Classique Car Rental

We are Hiring Customer service representatives for the Car Rental office

As a Car Rental Agent, you will be responsible for:

- Welcome all customers as they arrive in the office

- Qualifying and processing customer rentals with accuracy and detail

- Process returns, check-ins, and replacement transactions

- Responding to customer inquiries, providing directions in a courteous and expeditious manner

- Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, insurance companies, dealerships, repair shops and other vendors

- Perform various administrative and basic accounting functions such as invoice payments, key logs, run miscellaneous reports, supply maintenance, process customer billing

- Adhering to all company policies and procedures.

- Monitoring fleet availability for reservations and walk-ins

- Clean and prepare cars between rentals, including but not limited to cleaning interiors and exteriors, transporting vehicles for maintenance, and checking fluid levels when needed

- Complete a service alert for any mechanical and or body damage discovered or communicated by the customers

- Related duties as required

Experience and Qualifications:

- Strong verbal and written communication skills

- Must be at least 21 years old

- High School Diploma or above required

- Prior customer service, retail, or administrative support experience an asset

- Must be authorized to work in Canada

- No drug or alcohol related convictions on driving record (DWI/DUI) in past 5 years

- Must have a valid driver's license with no more than two chargeable moving violations or accidents within the last three years.

- Must be willing to adhere to company dress code

- Ability to work 40 hours for full-time hires and 20 Hours for part-time hires per week, including day and/or evening hours

- Basic computer navigation skills and knowledge of Microsoft Office applications

As a Car Rental Agent, you will be responsible for:

- Welcome all customers as they arrive in the office

- Qualifying and processing customer rentals with accuracy and detail

- Process returns, check-ins, and replacement transactions

- Responding to customer inquiries, providing directions in a courteous and expeditious manner

- Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, insurance companies, dealerships, repair shops and other vendors

- Perform various administrative and basic accounting functions such as invoice payments, key logs, run miscellaneous reports, supply maintenance, process customer billing
Adhering to all company policies and procedures.

- Monitoring fleet availability for reservations and walk-ins

- Clean and prepare cars between rentals, including but not limited to cleaning interiors and exteriors, transporting vehicles for maintenance, and checking fluid levels when needed

- Complete a service alert for any mechanical and or body damage discovered or communicated by the customers

- Related duties as required

Experience and Qualifications:

- Strong verbal and written communication skills

- Must be at least 21 years old

- High School Diploma or above required

- Prior customer service, retail, or administrative support experience an asset

- Must be authorized to work in Canada

- No drug or alcohol related convictions on driving record (DWI/DUI) in past 5 years

- Must have a valid driver's license with no more than two chargeable moving violations or accidents within the last three years.

- Must be willing to adhere to company dress code

- Ability to work 40 hours for full-time - hires and 20 Hours for part-time hires per week, including day and/or evening hours

- Basic computer navigation skills and knowledge of Microsoft Office applications

Electric scooters available for rental now.

Electric scooters available now for rental

Electric bikes available for rental