Snubes
Are you looking for a more thorough, yet easy and quick approach to vendor research and evaluation for the call center industry?
Just define your requirements in our AI-supported process and receive offers from qualified call centers within a few days. At Snubes, we know that outsourcing has become one of the most important business topics in recent years. Sooner or later, almost every company wants to improve customer service, grow a department or make a process more cost-efficient - and that's where outsourcing comes in.
09/02/2023
๐๐๐๐ญ ๐ฎ๐ฌ @ ๐๐๐ฅ๐ฅ ๐๐๐ง๐ญ๐๐ซ ๐๐จ๐ซ๐ฅ๐ 2023 ๐ข๐ง ๐๐๐ซ๐ฅ๐ข๐ง
Weโre excited to announce that Snubes will be part of this years CCW Berlin trade show taking place from 28.02-02.03.2023 in Berlin. Over the course of 3 days, international industry experts and thought leaders will gather to present and discuss innovative solutions for state-of-the-art customer dialog and technology.
Our focus for the current year lies mainly within the following matters:
๐How digitalization can reshape the outsourcing journey of customers and providers
๐Disruptive approaches to solve the capacity problem in the long term
๐Fast and seamless customer support backup solutions for times of crisis
Have these topics been recently causing you sleepless nights? Then be sure to stop by our booth! If you havenโt got a ticket yet, feel free to download our Snubes voucher to get free admission to the fair on all 3 days: https://eu1.hubs.ly/H02QBSY0
12/01/2023
Welcome 2023 ๐
What are your plans for the upcoming year? Saving costs, improving quality of your services, being more efficient?
Looks like outsourcing could be the right solution for you ๐ก
Our ebook "The Ultimate Guide to Outsourcing" shows you how to approach the outsourcing of business processes correctly and what to look out for when selecting a provider - with special focus on the contact center industry.
Download the ebook for free and learn
โ๏ธ How to identify your needs
โ๏ธ What information your requirements definition should contain
โ๏ธ How to conduct the provider search
โ๏ธ What you need to consider when evaluating providers and their offers
โ๏ธ What you should keep in mind when negotiating a contract
https://eu1.hubs.ly/H02y2kY0
https://eu1.hubs.ly/H02y2k60
Merry Christmas from our founders Marcel and Jรผrgen and the whole Snubes team ๐ We wish you peaceful holidays, a relaxing time with family and friends and a successful start into the new year!
24/02/2022
๐๐ก๐ ๐ฎ๐ฅ๐ญ๐ข๐ฆ๐๐ญ๐ ๐ ๐ฎ๐ข๐๐ ๐ญ๐จ ๐จ๐ฎ๐ญ๐ฌ๐จ๐ฎ๐ซ๐๐ข๐ง๐
https://www.snubes.de/wissen/ebook-outsourcing-guide
Did you know that there are nearly 800 contact centers in Germany and more than 35.000 of them only within Europe?
So how do you find and choose the one that matches your needs?
๐ ๐๐ฉ๐ฆ ๐ง๐ช๐ณ๐ด๐ต ๐ด๐ต๐ฆ๐ฑ ๐ช๐ด ๐จ๐ฐ๐ฐ๐ฅ ๐ฑ๐ณ๐ฆ๐ฑ๐ข๐ณ๐ข๐ต๐ช๐ฐ๐ฏ.
To support you in this, our founders Jรผrgen Thom and Marcel Elshoff have partnered with Nicoletta Tschakert, Markus Grutzeck and Andreas Hartwig and developed the ultimate outsourcing guide.
This will show you how to approach the outsourcing of business processes correctly and what to look out for when selecting a provider - with special focus on the contact center industry.
โก๏ธ This way, you can make an informed decision for a service provider and enjoy the benefits of outsourcing in your company. ๐
Download the full ebook here: https://www.snubes.de/wissen/ebook-outsourcing-guide
02/02/2022
How did we grow to 7-digit revenue in only 4 years? ๐
Our co-founder Juergen Thom explains this in the Digital Umsetzen podcast.
He also talks about the numerous fields in which contact centers can support companies and how Snubes makes it really easy to find the right one for every company's needs.
Listen to the podcast: https://tinyurl.com/5cvru5r6
Today is the "Clean Off Your Desk Day". So why not take some time today and get rid of last year's chaos from your table?
Besides, can you think of tasks that you would like to take off from your desk for all time? If the answer is yes, chances are good it's possible to outsource them.
Here are 5 popular tasks our customers have taken off from their desks last year:
1. Secretary Service to pick up calls for you when you are not available
2. Customer Research to call your (or potential) customers and perform a survey
3. Social Media Service to answer comments and messages in your social media channels
4. Appointment Making with current or future customers
and the most popular one at last:
5. Customer Service to support you with handling customer requests like questions, orders or even complaints
What tasks would you like to get off from your desk?
05/01/2022
Does your company employ more than 50 people?
And does your company not have a whistleblowing system in place?
If the answer to both questions is yes, we've got something for you.
On January 12th at 11:55 our second webinar on whistleblowing will take place and cover the following topics:
- Why effective whistleblower protection increases competitiveness
- Why SMEs risk falling out of global supplychains
- Why a culture of transparency means increased efficiency
- Why internal reporting channels should be the tool of choice for a whistleblowing system
- Which opportunities this presents for employer branding
- Best Practice: Whistleblowing systems in practice
Sign up for free at https://whistletag.de/webinar-whistletalk
Our speakers will be Patrick L. Krauskopf, Lawyer, ZHAW School of Management and Law , and Thomas Wittkopf, practical expert, whistleTAG Partner und Geschรคftsfรผhrer
TELAG AG. The language of the webinar will be German.
31/12/2021
After another turbulent year, we are looking forward to 2022 and have set up some resolutions for the New Year.
What are your New Year's resolutions?
14/12/2021
A well-implemented whistleblowing system protects companies from financial as well as reputational damage and represents a significant competitive advantage. As a founding member of whistleTAG, Snubes supports the implementation of the right reporting channels. On 17 December 2021, the EU Whistleblower Protection Directive will come into force.
Find out what you need to know now about the Whistleblower Directive in our live webcast (in German) on 15 December 2021 from 11.55 to 12.25 p.m.
In the 1st part of the webcast series " ", Dr Burkhard Fassbach and Juergen Thom answer the following questions, among others:
- What does the Whistleblower Directive say?
- Who is affected by the new EU directive?
- How can it be organised in corporate practice?
- What is at stake?
- How can companies benefit?
Register now for the free update!
Webinar 5 vor 12 zum Thema Whistleblowing Fรผr die Implementierung von Whistleblowing-Lรถsungen ist es fรผr die meistens Unternehmen bereits 5 vor 12. In diesem Webinar mit Dr. Fassbach und Jรผrgen Thom erfahren Sie, wer jetzt handeln muss, wie und warum.
10/06/2021
India was hit hard in the Covid-19 pandemic. In a bid to make the Covid inoculation process more inclusive, the Indian government announced that it has opened 1075 so that people can book slots to register themselves for vaccinations against the coronavirus.
Covid vaccination in India: Govt open 1075 call centres for booking slots To ensure that system is inclusive, we've opened 1075 call center where one can call and book appointments, NHA informed.All common service centers partnering with us to register/book slots for vaccination in rural areas, it further added
10/06/2021
Do you consider yourself tech-savvy?
Do you have a quality mindset?
Join Snubes, Europe's largest call center network, and help us shape a world where every company can easily leverage the benefits of outsourcing.
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