Nef-Aid Solutions
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We are a BQA accredited education and training provider that offers short courses for the workforce
Our customer service training programs are designed to help you retain customers, build market share and improve worker performance. We play a role in assisting organisations to enhance the workplace environment by addressing both internal& external customer service. Through customer service management programs and market research, we assist companies to identify and remove frustrations and ineffi
04/06/2026
We did it! Moments of joy as students receive certificates 🥳💯
25/05/2026
Congratulations to Prepaid plus team for successfully completing Fire Safety and First Aid Training 👏
19/05/2026
You asked, and we listened!
At the core of our mission is a holistic approach to workplace productivity and emotionally healthy environments.
We care deeply about both the emotional and physical wellbeing of your team.
That is why, alongside our training programs for improving internal customer relations, we now offer Basic First Aid Training to ensure you are fully prepared for physical emergencies.
Invest in your team's total wellbeing today!
📞 Get more details: 72 988 700
[email protected]
27/04/2026
Want training that fits perfectly into your schedule? We provide flexible training solutions tailored to your preference! (Available Sunday to Friday)
At your office? We bring the expertise to your doorstep.
At a hired venue? We can arrange the perfect space for you.
From small team workshops to large group seminars, we are ready to serve you at your convenience.
March ended on a high note! 📈
There’s nothing more rewarding than seeing a team bond while leveling up their service skills. This training felt like one big team-building session, and we are here to spark that energy!
Looking to boost your team's morale and service standards?
Let’s talk.
Email: [email protected] or 72 988 700
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01/04/2026
April is internationally recognized as Stress Awareness Month. This makes it the ideal time to replace negative self-talk with a focus on solutions rather than problems. Wishing you a safe and productive month ahead.
23/01/2026
Invite us to boost your teams moral and share some service nuggets during your morning briefs. Sensitize your teams with a service related topic. This morning, we were delighted to engage with BPC training centre to present on the topic: "Positive attitude & Mental health". Sharing real stories, encouraging teams.
For bookings, email: [email protected]
(+267) 71637477 / 72988700
08/01/2026
Elevate Your Front-line Standards in 2026
Exceptional service is the cornerstone of every successful brand. Help your team master the art of customer interaction with our HRDC-recognized workshop
This 2-day program provides practical techniques to handle challenges with confidence and create lasting positive impressions.
Training highlights:
*Special Investment:* P2,000 (Reduced from P2,500).
*Inclusive:* Meals, course materials, and certificates provided.
*Dates:* 26 & 27 February 2026 | Gaborone.
*Availability:* We maintain small class sizes to ensure high-impact learning; seats are limited.
*Registration & Inquiries:*
Secure your team's participation by contacting us today:
📞 *Call/WhatsApp:* 72 988 700 / 71 637 477
📩 *Email:* [email protected] | [email protected]
🌐 *Visit:* [www.nef-aid.com](https://www.nef-aid.com)
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Telephone
Website
Address
Lot 4489, Mogoditshane Block 5
Gaborone
Opening Hours
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |