GroupSupport It Solutions

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🔒 Enterprise Grade Antivirus and Endpoint Security
🔒 Enterprise Grade Managed Password Vault
🧑‍🎓 Cyber Awareness Training
👷‍♂️ Installation

For full details including T's & C's head to our website here https://www.groupsupport.com.au/cyber-monday-2023/

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🔒 Enterprise Grade Antivirus and Endpoint Security
🔒 Enterprise Grade Managed Password Vault
👷‍♂️ Installation

For full details including T's & C's head to our website here https://www.groupsupport.com.au/black-friday-2023/

Our director recently provided advice to the D32 Business Community on "Getting the Technology Mix Right". See the full article here on page 54.

District32 Business Prophet October 2023 Welcome to the latest edition of District32 Business Prophet, your exclusive online magazine designed to fuel your business growth journey. In this October 2023 issue, we bring you cutting-edge insights, strategies, and success stories from industry leaders and experts within our vibrant business gr...

It's easy to forget as someone reaching out for IT support that the person you are talking to on the end of the phone usually isn’t the creator of the application you are currently frustrated with nor are they the producer of the hardware you are currently frustrated with.

When you seek out IT support, you’re reaching out to someone to bridge the gap between the creator/producer and yourself. As IT support personnel the GroupSupport Team assures you that we get just as frustrated as you, when an offering changes its layout or makes a change in the backend which affects something you the user see or do.

Often these changes are unexpected and come with no forewarning. When you speak to your IT support team next know that they truly feel your frustration and will do everything can to assist!
When you seek out IT support, you’re reaching out to someone to bridge the gap between the creator/producer and yourself.

The GroupSupport Team do a great job of helping our clients, but please remember that we get just as frustrated as you. Especially when there appears no rhyme or reason for the change you're having problems with.

Simple Communication Goes A Long Way!

Its the little things that matter like responding to queries and placing equal value on all parties time.

Read our Directors latest article discussing this in detail in the D32 Business Prophet August Edition.

District32 Business Prophet August 2023 Edition Read District32 Business Prophet August 2023 Edition by District32 on Issuu and browse thousands of other publications on our platform. Start here!

When most people think of IT, they imagine being in front of a computer screen all day. Whilst that can be true, it definitely doesn’t cover the full gambit of things our team get up to.

The team love nothing more than getting hands on with assembly of equipment, onsite fit outs or like in this photo onsite in place upgrades for a client.

The team are installing additional RAM in a fleet of devices to extend their lifecycle. It ensures the machines continue to run efficiently as resource demands (such as RAM) increase over time.

It’s a good break from sitting at a desk and a win for the client - who will delay having to replace the machines for at least another year. Everyone’s a winner!

Microsoft 365 is fast becoming the most commonly used business email and software suite. Many organisations and users only scratch the surface of the included functionality, additionally, most users don’t know what the current security level of their 365 tenancy is.

For many setting two-factor authentication is a nice to have rather than a necessity and the fact this is only the surface of the available security precautions is completely unknown.

The vast majority of 365 tenancies have a security score under 35%, which represents an incredible risk as more and more business functionality is moved into these tenancies. The risk of data security breaches continues to increase as malicious technology advances and users remain complacent.

Almost every single Australian has had some form of data leaked in data breaches since 2018 to the present day.

If you don’t want to be a statistic and know nothing about your Microsoft 365 Tenancy security, speak to GroupSupport.

- GroupSupport can provide a detailed report on your Microsoft 365 Tenancy including its current security score and detailed recommendation on how to improve your score
- GroupSupport can also implement these recommendations or guide you through the process

Don’t be an unfortunate statistic because of ignorance, at the very least find out where your security stands so that any decisions around security can be informed ones.

Be aware that scammers want you to update to Windows 11 "their way" - look for the false URL (microsoft.com is the only URL to believe). Of course if you are in any doubt, ring the team at Groupsupport It Solutions and they'll help you out.

Great Customer Service begins when Someone lets you know the password you set for their new account is wrong .. but they've spelt their own name wrong.