Perth Building Shelter
Perth Building Shelter is an organization dedicated to the education and awareness of new homebuyers. Our vision is with early education we can change this.
We also assist homebuyers to resolve their building issues early with effective conflict resolution processors. Perth building shelter is an unbiased body to assist homeowners to make educated decisions before, during and after construction of their home. It is staffed with builders, engineers, building inspectors and a communication specialist. Our role is is to help people get certainty in a wor
๐ง๐ต๐ฒ #1 ๐๐ผ๐บ๐ฝ๐น๐ฎ๐ถ๐ป๐ ๐ช๐ฒ ๐๐ฒ๐ฎ๐ฟ: ๐๐ผ๐บ๐บ๐๐ป๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป ๐๐๐๐๐ฒ๐ ๐ฃ๏ธโฃโฃ
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When building a new home, itโs easy to forget that your relationship with your builder is a business relationship. Clear, professional communication is key to ensuring everything runs smoothly. However, we often see homeowners make the same mistakes that lead to confusion and delays. Here are the top mistakes we see people make in their communicationโand some tips and templates to help you avoid them:โฃโฃ
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๐๐ถ๐๐ฒ ๐๐ผ๐บ๐บ๐ผ๐ป ๐๐ผ๐บ๐บ๐๐ป๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป ๐ ๐ถ๐๐๐ฎ๐ธ๐ฒ๐ (๐๐ป๐ฑ ๐๐ผ๐ ๐๐ผ ๐๐๐ผ๐ถ๐ฑ ๐ง๐ต๐ฒ๐บ):โฃโฃ
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1. The biggest problem. Relying on Verbal Agreements: Too many important details are agreed upon verbally, leading to misunderstandings later.โฃโฃ
๐ง๐ถ๐ฝ: ๐๐น๐๐ฎ๐๐ ๐ฟ๐ฒ๐พ๐๐ฒ๐๐ ๐๐ฟ๐ถ๐๐๐ฒ๐ป ๐ฐ๐ผ๐ป๐ณ๐ถ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป ๐ผ๐ณ ๐ฎ๐ด๐ฟ๐ฒ๐ฒ๐บ๐ฒ๐ป๐๐.โฃโฃ
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๐ฎ๐บ๐ฝ๐น๐ฒ ๐ง๐ฒ๐บ๐ฝ๐น๐ฎ๐๐ฒ:โฃโฃ
Dear [Builder's Name],โฃโฃ
Could you please provide written confirmation of the current project status and next steps? Please confirm by [COB, insert date].โฃโฃ
Thank you,โฃโฃ
[Your Name]โฃโฃ
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2. Not Following Up After Conversations: Failing to follow up on phone calls or meetings often leads to forgotten details or confusion about what's been agreed upon.โฃโฃ
๐ง๐ถ๐ฝ: ๐ฆ๐ฒ๐ป๐ฑ ๐ณ๐ผ๐น๐น๐ผ๐-๐๐ฝ ๐ฒ๐บ๐ฎ๐ถ๐น๐ ๐ผ๐ฟ ๐๐ฒ๐
๐๐ ๐ฎ๐ณ๐๐ฒ๐ฟ ๐ฒ๐๐ฒ๐ฟ๐ ๐บ๐ฒ๐ฒ๐๐ถ๐ป๐ด.โฃโฃ
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๐ฎ๐บ๐ฝ๐น๐ฒ ๐ง๐ฒ๐บ๐ฝ๐น๐ฎ๐๐ฒ:โฃโฃ
Hi [Builder's Name],โฃโฃ
Following our conversation earlier today, I wanted to confirm that we agreed on [specific action or timeline]. Please confirm that this is correct.โฃโฃ
Best regards,โฃโฃ
[Your Name]โฃโฃ
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3, Failing to Set Expectations: Many homeowners donโt set clear expectations around response times, which can result in frustrating delays.โฃโฃ
๐ง๐ถ๐ฝ: ๐๐น๐๐ฎ๐๐ ๐ฎ๐๐ธ ๐ณ๐ผ๐ฟ ๐ฐ๐น๐ฒ๐ฎ๐ฟ ๐ฑ๐ฒ๐ฎ๐ฑ๐น๐ถ๐ป๐ฒ๐ ๐ฎ๐ป๐ฑ ๐๐ฝ๐ฑ๐ฎ๐๐ฒ๐.โฃโฃ
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๐ฎ๐บ๐ฝ๐น๐ฒ ๐ง๐ฒ๐บ๐ฝ๐น๐ฎ๐๐ฒ:โฃโฃ
Dear [Builder's Name],โฃโฃ
Could you please let me know when I can expect the next update regarding [specific issue]? Knowing this will help us stay aligned on next steps.โฃโฃ
Thank you,โฃโฃ
[Your Name]โฃโฃ
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4. Not Addressing Concerns Early: Some homeowners wait too long to address issues, allowing them to escalate.โฃโฃ
๐ง๐ถ๐ฝ: ๐๐ฒ ๐ฝ๐ฟ๐ผ๐ฎ๐ฐ๐๐ถ๐๐ฒ ๐ฎ๐ป๐ฑ ๐ฏ๐ฟ๐ถ๐ป๐ด ๐๐ฝ ๐ฐ๐ผ๐ป๐ฐ๐ฒ๐ฟ๐ป๐ ๐ฎ๐ ๐๐ผ๐ผ๐ป ๐ฎ๐ ๐๐ต๐ฒ๐ ๐ฎ๐ฟ๐ถ๐๐ฒ.โฃโฃ
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๐ฎ๐บ๐ฝ๐น๐ฒ ๐ง๐ฒ๐บ๐ฝ๐น๐ฎ๐๐ฒ:โฃโฃ
Hi [Builder's Name],โฃโฃ
