The Approved Code Scheme

We're exhibiting at the Trade Association Forum's Best Practice Exchange 2026 (BPEx) on 10 September!

Come and talk to us about the Approved Code Scheme (ACS) and its role in helping to raise standards across unregulated sectors. You can also speak to our team about Alternative Dispute Resolution (ADR), effective complaints handling and routes to redress and learn more about how ADR and the Approved Code Scheme can help organisations build consumer confidence and reinforce their commitment to high standards.

We look forward to seeing you there!

Preparing a Will is one of the most important things you can do for the people you care about. It deserves to be done properly, by a business you can trust.

Unlike everyday purchases, the quality of legal services like will writing can sometimes take years to come to light, by which point it can be difficult or impossible to put things right.

Getting it right first time matters.

Choosing an Approved Code Scheme business means commitment to a clear Code of Practice, ensuring the right standards are met each time. Every ACS business is vetted and audited by Chartered Trading Standards Practitioners, with independent dispute resolution available if you ever need it.

Extra peace of mind for one of life's most important moments.

Get it sorted with confidence. Find an Approved Code Scheme business at https://approvedcode.tradingstandards.uk/our-codes-of-practice/?utm_source=facebook&utm_medium=social&utm_campaign=ACS&utm_content=will_writing

Buying a new-build home before it is built often means making decisions before seeing the finished property or plot. There are various other factors to consider beyond the property itself, including things like neighbouring access, development layouts, parking, boundaries and more.

Approved codes like 'Consumer Code for Home Builders' can help consumers understand what to ask, what information to expect and how to make more informed decisions before problems arise.

Visit https://ow.ly/BlHN50ZoX7t to learn more.

When people are making decisions about care, mobility, and independent living, trust matters. 🤝

📢 CTSI will be at The Care & Occupational Therapy Show at Westpoint Exeter on 23 June.

Come and speak to us about fair trading, good complaints handling and routes to redress — including ADR and the Approved Code Scheme — and how these can help organisations build consumer confidence. ✅

Every year, UK consumers lose over £70bn to poor standards and rogue traders.

The Approved Code Scheme exists to change that. By holding businesses to higher standards, ensuring independent Chartered Trading Standards Institute audits, and guaranteeing consumers access to free dispute resolution, the scheme is helping build markets that people can actually trust.

The Approved Code Scheme aims to raise standards, protect consumers and support economic growth. We have already covered £281bn of consumer spend, £2M recovered for consumers, and have 40,000+ businesses committed to the scheme.

To find out more about the scheme: https://ow.ly/qQEM50Z2EkB

📢1 in 4 second-hand shoppers bought a counterfeit item last year without realising.

Learn how to spot the signs and shop safely on pre-loved platforms 👇

👉 https://bit.ly/SecondHandNotSecondBest

IPO Counter-Infringement

The ACS logo instantly identifies a business as a member of a respected trade body — audited by Chartered Trading Standards Practitioners and monitored by the Chartered Trading Standards Institute. The goal is to raise industry standards and protect consumers.

Find out more at https://ow.ly/vKwB50YTwth

With energy costs a growing concern in the UK, more households are exploring renewable energy. This is generally a substantial investments, and it can be difficult to know whether the business you're dealing with will deliver on its promises.

Businesses operating under the Approved Code Scheme commit to clear information, fair treatment, and a trusted route to resolve any issues, giving you confidence at every stage of the process.

Audited by Chartered Trading Standards Practitioners. Monitored by the Chartered Trading Standards Institute.

Reassurance when it matters, look for the ACS logo.

You can find out more about the Approved Code Scheme at: https://ow.ly/n0ms50YBG9o

Buying a new car is one of the biggest purchases most of us will ever make. But between pricing, contracts, and the uncertainty of what happens if something goes wrong, there's a lot to think about. Especially when buying a used car.

An Approved Code Scheme business takes some of that pressure away.

Every ACS business goes through a rigorous vetting process and is audited by Chartered Trading Standards Practitioners to ensure standards are being met. And if something does go wrong and can't be resolved directly, you have access to free, independent dispute resolution.

Look for the ACS logo and buy with confidence. Find your nearest Approved Code Scheme business.
https://ow.ly/GEOC50Z77Om