Retentionetix

Retentionetix

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Grow your fitness business by retaining more customers. Learn how to add solid data that shows when customers are leaving and why they are leaving.

Great customer service experience skills improve sales and customer retention.

Photos from Buffalo Bills Wales fans's post 18/11/2025
10/07/2025

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03/09/2020

South Wales
Any personal trainers looking to buy into an existing well established gym? Get in touch we can give you some further details?

09/06/2020

What’s in your reopening plan?
Have you considered your risks?
If you need any help - let us know?

10/04/2020

What should gym owners being doing during lockdown?

1. Look after your customers and they will look after you. Communicate with them regularly.
2. Use the time to plan how you will be better when you reopen - what changes can you make?
3. Take stock - is your asset register up to date? (If you need a template let us know).
4. What can you do now? Are there any of those jobs you have been putting off that you can do while the club is closed?
5. Educate yourself. Read some books and increase your knowledge - (If you want a free copy of Fitness Club Retention full of tips, hints and guidance - message us now).

Good luck - stay safe

06/01/2020

Gyms that are not investing heavily in analytics in 2020 probably won’t be around in 2021 accordionists no to Forbes.

29/12/2019

Personal trainers looking to make the step into running their own fitness club - get in touch we can help. We have a blueprint for you to follow and a number of discreet clubs for sale.

28/06/2019

If you don’t know where
you are going, you’ll end
up someplace else.

19/02/2019

FREE - copy of Fitness Club Retention - the book that lifts the lid on growing your fitness business through retention and sales. Message us for your copy.

08/01/2019

Retention starts on the day the customer joins up.
If you don’t have the processes in place then it’s too late!

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Cardiff
CF

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm