TLS
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TLS is a company that believes that communication between businesses and their customers must be eff
TLS is a brand experience center devoted to supporting a select group of North American brands in delivering their brand promise. Based in London, Ontario we have honed our craft of shepherding customers towards having their needs met and taking customer engagement to a deeper level for over twenty years. We believe, profoundly so, that serving is the active ingredient of service and purposeful action impacts brand performance and brand health.
09/28/2026
Connecting with our brand partner, CertaPro Painters! 💚✨
Steph and Ana recently had the opportunity to spend time with the CertaPro team, but this connection went beyond business. Together, they rolled up their sleeves and built a playset to donate to a deserving family in the community. 🛠️💚
After nearly three decades of partnership, moments like these are a meaningful reminder that some of the strongest relationships are built through shared values, collaboration, and a commitment to making a difference.
We’re proud to work alongside brand partners who believe in creating meaningful moments both for the people they serve and the communities around them.
09/24/2026
In the latest episode of Living in the Moment, members of our Executive Leadership Team are reflecting on the experiences, challenges, successes, and lessons that have shaped their time at TLS.
From lessons in leadership and building strong teams to navigating change and continuing to grow, we’re looking back at what we’ve learned along the way and how those lessons continue to shape where we’re headed next.
Tune in for another conversation celebrating 30 years of people, growth, and moments that matter. 🎧✨
09/22/2026
Starting fall off right. 🍂💚
New season, fresh energy, and a whole lot of moments still to make before the year is over.
Good thing we picked the right team. 😉 From supporting one another to showing up for our brand partners every day, our MomentMakers® are what make every season at TLS a great one.
09/21/2026
As our Summer of Service 2026 comes to a close, we’re celebrating an incredible August of giving back! 💚🥫
Throughout the month, our MomentMakers® came together to collect food and monetary donations for local food banks across Canada, all in support of families facing food insecurity.
Together, our four teams contributed an amazing 1,389 items and dollars:
🌱 Earth Allies: 661
🦌 Caribou Conservation Crew: 211
🌿 Force of Nature: 317
🌎 The Planet Protectors: 200
And we’re not stopping there! TLS is adding an additional $1,000 donation, bringing our total August impact to an incredible 2,389 items and dollars donated. 💚
Thank you to every MomentMaker® who donated, participated, and helped make a difference throughout our Summer of Service. When we come together, small acts can create a big impact. ✨
Two years at TLS means you’ve officially earned your caribou hoodie!! 💚✨
But becoming a tenured MomentMaker® means so much more than some new TLS merch. It represents two years of learning, growing, building connections, supporting our brand partners, and creating countless moments that matter along the way.
The hoodie is our way of celebrating the commitment our MomentMakers® have made to TLS and recognizing an exciting milestone in their journey with us.
Celebrating two years with our incredible brand partner, Planned Companies! 💚✨
Over the past two years, we’ve had the opportunity to work together, build meaningful connections, and create Brand Experiences that deliver on their brand promise.
Cheers to two years as brand partners and to many more moments ahead! 🥂💚
09/10/2026
Can you spot the true TLS hue? 👀💚
We know our MomentMakers® know TLS inside and out… but how well do you know our green?
Take a look, make your pick, and tell us which shade you think is the official TLS green. 💚
09/08/2026
Back to school is here! 📚🍎✨
Wishing everyone a wonderful start to the new school year! Whether you're heading back to the classroom, dropping off your little ones, starting a new chapter, or cheering on a student, we hope this year is filled with learning, growth, and new opportunities.
08/31/2026
August is a month for celebrating the people who make TLS such a special place to work.
Here's to celebrating your achievements, recognizing your journey, and all the exciting moments still ahead. Happy anniversary! 💚✨
Some milestones are extra special. 💚
Today, we are incredibly proud to celebrate Laurie and her remarkable 25 years with TLS.
As we celebrate 30 years of TLS, it’s impossible to tell our story without Laurie. For 25 of those years, she has been an integral part of who we are, how we’ve grown, and the culture we’re so proud of today.
Through decades of change, growth, challenges, celebrations, and countless meaningful moments, Laurie’s leadership, dedication, heart, and belief in our people have left an immeasurable mark on TLS and on so many of the people who have been part of our journey.
There simply wouldn’t be 30 years of TLS as we know it without 25 years of Laurie.
Laurie, thank you for everything you have given to TLS, for the people you have supported and inspired, and for the countless moments you have helped make possible along the way.
A very heartfelt congratulations on 25 incredible years. We are so lucky to have you, and so proud to celebrate this extraordinary milestone with you. 💚✨🥂
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700 Richmond Street
London, ON
N6A5C7