What are the opening hours?

Monday 08:00 - 17:00 Tuesday 08:00 - 17:00 Wednesday 08:00 - 17:00 Thursday 08:00 - 17:00 Friday 08:00 - 17:00

Protelbpo

Protel BPO offers nearshore contact center services with a relentless commitment to quality.

When you want every customer to enjoy an exceptional experience with your brand, turn to Protel BPO for your contact center solutions. We value our people, and it shows in our daily team and customer interactions as well as our high employee retention rate. Protel BPO is located in beautiful Belize, a country that is officially in Central America but shares a colonial past with the Caribbean. Beli

ze offers the best in nearshore call center services because English is the country’s official language and the first language of over 90% of the population. Belize also shares time zones with the U.S., as well as possessing a neutral accent and a strong cultural affinity with our American neighbors. The BPO industry in Belize is the third largest career opportunity in the country, yet positions are concentrated across a limited number of contact center companies. This helps stabilize job hopping and boosts retention for these desired positions. This increased retention means your brand is strengthened by an engaged, forward-thinking workforce. Protel guarantees that every customer who interacts with your brand gets a positive and energetic experience. We do this within focused, intentionally led teams with scalable seat capacity, designed to be responsive and agile enough for your custom needs. The perfect overlay of geography, culture, and political stability means that Protel BPO is uniquely situated to give you near-shore service at offshore prices with our rigorous commitment to quality. A culture of ongoing training and promotion at Protel BPO means we never stop pursuing growth for your brand. Our team’s training and daily work is guided by an innovative incentive program. At Protel BPO we understand that we are an integral part of an extended local community and as such we engage in meaningful community service. Our CEO Kevin Herrera, a founding member of Protel BPO limited, is an active part of local and regional development initiatives and is known for his commitment to a fair, equitable and generous work environment. With our well-trained and motivated staff, the latest contact center technology and a culture of excellence, Protel BPO achieves exceptional customer satisfaction and profitability for every client we serve.

15/05/2026

🎉 Protel Company Bingo! 🎉

Just one of the many ways we keep things fun and engaging with our staff and agents! 🔢✨
From friendly competition to great vibes, it’s always a good time when we come together! 🙌
Looking for a workplace that knows how to balance work and fun? This is the place for you!

27/04/2026

🎓✨ Protel BPO at the Career Expo! ✨🎓

We had an amazing time at the career expo at Nazarene High School, connecting with aspiring graduates and future professionals! 🙌
It was great meeting so many bright young minds and sharing what Protelbpo is all about. 💼
🚀 Build your career with us, your future starts here!

19/04/2026

🌟 Neon Thursday! 🌟
We showed up and showed out, lighting the place up with all that brightness!
From bold colors to glowing vibes, our team proved who really shines! ✨

18/04/2026

🧠✨ Trivia Time Fun!
How well do our employees know Protel BPO and our policies? 🤔
From great answers to lots of laughs, it was a session full of energy, knowledge, and fun! 🎉
Shoutout to everyone who participated and brought their A-game! 🙌

17/04/2026

Here at Protel, we keep our employees engaged, because this is who we are and what we do. 💼
We work hard, we have fun, and most importantly, we enjoy being a family. ❤️

23/03/2026

📢 We’re Hiring!
Openings and opportunities across 5 different programs.

✅ Apply online: jobs.protelbpo.com/jobs
✅ Or walk in and interview on the spot!

Don’t miss your chance to join a growing team. Share this with a friend or come on in today!

18/03/2026

We’re excited to announce that ProtelBPO is launching a brand new program! 🚀
With this new program comes fresh opportunities for growth, development, and career advancement.

We’re currently looking for motivated candidates to join our team. If you’re ready to grow with us, click the link below and apply through our new portal:
https://jobs.protelbpo.com/jobs

Select Customer Service Agent, complete your application, and be sure to include a strong cover letter. Our team will follow up with you thereafter.

Take a look at the flyer for more details and apply today!

Protelbpo

17/03/2026

Spilling the tea… literally ☕😉

Our Tea Day celebration was steeped in good vibes, great conversations, and even better company! From flavorful blends to shared laughs, this reminded us how the simplest moments can bring us closer together. 💛

Nothing beats taking a pause, enjoying a warm cup, and connecting as a team. Here’s to more moments like these! 🍵✨

Be sure not to miss out on the next one—join us for our upcoming Tea Date and enjoy all the exciting activities we have in store!

16/03/2026

🚨 We're Hiring!

ProtelBPO is currently looking for motivated candidates to join three of our Customer Service Programs.

Ideal applicants should have experience in retail customer service, upselling, and basic troubleshooting, along with strong communication and problem-solving skills.

If you're energetic, professional, and ready to grow with a dynamic team, we want to hear from you!

📍 Apply today and become part of the ProtelBPO team.
Visit us at 42 Cleghorn St, Belize City to apply.

See the flyer for full details.

28/02/2026

At ProtelBPO, we believe in working hard and enjoying the moments in between 💙

This week, our incredible agents, managers, and even our CEO took a well deserved break from the headsets to get creative making bead bracelets! It was a fun and relaxing way to unwind, bond as a team, and express creativity outside of the usual work routine.

Moments like these remind us that at ProtelBPO, we’re more than just coworkers, we’re a team that supports, uplifts, and celebrates each other.

✨ And guess what? We’re HIRING! ✨

We’re looking for Customer Service Agents to join our growing team.

💼 $8 per hour
🕒 Great shifts available
💰 Incentives & bonuses
🎉 Team events and activities
🚀 Growth opportunities

📍 Location: 42 Cleghorn St
📞 Call us: 613-5625
📧 Email: [email protected]

🚶‍♂️ Walk-in interviews available:
Monday – Friday: 7:30 AM – 5:30 PM
Saturday: 8:00 AM – 12:00 PM

#

Claim ownership or report listing

Want your business to be the top-listed Gym/sports Facility in Belize City?
Click here to claim your Sponsored Listing.

Contact the business

Click here to send a message to the business

Telephone

+5012233185

Website

http://protelbpo.com/

Address

160 Newtown Barracks
Belize City

Opening Hours

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00