PortaOne

Gain more control over service configuration and automation with the latest PortaSwitch MR126–MR129 updates. This release introduces multiple bundle usage notifications, custom service features with external provisioning, extended SIP over TLS support for secure communication across PBXs, vendors, and call flows, simplified forwarding management, extension self-care portal, and emergency calling integration via Bandwidth with address validation and compliant routing.

You’ll also see major improvements across the platform UI, including redesigned Phones/CPEs, Custom Data and Services, Service Policy, Audit Log, SIM Cards, DID/MSISDN Inventory, and Log Viewer pages.

Watch the full webinar recording to explore how these updates improve operational efficiency, flexibility, and service control: https://youtu.be/u2sZ9yFq99o

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Even in crowded markets, there's always space for smarter ideas. RGTN replaced manual with —and that gave them a real edge. With PortaOne, they moved faster, stood out, and won business from bigger players: https://www.portaone.com/case-studies/telecom-international-expansion/

Two ways to sync PortaBilling with external systems — and how to choose between them. PortaOne Workflows includes two solutions for connecting PortaBilling to the systems your business runs on: NSPS for real-time subscriber provisioning, and Boomi for complex, multi-step business workflows.

NSPS is designed for real-time provisioning of subscriber data — SIM activation, plan changes, and other subscriber lifecycle events — to mobile network components such as HSS or PCRF, or service delivery platforms such as IPTV.

Boomi enables connecting PortaBilling to CRM, ERP, finance, and helpdesk systems through hundreds of prebuilt connectors and ready-to-use integration templates. Workflows can be configured with a visual no-code interface or extended with low-code scripting.

The two tools differ in scope, required skill set, deployment model, and pricing — watch the video for a full breakdown.

Watch now: https://youtu.be/iXvbvP4CSXc

Two Ways to Sync PortaBilling with external systems: NSPS vs. Boomi Low-Code Platform When you need to synchronize data between PortaBilling and your CRM...

Choosing a softphone deployment model based only on day-one speed can quickly become a strategic trap for CSPs. While starting out with cloud infrastructure keeps things simple and reduces headaches early on, a setup optimized strictly for today can become a major limitation when larger enterprise or government opportunities appear tomorrow.

As customer requirements evolve, aspects like strict security policies, procurement rules, and data residency expectations can suddenly make deployment flexibility a deal-breaker.

This shifts the conversation beyond a simple choice of cloud vs on-premise.

The real question is whether your deployment model can actually support your growth when your customers' requirements change.

Find out why deployment flexibility is becoming a real strategic advantage for CSPs — and how to recognize when deployment architecture becomes more than just a technical detail: https://blog.portaone.com/on-premise-vs-cloud-for-csps

On-Premise vs Cloud: When a Deployment Model Becomes a Business Decision for CSPs Cloud deployment is often the default choice for CSPs – but not always the right one. Learn when on-premise infrastructure becomes a strategic advantage for compliance, control, and long-term flexibility.

Registration is open for our New Features Webinar on June 11 (4:00 pm CET). Explore what’s new in MR126–MR129, including a redesigned web interface (Phones/CPEs, Custom Data and Services, Service Policy, Audit Log, SIM Cards, DID/MSISDN Inventory, and Log Viewer pages) and updates across PortaSwitch, the CloudPBX Portal, and the Add-on Mart.

Highlights include multiple bundle usage notifications, provider-specific feature customization via automatic provisioning, SIP over TLS support, simplified forwarding management, extension self-care portal, and compliant 911 calling.

Register here: https://www.portaone.com/events/new-features-webinar-mr126-mr129/

www.portaone.com

South Africa’s market is evolving fast! With ICASA’s 2024 amendments, operators now have more flexibility to innovate, differentiate, and take ownership of their service capabilities. From a base of 5.91M subscribers in 2025, the market is projected to grow to over 8.45M by 2030, and exceed $780M USD by 2031.

Learn how these changes can help you launch faster, structure better deals, and capture more market share. Read the full article and explore key insights, growth drivers, and opportunities for MVNOs: https://www.portaone.com/featured/south-africa-mvno-market/

This article was co-authored by Roman Khalenkov (PortaOne) and Satya Mekala (Wireless Technology Labs) — thanks to them for their insights and expertise!

