ICD

Beyond Parts Full Lifecycle. Four services, and the honest case for each.

Four services behind every part we ship.

Care+ -> Third Party Maintenance on-site engineers
Parts+ -> Spare Parts as a Service guaranteed availability
Assist+ -> Remote Engineering L1-L3 support
Pro+ -> Expert Services install · migrate · audit

One partner for parts, maintenance and lifecycle — across 100+ countries from Cairo.

ICD Care+, Parts+, Assist+ and Pro+. Cairo-based, serving MENA, GCC, Levant and Africa.

Full catalogue on icd3s.com: https://icd3s.com

Dell Xeon by Generation. The label is not the specification.

Which processor family fits your PowerEdge.

E5 / E7 -> Legacy 11G · 12G · 13G
E / W / D -> Entry & edge single socket
Scalable -> Gen1 · Gen2 · Gen3 14G · 15G
Xeon 6 -> Gen4 · Gen5 16G & newer

Socket and chipset are tied to the server generation. A newer Xeon will not run in an older board.

ICD catalogues 500,000+ parts, serving MENA, GCC, Levant and Africa.

Full catalogue on icd3s.com: https://icd3s.com

Just one instruction on AMD's 2015-era CPUs cracks open secret memory areas .... The announcement is theirs. The consequence is yours.

ICD catalogues 706 parts across 4 categories.

HPE AMD Processor -> 519 parts
Lenovo AMD EPYC -> 131 parts
EPYC 3rd Gen -> 29 parts
EPYC 5th Gen -> 27 parts

Firmware and wear decide uptime. Send the model and we confirm what ICD can source.

ICD catalogues 500,000+ parts, serving MENA, GCC, Levant and Africa.

Full catalogue on icd3s.com: https://icd3s.com

HPE Smart Array by Generation. The label is not the specification.

Know which controller your ProLiant takes.

Legacy -> P410 P212
Gen8 -> P420 P822
Gen9 -> P440 P840
Gen10 -> P408 E208

A Gen9 P440 will not drop into a Gen10 chassis. Check the generation before the cache size.

ICD catalogues 500,000+ parts, serving MENA, GCC, Levant and Africa.

Full catalogue on icd3s.com: https://icd3s.com

Dell PERC by Generation. Same family, different platforms.

Match the controller to the chassis.

11G-12G -> PERC 5/6 · H200 H700 · H710 · H810
13G -> PERC H310 H330 · H345
14G-15G -> PERC H730 · H740 H745 · H750 · H755
16G+ -> PERC H960 H965

Always match your PERC controller to the correct server generation for best performance.

ICD catalogues 500,000+ parts, serving MENA, GCC, Levant and Africa.

Full catalogue on icd3s.com: https://icd3s.com

When You Need Parts, Not Engineers. The lighter contract is often the right one.

The lighter contract is often the right one.

Parts+ -> You have engineers you lack parts
Care+ -> You need engineers on site
Assist+ -> Configuration issue not physical
Pro+ -> A project not continuity

If your team can turn a screwdriver, Parts+ is usually the right contract. We will tell you so.

ICD Care+, Parts+, Assist+ and Pro+. Cairo-based, serving MENA, GCC, Levant and Africa.

Full catalogue on icd3s.com: https://icd3s.com

When Storage Goes Post-EOSL. Support ends on a schedule you can plan around.

The parts that quietly disappear first.

Controllers -> First to vanish from OEM stock
Drives -> Capacity-matched firmware-locked
PSU & Fans -> Cheap until nobody has them
Shelves -> Whole platforms discontinued

OEMs retire support to sell new arrays. The array keeps running. The parts market decides for how long.

ICD supports platforms after the OEM stops. ICD catalogues 500,000+ parts, serving MENA and Africa.

Full catalogue on icd3s.com: https://icd3s.com

Turning Risk Into One Number. What the contract actually guarantees.

Open-ended exposure becomes a fixed ceiling.

Break-Fix -> Open-ended unbudgetable
Annual Cap -> A ceiling you approve once
Downtime -> Six figures an hour for most organisations
One Fee -> Whole fleet one line

ITIC 2024 found more than 90 percent of organisations put one hour of downtime in six figures or above.

ICD Care+ and Parts+ turn open-ended exposure into one predictable line.

Full catalogue on icd3s.com: https://icd3s.com

How To Tell Refurbished From New. Four questions any honest seller answers without hesitating.

Four questions any honest seller will answer.

Seal -> Photo of the factory seal
Serial -> Before payment, to check warranty start
Hours -> SMART data and power-on hours
Invoice -> Condition and warranty printed on it

A part offered as new far below any plausible new price is the evidence, not the bargain.

ICD states condition and warranty in writing on every line. Ask us for all four.

Full catalogue on icd3s.com: https://icd3s.com