Beacon Wireless

Beacon Wireless

Share

Beacon Wireless is headquartered on Saltspring Island and provides high speed internet service to th

07/25/2026

Just waiting for confirmation from the team .
There is a power outage on SSI affecting Mt Tuam which feeds to Warburton.

Update to follow

Thanks Liz

Send a message to learn more

07/17/2026

Update

We have been experiencing frequency conflicts. We continue to monitor and adjust as needed . We hope to have this issue resolved . It has been a challenge for all involved. We thank you for your patience

[email protected]

06/02/2026

Affecting some customers

Thetis Island Power Outage

Area East of MILL RD, North of PILKEY POINT RD
Outage cause Wire down
Customers affected 158
Off since Jun 2 at 11:32 a.m.
Crew status
Crew on their way
Est. arrival Jun 2 at 3:00 p.m.
Last updated Jun 2 at 12:41 p.m.

Send a message to learn more

05/22/2026

Scheduled Access Upgrade
Customers connected to
Devina on Galiano Island
Reid Island
Pilkey on Thetis Island

This project will take us a few days

A planned completion for Monday May 25,2026

Thank you

Liz@beacon

04/07/2026

Special Weather Statement

4:34 PM PDT Monday 6 April 2026

Strong and gusty westerly winds.

What:
- Wind gusts up to 70 km/h.

When:
- This evening through Tuesday morning.

Impacts:
- Strong wind gusts may toss loose objects and break tree branches.
- Local utility outages are possible.
- Disruptions to services and travel are possible.

Additional information:
A vigorous cold front will cross the South Coast this evening. Strong westerly winds gusting up to 70 km/h will develop in the wake of the front. The winds will ease Tuesday morning.

Please continue to monitor alerts and forecasts issued by Environment Canada. To report severe weather, send an email to [email protected] or post reports on X using .

In effect for:

Southern Gulf Islands

Send a message to learn more

03/31/2026

Warburton Update

Sean is a superstar. We almost. got it going this. afternoon.Then. we gave it more try and it's. up . Everyone should be on. It's even pretty. good.Not. running at 100% but at least 60%

This was my note from Sig .
Please remember it is a temporary fix till we do the. big job on Thursday
So fingers crossed this holds for us till then

Have a nice evening
We all at Beacon thank you for your support

Cheers. Liz

Send a message to learn more

03/30/2026

Hi Liz,

Mt. Warburton provides the primary connection for service on Mt. Warburton and Mt. Tuam. During last weeks storm, the link did not recover from the outage. Thanks to your initiative, we got a climber from Galiano to spend the day on Saltspring climbing the tower on Mt. Bruce. I spent hours with him trying to restore the link. The conclusion was that the issue must be on Saturna. Sean returned from Spring break yesterday, and spent the better part of today, first verifying all the equipment was functioning, and then climbing 275’ up the tower to see if there was any alignment issues on the tower. I worked with him all afternoon trying to restore the link.

The conclusion is that there must be physical failure on one side or the other - not the radios themselves, rather the actual antenna. I have ordered two new large antenna and radios for good measure. I should have them by Wednesday and will take them to Saltspring. I will assemble, configure, and ship one to Sean directly Thursday morning by boat with Paul Sinclair. The second will be for Mt. Bruce, which I will install at the same time as Sean installs Warburton. That will eliminate all of the variables at play.

Sean is investigating if he has some smaller dishes on hand on Saturna. If so, he will see about installing the smaller dish/radio to get some connectivity back in place earlier. But no guarantees.

Thanks,

Sig

Send a message to learn more

03/30/2026

Warburton Update
A note from Sig

Sean spent all morning on Warburton. At first we verified all of the devices were up an running. They recovered from the outage and there is no evidence that there was any issue. So then Sean went up the tower. Again no obvious issues. Of course Mt Bruce was socked in. Still we tested a number of options. Frankly, I can’t tell you what’s wrong. I’ve ordered two new dishes for both Islands. I should have my hands on them later tomorrow. I need to get 2 new AirFiber radios - just to be sure. And I’ll have Paul Sinclair bring one dish to Saturna, and I’ll replace the dish on Mt. Bruce. I can’t tell you more, other than the radio were damaged in the wind. There is not clear and obvious fault - just doesn’t work. Sean is going to try and put a temporary smaller dish up tomorrow, in hopes that it’s just the Saturna side. So, 1) hoping to get a temporary configuration up and running, 2) the link will be replaced on Thursday.

03/28/2026

Warburton Update

Unfortunately today on Mt Bruce we were not able to retrieve. the. connection.
Sunday we will have a climber at MT Bruce , Saltspring and one on the Warburton , Saturna .
I will post the ETA for service on as soon as soon as the team notifies me...

Thank you

Liz

03/27/2026

Warburton Update
Our tower climber. will be arriving at. MT Bruce. at. 2pm
We hope to have service. restored by. 3/4 ppm
As we don't believe the issue it on the Warburton side
Our tower climber is on standby in case we need to go up on the Warburton side which would. be the worst case scenario.

Thank you

liz
1.250.465.2638 for texting

Want your business to be the top-listed Business in Salt Spring Island?
Click here to claim your Sponsored Listing.

Telephone

Address


Salt Spring Island, BC
V8K2W3