Canon Service and Support

Go Pro Hero 3

Blackmagic Cinema Camera

How To Create A Test Image
To Check For Dust

Create a new image in Photoshop
Fill it with white (most any solid color will do, but we prefer a lighter one)
Set the camera to the following:
Mode - Aperture Priority
Setting - Aperture to minimum f/22-f/45
Lens - Manual Focus set to closest focus setting (if shooting the blue sky, then infinity)
Features - Turn "OFF" all special function like "sharpening"
Zoom in until it fills your screen
Take Picture - shoot camera facing your monitor. Depending how bright your monitor is, your exposure may be a couple seconds. During this exposure, move your camera back and fourth being careful to not to point the lens outside of your white box. Moving the camera during the exposure insures that you are not taking a picture of dirt on your monitor. This should be done within a matter of an inch or two from your monitor.
Photoshop - Take the image into Photoshop and do a "L" for "auto level" You can lighten or darken if needed.
Inspect Image - You can now see where you do or do not have dust

Self-Cleaning Sensor
The EOS Integrated Cleaning System combats dust on the sensor in three important ways: Reduce, Repel and Remove.

1. Reduce
Materials used in the shutter mechanism and body cap are engineered to minimise dust generation within the camera itself.

2. Repel
Anti-static technologies are applied to the low-pass filter covering the front of the sensor so as not to attract dust.

3. Remove
A Self-Cleaning Sensor Unit uses hi-frequency vibrations to shake off lingering dust on start-up. To enable immediate shooting, the cleaning cycle stops instantly if the shutter is pressed. The cycle repeats when the camera is switched off and can be manually activated at any time.

The EOS Integrated Cleaning System also incorporates Dust Delete Data, a software-based feature that maps the position of any visible dust. Dust spots can then be deleted after the shoot with Digital Photo Professional software.

Compatible models:

EOS-1Ds Mark III

EOS-1D Mark III

EOS 5D Mark II

EOS 50D

EOS 40D

EOS 450D

EOS 400D

EOS 1000D

CMOS Sensor

Sensor Sizes

APS-C (22.5 x 15mm): EOS 1000D, EOS 400D, EOS 450D, EOS 40D, EOS 50D

APS-H (29 x 19mm): EOS-1D Mark III

Full Frame (36 x 24mm): EOS-1Ds Mark III, EOS 5D, EOS 5D Mark II

Canon EOS M
Power to Generation M

An 18-megapixel interchangeable-lens compact system camera small enough to take anywhere. Enjoy simple creative controls and superb low-light performance for stunning images.

The quality of a digital SLR in a compact body
Scene Intelligent Auto
Be versatile with interchangeable lenses
Create out-of-focus backgrounds for high impact
Easy-to-use touch-screen
Atmospheric photos in low light
Full-HD video with Video Snapshot Mode

Canon EOS 5D Mark III
A full-frame DSLR capable of capturing 22-megapixel images at 6fps and Full-HD movies.

The EOS 5D Mark III is a full-frame 22.3 MP DSLR with 61-point autofocus and 6fps continuous shooting. Capture high-quality Full HD movies, with manual control over everything from frame rate to audio.

22.3 megapixel full-frame sensor
61-point AF
6 fps continuous shooting
ISO 100–25,600 sensitivity, expandable to ISO 102,400
Full-HD video with manual control
14-bit DIGIC 5+ processor
Weather sealing
8.11cm (3.2-inch) 1,040,000-dot screen
HDR mode

Canon EOS 650D
High-quality, entry-level EOS. First choice for those starting their DSLR adventures.

An ideal entry to the world of EOS imaging. The EOS 650D’s 18.0-megapixel sensor is superb for both still images and Full HD movies. A Vari-angle Clear View LCD II Touch screen makes shooting simple.

18.0 MP APS-C CMOS sensor
Full-HD movies with manual controls and continuous AF
5 fps continuous shooting
Vari-angle Clear View LCD II Touch screen
ISO 100-12,800 sensitivity, extendable to ISO 25,600
9-point wide-area AF
Integrated Speedlite Transmitter

Canon EOS-1D C
Superb 4k movies, stunning stills – one camera

4k movies
1080p at 50/60fps; Canon Log Gamma
Uncompressed HDMI output at Full HD 8bit 4.2.2
18.1 MP Full Frame CMOS
Up to 12fps and 14fps stills
61 point AF system
ISO range 100-25600
Dual DIGIC 5+ processors
Clear View II 8.1cm (3.2”) LCD
EF and EF Cine lens compatible

Canon EOS 6D
Digital Interchangeable Lens Cameras

Your entry into the full-frame world

A 20.2-megapixel DSLR featuring a full-frame sensor and compact design. Ideal for portrait photography and travel, offering tight control over depth of field and a large choice of wide-angle EF lenses.

Full-frame 20.2-megapixel sensor
Tough, lightweight construction
Max ISO 25,600 (expandable to ISO 102,400)
11-point AF sensitive down to -3EV
GPS* records your location
Wi-Fi** file transfer and remote control
Full-HD video

Canon EOS-1D X
Digital Interchangeable Lens Cameras

The EOS-1D X combines speed with image quality, to create the next generation camera for professionals. Full frame 18 megapixel sensor with Dual “DIGIC 5+” processors sets the standard, and up to 12 frames per second shooting takes it beyond.

18.1 MP full frame CMOS sensor
Up to 12fps plus 14fps High speed mode
100-51200 ISO, up to H:204800
61 point AF system
100,000 pixel RGB AE metering
Full HD 1080p EOS movie
Dual “DIGIC 5+” processors
Clear View II 8.11 cm (3.2”) 1,040k LCD
Ethernet port

CANON EOS 5D MARK II KIT 24-105
zamprocam.com
Specifications: 21.1 Megapixel Full-Frame Sensor 3.0" High Resolution LCD Display Live View Mode 1080p Movie Mode Dust & Weather-Resistant Self Cleaning Sensor ISO Range of 100-6400 (expandable to ISO L: 50, H1: 12800 and H2: 25600) Up