McCray Optical

Broken nose pad arm? It happens more often than you think.
This is one of the most common frame repairs we see, and in almost every case, it comes down to insufficient heat during the original soldering at the manufacturer level.

The good news: it's a fairly easy fix. We re-solder the joint, reinforce it, and repaint the frame so it comes back looking untouched.

If you're sending frames out for this kind of repair, or turning patients away, we'd love to hear from you in the comments.

What repairs do your customers ask about most?

One of the most rewarding parts of attending the Inside Optics Tradeshow on April 19, organized by the Ontario Opticians Association, was seeing hands on learning in action. 🤝

In this clip, Stephanie demonstrates the process of preparing a frame for a nose pad installation, a small but essential technique that requires precision, control and attention to detail.

What stood out most was her focus on technique and real world application, the kind of practical knowledge that makes a real difference in everyday optical work.

Moments like these are a reminder of why continuous learning and skill development matter so much within our community. The more we share, the stronger we all become.

Your patients with frequent headaches and migraines may need more than just a prescription. 👁️
Did you know there are actually more people experiencing frequent headaches than people with dry eyes? Yet this is still one of the most underserved conversations in optical stores today.

The good news? You already have the tools to start it.
At McCray we carry FL-41, light blue and Avulux clip-ons, three different solutions that give you and your patients the flexibility to find what works best for their specific needs. Whether they are dealing with light sensitivity, frequent headaches or clinically diagnosed migraines, there is an option for every situation.

This is your opportunity to start a conversation that most opticians are not having and become the go-to store for patients who have been struggling without answers.

📩 DM us or visit www.mccrayoptical.com to learn more about our clip-on solutions for light sensitivity and migraine relief.

Some of you have been asking how to perform a nose pad implant on an acetate frame. Albert walks you through the process! 👇

From the pre-dent to a secure and precise mount using the S-Bend titanium pad arm, this is exactly how it gets done right. Mastering this in-house means faster turnaround, lower costs and happier patients every single time. 🔧

Not ready to do it yourself? No problem. Send us your frames and our team will take care of the repair for you, professionally and with the attention to detail your patients deserve.

📩 Shop our pad arm kits and tools at www.mccrayoptical.com or DM us to learn more about our repair services.

💬 Does your team handle these repairs on-site or do you send them out? Share with us below! 👇