Smooth Sailing Consulting

If your automations have been sitting untouched since you (or Smooth Sailing!) first set them up, this is your sign to revisit them 👇

Most studios don’t lose clients because of one big thing

🌺 they lose them in small gaps across the journey

Outdated intro flows, missing rescue moments, and generic messaging that no longer matches how your studio actually runs.

🌺 Your studio evolves. Your systems should too.

A quick review can completely change how clients move through your studio:

→ clearer intro offer flow
→ better follow-up when people drop off
→ messaging that actually reflects current offers and pricing
→ smarter branching based on real attendance behaviour

This is exactly what I cover in an automation audit for Mindbody and Momence studios.

We go through your full client journey, identify what’s outdated or missing, and map out exactly what to fix so your systems actually support growth.

If it’s been a while since you looked at yours, start with my tips here.

Need someone to wave a magic wand? Book a free call via the link in bio and we’ll get started.

I’ve been working with Punch Love for about 4 years now.
When I look back at everything we’ve worked on together, it’s actually quite a long list.

Not one huge project.

But lots of small improvements over time.

Things like:
• setting up Branded Web and the Branded App
• building Smart Lists to reach the right clients
• creating nurture sequences and automations
• launching challenges and retreats
• testing new intro offers
• setting up gift cards and video on demand access
• the occasional big schedule reshuffle

The kind of things that slowly make a studio easier to run and a better experience for clients.

I love this type of work because every studio is different, and the solutions are never exactly the same.

This is also exactly how a lot of studios use my 5-hour support packages — jumping in to solve things as they come up.

Studio owners — stop manually changing prices 👀

Momence now lets you set Early Bird pricing properly 🎉

✔️ One event
✔️ Different price tiers
✔️ Automatic cut-off
✔️ No admin panic

Early birds feel rewarded.
Late bookers pay full value.

Systems > stress.
Always.

When clients have structure and accountability, they show up

When they show up, they start to find a routine

When they find a routine that works, slotting exercise into their week feels easy 👌

February challenges help self-care stop feeling optional and possible to achieve

What drives you?
What lights you up?
How much time are you currently giving to these things?
What needs to shift?
What does that look like for next year?
🩷

If Spotify can have Wrapped… so can your studio. 😉
Time to pull your numbers, celebrate your legends, and share the fun! 🩷🥳

Grateful for clients who trust me with their systems, their strategy, and (let’s be honest) their sanity.

Helping studios lighten their load and have a clearer client process is my favourite thing.

And Jocelyn? She’s a dream to work with - the kind of founder who will sprint to the finish line for launch week, paintbrush in one hand, spreadsheets in the other, making sure Studio #3 opened looking like a moment.

From that blush-toned reception desk made from 100% Australian recycled plastic by ... to the Finnish sauna just installed, Rez is NEXT LEVEL. And I can’t wait to visit!

If you know Jocelyn, you know: she builds beautiful spaces and beautiful teams. A joy to support, always 🩷

It’s branded app refresh time.

Show your app and community some love this festive season 🥳🥳