CSIO

Excellent conversation on the future of broker technology at IBABC's AGM and Leaders' Conference. President & CEO Kathryn Sinclair joined InsureLine Brokers Inc. CEO Aly Kanji to discuss how the industry can work together to modernize broker-insurer connectivity, accelerate innovation, and ensure the broker channel remains competitive in an increasingly digital marketplace.

Thank you to IBABC for bringing industry leaders together for this important conversation.

At CSIO, we believe our industry is strongest when people feel respected, valued, and included.

This month, we celebrate the diversity of the people, perspectives, and experiences that help shape our workplaces, communities, and industry.

Happy Pride Month to all who are celebrating.

A reminder to join today's info session on CSIO's My Proof of Insurance, from 2-2:30 p.m. ET. Discover how digital document delivery can optimize workflows and make insurance more efficient for your customers.

Register at: https://ow.ly/u2qg50Z3Ouy

Customers increasingly expect seamless digital experiences for their insurance policies. Quick, easy access to policy documents is no exception.

Join CSIO’s info session on May 27, led by Senior Business Systems Analyst, John Cajayon about how to leverage My Proof of Insurance to send documents and proof of insurance directly to your customers with ease. Simplify your workflows, deliver a quick, user-friendly experience that your customers will value.

Register now: https://ow.ly/m7sm50Z1NtQ

For more than 40 years, CSIO has helped shape how the P&C insurance industry connects and exchanges data.

Today, we’re building on that foundation to help enable the next era of broker connectivity – bringing brokers, insurers and technology partners together to support a more connected digital future.

Our 2025 Annual Report, Future in Focus, highlights our progress and where we’re headed next. Read the report: https://ow.ly/aIVI50YW9AB

We’re excited to be sponsoring with the Insurance Brokers Association of Alberta on May 10-12.

Discover how we are advancing real-time connectivity to create a more seamless, efficient broker experience. We look forward to connecting. Come visit us at booth 15 and join the conversation.

CSIO hosted our 2026 Members' Meeting and Reception on April 30. The event included:

- Remarks by Michael Lin, CSIO Board Chair and Senior Vice President and Chief Information & Technology Officer, Wawanesa Insurance
- Awards presentation by CSIO's President & CEO, Kathryn Sinclair
- An insightful keynote address by Geoff Vona, EQ Bank

A special thank you to Steve Earle, President of Bauld Insurance, who stepped down from CSIO's Board of Directors after 10 years of dedicated service. We also extend a warm welcome to our new Board members:

- Tom Hickey, Chief Executive Officer, Wedgwood Insurance Limited
- Brenda Rose, Executive Vice President & Partner, FCA Insurance Brokers
- Apra Sekhon, Chief Technology and Innovation Officer, CAA Club Group

Read the press release: https://ow.ly/CfAH50YSZcZ

CSIO formally recognized our Platinum Data Standards Award winners at our Members' Meeting and Reception. Those organizations have demonstrated exceptional leadership in implementing CSIO Data Standards and advancing digital connectivity.

Congratulations to all of our award winners:

Applied Systems Canada
Definity
Gore Mutual Insurance
The Commonwell Mutual Insurance Group
Northbridge Insurance
Wawanesa Insurance

CSIO has over 25 accredited courses to help you renew your broker license. Learn directly from leading experts about trends and technologies shaping the insurance industry.

Be sure to also check out our newest course - AI: From Hype to Operational Impact. Accredited in AB, BC, MB, ON and SK.

Our full list of courses is available at: https://ow.ly/jwZh50YOMwo

Almost one week away from our Members' Meeting and Reception! Join us on April 30 at the One King West Hotel in Toronto. Highlights include:

- A keynote address by Geoff Vona, VP and CTO of the Digital Bank at EQ Bank, about how industry leaders are reshaping customer expectations through modern technology.
- A look back at CSIO's 2025 achievements
- A reception for our members

Registration is complimentary for CSIO members. Secure your spot today: https://ow.ly/xZMX50YNEZx