Document Despatch Ltd

Come and join us. Customer Services / Account manager role.

Do you have Customer Service skills and live in Kempshott or nearby come and join us... We have just installed new Konica Digital Printing and extra machinery looking for Account Manager in the office. Up to £30k p.a depending on experience. Plus profit bonus and we have a Hot Chocolate machine!
Customer Account Manager - Document Despatch Ltd, Kempshott Basingstoke
Do you thrive in a fast-paced environment and enjoy building relationships?
Due to retirement, Document Despatch Ltd, a leading supplier of printing and mailing solutions in Basingstoke,
is seeking a self-motivated Customer Account Manager to join our team.
You'll work closely with clients across various sectors, ensuring exceptional service and driving sales.
About You:
Experience in customer service, ideally within printing or mailing
Enthusiastic, positive, and a great communicator
Strong attention to detail
Excellent numerical and communication skills
We Offer:
A competitive salary depending on experience.
An Opportunity to work within a dynamic and growing company
Ready to join our team?
Send your CV and a cover letter explaining why you're the perfect fit to [email protected]

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Job Description – Telemarketing
Kempshott, Basingstoke. Document Despatch is a supplier of mailing, print and fulfilment solutions across many industry sectors including, publishing, charities, retail and local authorities, Founded in 1987. We have a turnover approaching £3 million and employ 30 people.
Following recent expansion with a new digital colour machine and additional envelope enclosing line, we are looking for a Telemarketing Executive to join us
The successful candidate may come from a Telesales, Sales or Customer Service, Marketing background with the confidence to make outbound calls to business and organisations that require our mailing services. We provide leads and a telesales module , targeting lapsed clients and new prospects. The Telemarketing Executive will be target driven, generating appointments for our Sales Manager .The Candidate: - Driven to succeed, Professional phone manner.- Possess good PC skills to log results of calls into data module and call backs - Ability to work independently- Excellent customer service skills
Experience & Key Performance Indicators: - Minimum 2 years’ experience in a telemarketing / telesales role- Proficient use of a PC – Expectation of min 1 appointments per day made for the Sales Person.
Part-time/ flexi min 2-3 days per week. Which option for additional flexi days to suit.
Pro rata hours to suit working parent / semi-retired professional with min 2 days per week. Term time hours considered for right applicant with parental responsibilities. .
The key is to establish relationship with future customers and stay connected over the year , you will be dealing with nice marketing people, not consumer/ public.
Hourly rate is circa £27k per year pro rata, plus bonus for appointments and conversion to live work!

Please email Sales Director , Malcolm Baker in the 1st instance ; [email protected]
Or call in or ring me for more info on 01256 812000
Document Despatch Ltd, The Courtyard, 19-23 Homesteads Road, Basingstoke, Hampshire RG22 5LQ
www.documentdespatch.com