solving ๐ก๐
27/04/2026
Weโve been back on campus again, but this time not designing ๐
We were invited by Birmingham City University to set a live design brief for their first-year Interior Architecture and Design cohort.
Supporting our industry and emerging talent is hugely important to us, so of course we jumped at the chance to take part ๐คฉ
Emma and Jane got involved in various lectures, introducing the brief, sharing design and industry insights, and supporting students as their ideas started to take shape ๐กโ๏ธ โจ
A big thank you to BCU and their amazing students ๐ซถ We were genuinely inspired by their interpretations of the brief and weโre looking forward to next time.
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