ViewPoint

ViewPoint

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ViewPoint makes customer surveys fun and effective! Our kiosks, tablets, online and sms surveys prov

ViewPoint provides expertise in the delivery of customer experience feedback and research – via a range of technologies that engage with consumers, service users and stakeholders at their 'point of experience'. Our market-leading and award-winning ViewPoint system enables touch screen kiosk, tablet surveys, online surveys, SMS – and other means of data capture – to collect feedback and transform i

Photos from ViewPoint's post 26/09/2025

Day 2 at the Drone Soccer World Cup did not disappoint!
Our team hit the skies with friendlies against China, Japan, Thailand and the China B team – what an incredible showcase of skill and energy.

We’re proud to be sponsoring this amazing journey and can’t wait for the World Cup matches to kick off tomorrow.

Good luck to the team – drone soccer is the next big thing, and we’re right behind you all the way! ✨

18/08/2025

Think you know what people think? 🤔
Ask them. Right. Now.

Feedback kiosks let you:
✔ Catch problems before they snowball
✔ Celebrate wins the moment they happen
✔ Prove you’re actually listening

Small box. Big insights. Massive impact.

13/08/2025

Turn everyday interactions into game-changing insights. 💡

With a customer feedback kiosk, you can:
Spot problems as they happen and fix them fast
Celebrate and reward great service
See trends across locations to guide big decisions
Show everyone their voice matters
Build a culture where feedback is part of everyday life

From hospitals to high streets, universities to transport hubs—wherever people are, you can capture their thoughts in seconds and act on them in minutes.

Ready to learn, adapt, and grow?
Read how feedback kiosks make it happen

https://www.viewpointfeedback.com/blog/customer-feedback-kiosks-explained/

07/08/2025

Good feedback doesn’t just fix things.
It drives improvement. Recognises great work. Builds culture.

When people feel heard, everything gets better.
Just how it should be.

www.viewpointfeedback.com

04/08/2025

Tired of jumping between systems to see the full picture?
With ViewPoint’s API, feedback flows straight into your CRM, HR system, or BI dashboard.

One connected setup. One clear view.
Feedback, fully integrated.
Just how it should be.

www.viewpointfeedback.com

01/08/2025

No more downloading, forwarding, or forgetting.
ViewPoint reports are sent automatically — to whoever needs them, whenever they need them.

Set it up once.
Insight, on repeat.

Effortless reporting. Just how it should be.

www.viewpointfeedback.com

31/07/2025

Unlock the secrets to success

Are you ready to take your journey to the next level? 🌟 Check out
https://www.viewpointfeedback.com/blog/how-a-smiley-face-feedback-system-works-in-real%e2%80%91time/

for insights that can transform your approach and elevate your game. Discover expert tips, real-life stories, and a community that shares your passion. Let's grow together!

29/07/2025

A customer taps the kiosk. The feedback flags a problem.
Your team gets an alert *immediately* — straight to their phone.

That’s not just responsive.
That’s proactive.

Fix it fast. Keep the experience on track.
Just how it should be.

www.viewpointfeedback.com

24/07/2025

What if your experience score updated *itself*?
No formulas. No fuss.
Just live CSAT and NPS — ready whenever you are.

It’s the fastest way to see how you’re doing.
And even faster to share with the team.

Clear scores. Live updates. Just how it should be.

https://www.viewpointfeedback.com/viewpoint-hub_feedback_software/

22/07/2025

Smiley face surveys: Simple? Yes. Powerful? Absolutely.

Don’t underestimate these little icons—they’re built on solid psychology and deliver real-time, emotional feedback that’s easy to capture and quick to act on.

Why they work:
✔️ Instantly understood
✔️ Emotionally intuitive
✔️ Boosts engagement in busy spaces

Where they shine:
Hospitals, retail, transport hubs, workplaces, universities—anywhere you need fast, honest insights.

Want more than just a tap?
Use real-time alerts, location trends, and optional follow-ups to turn responses into action.

Smiley surveys aren’t just cute—they’re clever.

Are you making the most of them?


https://www.viewpointfeedback.com/uncategorized/smiley-face-surveys-the-psychology-and-the-power/

21/07/2025

Want to build surveys your team *actually* want to send — and people *actually* want to answer?

No coding. No stress.

Customise everything: branding, tone, logic, layout.
It’s your survey — your way.

Beautiful feedback tools. Just how it should be.

www.viewpointfeedback.com

17/07/2025

You don’t need more data.
You need the right insight — at the right time — to make the right call.

That’s what real-time feedback delivers.
Decisions get clearer. Teams get faster.
Service gets better.

What are you waiting for?
Let’s build the feedback system that works for you.
Just how it should be.

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Orchard Court 2, Binley Business Park, Harry Weston Road
Coventry
CV32TQ

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