Delivering 4 Customers - D4C

Under the Partnering for Success (P4S) delivery model, Sydney Water began a 10-year partnership with three regional consortia (RDC), responsible for the entire delivery management lifecycle from design, construction, maintenance, and facilities management.

Delivering 4 Customers (D4C) is the RDC servicing Sydney Water's south region. D4C comprises four organisations, Comdain Infrastructure, John Holland, Service Stream and WSP, to provide capital works and service to Sydney Water's customers in the area.

Chris Dumbrell, Acting Area Delivery Manager for the South Region and Phil Jones, Delivery Director, feature in the latest edition of the Sydney Water Connections newsletter talking all about our team's work to deliver world-class water services.

Read it here: https://lnkd.in/dszJpAGC

SW Connections - May 2022 Read North region's Environment & Sustainability Business Partner Emma Hale’s LinkedIn post on the team's recent Clean Up activity here.

On National Sorry Day 2022, Delivering 4 Customers (D4C) acknowledges the strength and resilience of Aboriginal and Torres Strait Islander people. Together, we reflect on the sad and painful stories of the Stolen Generations and acknowledge the ongoing grief and loss experienced by many individuals and families.

As a nation, we cannot begin to fix the problems of the present without accepting the mistakes of our past. Recognising the significance of May 26 is just one way we can all play a part in the healing process for our people and nation.

That's a wrap on Ozwater 2022. A big thank you to everyone who came by the Sydney Water Partnering for Success (P4S) stand. It was great to meet others in the water industry face-to-face, and share the P4S delivery model.

Thank you to our Sydney Water, Delivering 4 Customers (D4C), Confluence Water and West Region Delivery Team colleagues who made the P4S stand possible. See you next year for Ozwater 2023!

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Delivering 4 Customers (D4C), West Region Delivery Team and Confluence Water are here in Brisbane at the Australian Water Association’s OzWater Exhibition & Trade Show.

We are proud to be here together representing Sydney Water's innovative and collaborative procurement and delivery model, Partnering for Success (P4S).

Whether you're interested in employment opportunities, becoming a supplier, or want more information, our team would love to chat with you. Be sure to visit our team at stand D01, right by the Downer Delegate Lounge.

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Delivering 4 Customers (D4C) staff working on the Sydney Water Reticulation Renewal Program were overwhelmed by the warm welcome they received upon starting work at an Inner West Street reticulation job.

The team were working on Barnsbury Grove in Dulwich Hill, where they were dished compliments, coffee and baked goods as a gesture of thank for their service.

"The water main had some age-related breaks that affected water services and pressure in some customers homes. After planning and testing we were able to replace the damaged portion of pipe to restore water pressure for residents," Mick said.

Reticulation jobs are essential works, but can be inconvenient to residents, so the project team did their best to get the job done quickly, keeping noise and dust to a minimum.

The team’s efforts didn't go unnoticed, and despite Mick insisting, the project crew were simply doing their job, the Barnsbury Grove community shared their gratitude with the workers.

"The extra effort that we were making was immediately appreciated. Occupants of the homes we were working by would always stop for a friendly chat and give us compliments,” he said.

“One resident brought us coffee every second day, while another brought out a loaf of freshly baked banana bread for the team.”

The project team have now moved onto the next site on the program and where they were also warmly welcomed, a resident sharing his Portuguese chicken recipe with the team.

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