Input UX

User research is one of the first cuts that organizations make from project scope. But it's also the single most valuable input we can use to deliver excellence to our customers.

Input UX - Building a user research strategy The largest, most talented and well-funded product teams don’t amount to much unless the work they do is informed and directed by input from users of the product themselves.

Let your customers dictate how they want to interact with your product or service - never the other way around.

Input UX - User experience fundamentals inspired from a sidewalk Inspiration can often come from the most unexpected places, and a recent "CrappyDesign" subreddit post perfectly frames one of my favourite UX mantras. In fact, the "Desire Path" concept dumbs down a few usability fundamentals in a super-simple way.

Seriously.

Input UX - Stop what you’re doing and start using Figma right now I’m writing this post with urgency and much enthusiasm to introduce Figma to designers who are ready to up their game.

A great read for clients and designers.
https://trends.uxdesign.cc/

The State of UX in 2019

The real question: What problem are we trying to solve?

Input UX - Product design: What problem are we trying to solve? As product designers, asking ourselves, “What problem are we trying to solve?” is about more than just setting objectives. It forces us to dig deep and truly appreciate where our efforts should be focused.

Great primer on user-centricity.

Key Trends to Follow in the World of Customer Centricity - The Payoneer Blog Editor’s note: This is a guest post from Leona Henryson, Commercial Director at Essay Supply. Recently, T-Mobile launched a fresh new initiative to improve their customer service. But no, they aren’t bringing in artificial intelligence, augmented reality or new ways to contact them. The irony of...