DNA Systems

Hello all for anyone that has used my service could you nominate my company DNA Systems on this link please

https://etobicoke.communityvotes.com/2025/06/services/computer-repair-and-service

And add DNA Systems

CommunityVotes Etobicoke 2025 Official 2025 Community Voting Awards Platform for Etobicoke, ON. Where the community votes for their favourites every year.

Today, I want to share an experience that I think highlights the importance of respect and communication in customer interactions. While I won’t mention any names, I believe it's important to speak up about certain behaviors that won't be tolerated.
I had prepared a computer for a customer and received a text at 10:50 AM saying they would be on their way shortly. When I see a message like that, I assume, like many people would, that they’re almost there. However, an hour later, at 11:50 AM, the customer called to say they were on their way. At that point, I let them know that I had an appointment scheduled for 12:00 PM and would be leaving soon. Instead of understanding, the customer became upset and accused me of trying to "Fu** them around."
I calmly told the customer that I do not tolerate being spoken to like that. As a business owner, I always try to provide the best service I can, and respect is a two-way street. In the end, I had to reschedule my appointment, and the customer finally arrived at 12:10 PM.
The reality is, if you're upset with a service, it's far more productive to express your concerns politely. There's no benefit in swearing at the person who’s trying to help you, especially when they’ve already gone out of their way to get something done for you sooner than expected.
As a business owner, I can't leave reviews for customers, but I will always stand up for myself if I'm disrespected, especially over matters that are out of my control or related to my personal life.
After I explained how I felt about the situation, the customer did apologize. However, I made it clear that if this were to happen again, I would no longer be able to assist them in the future.
I work hard to satisfy everyone I serve, but I will never tolerate disrespect in any form.

Send a message to learn more

I have done work for these lovely people, If you want to go somewhere for a coffee and meet your friends please buy one here... That or if you can donate you can here with this GoFundMe :)

Donate to Save Funny Bones aka John & Laurie, organized by Carol Ledden-Cusson Hi my name is Carol. Some community members may remember me as The Loot La… Carol Ledden-Cusson needs your support for Save Funny Bones aka John & Laurie

The right to repair is real, In this video shows a Samsung repair technician damages customers tv (Great video from Louis Rossmann)

Samsung purposely knives customer's TV to weasel out of repair https://www.youtube.com/watch?v=nUBJ2LD-Daohttps://www.youtube.com/watch?v=rV5bBSZX00Ehttps://www.youtube.com/watch?v=lLimCcnee9chttps://youtu.be/unPVf0sqAKI...

Your local IT guy/support guy here

Just want to put an announcement out that if you get a text message saying this is Rogers offering you a refund do not press on that link delete it straight away it is a scam

Just out here trying to protect everybody and get these kind of a announcements out

Thanks

This is probably the best and the worst time for you to get your computers serviced you don’t need them and I can’t update them.

Everybody feel free to still reach out to us we are still doing repairs.

We are open on Easter Long weekend so if anyone has any computer issues you’re welcome to bring them by today and Monday where everywhere else is closed

For anyone that is intrested check us out what we get up to on our day to day

Maybe spot your repair on Tiktok

@

dnasystems on TikTok 4 Followers, 0 Following, 19 Likes - Watch awesome short videos created by dnasystems

A NEW email scam but I think they are getting dumber. tell me what is wrong with the picture in the comments!

New Scam with Canada Post - Asking you to fill out a form with all your data (SCAM) do not fall for it.

Never give out detailed information!

Always get your computer serviced .ca

Hello all, Today is my 1st Canada Day as a Canadian. We are open today & I am offering discounts on services. If you bring your computer in today for our free diagnostics you will get 15% our labour fees. So tell your friends and family and share and join the page for one of the best tech support company's in the GTA.

Thank you all for your support and happy Canada Day!