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AI starts simple - one model, a few customers, predictable costs. Then usage spreads, heavy users appear, token costs move, and pricing doesn’t. Costs, usage, billing, and pricing live in different tools. Everything seems fine, but numbers don’t match. A customer looks profitable but may actually drain margins.

PortaAIM connects usage, cost, pricing, and billing in one system: https://youtu.be/knc4eznFk64

Prevent AI costs from surprising You | PortaAIM Launching is easy - a single model, a few users, predictable co...

Softphones built on WebRTC let CSPs deliver instant, flexible communication inside the apps and workflows business users already rely on. This integrates calling functionality directly into the user’s environment – and that changes what a competitive business offer looks like.

For CSPs, this is the most effective way of delivering real-time communication because it works natively across browsers and devices. Unlike traditional models that require manual installation and complex configuration, WebRTC was purpose-built for all modern web browsers.

Find out why softphones built on WebRTC are the baseline of a competitive business offer, and what that means for how you go to market: https://blog.portaone.com/enterprise-webrtc-for-csps/

Enterprise WebRTC Is No Longer Optional: Find Out How This Technology Is Helping CSPs Offer a Competitive Modern Business Service WebRTC is no longer a "nice to have" technology for CSPs serving enterprise customers. As businesses expect their communications to work instantly across browsers, mobile apps, and modern workflows, WebRTC has become the foundation for delivering secure, flexible, and easy-to-deploy business communi...

Thinking about a 5G rollout in Africa, Latin America, or anywhere that you’re starting from scratch? One Mobile Sierra Leone, with support from Wireless Technology Labs and PortaOne, launched West Africa’s first 5G SA network – on schedule and hitting close to 1 Gbps. From planning to launch, this case study highlights lessons in speed to market, teamwork, and customer experience that can help telecom operators succeed in emerging markets.

Key takeaways:
* Speed to market is a choice, not a coincidence.
* Partner selection requires those who solve problems, not ones who just send a bill.
* Customer experience matters everywhere, even for small details like top-ups.

Learn more: https://www.portaone.com/case-studies/5g-deployment-africa-one-mobile/

5G Deployment in Africa: How One Mobile Launched West Africa's First 5G Network A real story of 5G deployment in Africa — One Mobile launched the first 5G network in West Africa, on time and at nearly 1 Gbps. Here's how they did it with WTL and PortaOne.

PortaSwitch MR129 lets you offer compliant emergency calling in the US with Bandwidth as your E911 provider, gives your customers' employees control over their own PBX extensions, helps call centers reduce abandoned calls with a callback option, and more.

• Compliant E911 calling with : A new Add-on Mart module connects PortaSwitch with Bandwidth, routing 911 calls with registered location data to the right Public Safety Answering Point – helping you comply with US regulations like RAY BAUM's Act.
• Employee self-service in CloudPBX: Individual employees can now sign into the CloudPBX Self-Care Portal to manage their own call forwarding, voicemail, recordings, and hunt group availability – no admin needed for routine changes.
• Queue callback option: When wait times get long, callers can request a callback instead of staying on hold. The system keeps their place in line and calls them back automatically when an agent is available.
• Multiple bundle usage notifications: You can now set several notification thresholds per bundle item – for example, at 50%, 80%, and 100% of their minutes have been used– to meet regulatory requirements and give customers more warning before pay-as-you-go rates apply.
• Bulk rate addition across tariffs: Add a rate for a new phone prefix to all related tariffs in a single operation instead of editing each one manually.
• Password expiration per customer class: Apply different password expiration policies to different customer classes to balance security and convenience.
•Token-based auth from the web interface: Enable token-based authentication for accounts directly in the PortaBilling web interface, without API calls.

👉 Watch the video: https://youtu.be/YmPwe8R9Cbc

Compliant E911 Calling, PBX User Self-Service, and More | PortaSwitch MR129 PortaSwitch Maintenance Release 129 is now available! 🚀 A new Add...