Platinum Professional Development

Workshops Galore on the way
Nice to be back-see you all soon.

Stay tuned for dates and venues!

Enjoy the break with loved ones and stay safe

Thank u to the AMAZING team today at our “Front Office Superstar” Workshop
So vibrant and absorbing of information, nice start to our workshop series

Thanks also to the Duxton - outstanding venue

Happy Easter to All, be safe and enjoy the festive break

The best way to end a challenging but great year
Beautiful people - the BEST team.

To all in South Australia we are thinking of you and hope you all remain safe.

Level 5 still means a compassionate person on the end of the Telephone when your Patients call and they will.

I feel for you and your busy appointment books having to once again move Patients when everything for SA was settling.

Give your Patients hope when they call that they will be seen as soon as possible.

Keep in mind next May might be a little light with your advance bookings and a good month to take leave or attend Continuing Ed.

Be safe, reach out if you need us.

CANCELLATIONS
They are arriving in volume presently and as predicted.

To highlight again the Cancellation happens Chairside, confirmed now for years (excluding Covid like symptoms).
Front desk teams we need to be prepped with the correct tone, verbiage and technique when they arrive.
Be ready with your 4+ week reentry rule and the correct verbiage.
If you continue to give a late notice Cancellation your very next appointment, you will always have them and in volume.
Be sure to make detailed notes every time they Cancel.
Email me for a Verbiage flow chart.

Today’s a SAD day 12 years later our Little Rock Jessica is moving on to be with her family full time

This was my first day on stage about to do my first workshop with my amazing team 35 years ago !!!

I’ve LOVED every seconds of each year each workshop

For some, you are living through the second wave, please be safe and remain positive

Six little stories i read with lots of meanings.

1. On the day of the prayer, all the people gathered and prayed for rain, but only one boy came with an umbrella.

That is faith.

2. When you throw babies in the air. They laugh because they know you will catch them.

That is trust.

3. Every night we go to bed without any assurance of waking the next morning, but we still set the alarms to wake up.

That is hope.

4. We plan, big things for tomorrow in spite of zero knowledge of the future.

That is confidence.

5. We see the world suffering, but still we get married and have children.

That is love.

6. On an old man's shirt was written - I'm not 80 years old. I am sweet 16 with 64 years of experience.

That is attitude.

Have a happy week everyone, and the GOOD news is we ARE getting through this together and there is LIGHT not too far ahead.