Bermuda Gas

Happy Holidays Bermuda Gas Family! 🏏

Dear valued customers:

Please be advised that we are currently facing significant disruptions due to industrial action that is affecting our ability to serve both residential and commercial customers.

The industrial action, which began in late November, has persisted longer than anticipated.

We had hoped the matter would be resolved by now, as we had requested assistance from the Labour Relations Office, but unfortunately, that is not the case.

It is unfortunate that our Union partner has chosen to impact daily operations of an essential service during the holiday season. Although the actions are being framed as a 'work to rule,' this action against us is, in effect, a ban on contractual overtime, and is evolving exponentially into a go-slow, with sporadic occurrences of full work stoppage, which in our opinion is unlawful and unwarranted.

As a result of the industrial action, we have been unable to fulfil many of our bulk customers' orders, deliver residential LPG cylinders, or refill the popular BBQ cylinders found at RUBiS stations.

We acknowledge the inconvenience that has been caused, especially during the holiday season, and we would like to assure our customers that efforts are continuing to resolve the situation as quickly as possible. These efforts include notifying and requesting the involvement of the Labour Relations Office to mediate and facilitate a resolution, and agreement from the Company to arbitration to try and resolve the differences.

We understand that many families rely on our products to prepare meals and create cherished holiday memories, and we are equally aware of the impact this is having on our commercial clients, - including hotels, restaurants, and laundromats - who have been experiencing disruptions in their ability to fully serve their customers. If these businesses are forced to pause operations, even temporarily, it opens up the possibility of affecting the livelihood of employees who depend on these businesses to operate.

We would like to emphasize that, for the past 75 years, we have remained committed to providing excellent service and ensuring customer satisfaction and safety. It is disappointing that we are not able to deliver the level of service we are known for at this time. We continue to engage with the Union and the Labour Relations Office in the hopes of reaching a resolution soon.

We remain optimistic that the industrial action will be resolved in the near future, and are actively working to mitigate the effects on our customers.