I noticed [specific issue] seems unclear, and I want to address it before it becomes a problem. Could you please provide clarification by [insert date]?โฃโฃ
Best regards,โฃโฃ
[Your Name]โฃโฃ
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5. Disorganized Correspondence: Homeowners often donโt keep a proper record of their communication, making it difficult to refer back to key agreements.โฃโฃ
๐ง๐ถ๐ฝ: ๐๐ฒ๐ฒ๐ฝ ๐ฎ ๐ฑ๐ฒ๐ฑ๐ถ๐ฐ๐ฎ๐๐ฒ๐ฑ ๐ณ๐ผ๐น๐ฑ๐ฒ๐ฟ ๐ณ๐ผ๐ฟ ๐ฎ๐น๐น ๐ฒ๐บ๐ฎ๐ถ๐น๐, ๐ฐ๐ผ๐ป๐๐ฟ๐ฎ๐ฐ๐๐, ๐ฎ๐ป๐ฑ ๐๐ฝ๐ฑ๐ฎ๐๐ฒ๐.โฃโฃ
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By following these tips and using these templates, you can stay organized, avoid misunderstandings, and ensure your project stays on track. Remember, this is a business relationshipโclear, professional communication is key!
14/01/2024
Interesting. Imagine paying this much for a block of land.
https://www.instagram.com/reel/C02E_ncSwMS/?igsh=eXpzdTJlNWh6b2Vo
24/12/2023
To all our family, friends and clients. Wishing you all a safe and happy holiday season no matter how you spend it.
11/11/2023
11/10/2023
๐จ ๐๐ฎ๐ข๐ฅ๐๐ข๐ง๐ ๐๐๐ญ๐ญ๐๐ซ ๐๐จ๐ ๐๐ญ๐ก๐๐ซ๐จ
We all have ideas and visions of how we'd do things differently if we were in the builder's shoes. In an ideal world and in the spirit of collaboration and understanding, I would love to hear your constructive thoughts on this topic.
๐๐ซ๐จ๐ฆ๐ฉ๐ญ: "If I were a builder, one positive change I would make is ________."
Remember, our aim is to share feedback that's framed positively and has the potential to bring about positive change for the future.
10/10/2023
Navigating the home-building process can be a journey filled with excitement, anticipation, and, at times, a bit of anxiety. One of the most common hurdles homeowners face is a sudden lapse in communication from their builder. But what are the reasons behind this silence, and how can we re-establish those crucial lines of communication?โฃโฃ
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1. ๐๐ฆ๐๐ข๐ ๐ฎ๐ข๐ญ๐ฒ ๐๐ง๐ ๐๐๐๐ค ๐จ๐ ๐๐ฅ๐๐ซ๐ข๐ญ๐ฒ:โฃโฃ
Without the non-verbal cues present in face-to-face communication, written messages can sometimes be vague or open to multiple interpretations. The lack of tone or body language can make it challenging to discern the writer's true intent, leading to misunderstandings.โฃโฃ
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2. ๐๐ฏ๐๐ซ๐ฐ๐ก๐๐ฅ๐ฆ ๐๐ง๐ ๐๐ง๐๐จ๐ซ๐ฆ๐๐ญ๐ข๐จ๐ง ๐๐ฏ๐๐ซ๐ฅ๐จ๐๐:โฃโฃ
In our fast-paced digital age, individuals often receive vast amounts of written communication daily. This sheer volume can lead to essential details being overlooked or misinterpreted as recipients skim through content without fully digesting it.โฃโฃ
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3. ๐๐๐๐ค ๐จ๐ ๐๐ฆ๐ฆ๐๐๐ข๐๐ญ๐ ๐
๐๐๐๐๐๐๐ค:โฃโฃ
Unlike verbal communication where one can instantly ask for clarification or respond to queries, written communication doesn't always allow for real-time feedback. There may be delays in response, or the recipient might not ask follow-up questions, leading to incomplete understanding.โฃโฃ
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4. ๐๐ฎ๐ฅ๐ญ๐ฎ๐ซ๐๐ฅ ๐๐ง๐ ๐๐๐ง๐ ๐ฎ๐๐ ๐ ๐๐ข๐๐๐๐ซ๐๐ง๐๐๐ฌ:โฃโฃ
In a globalized world, written communication often crosses cultural boundaries. Differences in language, idioms, or cultural references can cause misinterpretations. Add in the builder and the homeowner also speak different languages and have different frames of reference around construction. What might be clear and direct in one culture could be considered rude or too vague in another.โฃโฃ
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๐จ๐ก ๐๐๐๐๐๐๐๐๐๐๐๐๐ ๐๐๐๐ ๐๐๐๐ ๐๐๐๐๐๐๐: ๐๐๐ ๐๐ ๐ ๐๐๐๐๐๐๐๐
๐๐ ๐๐๐๐๐! ๐ก๐จโฃโฃ
๐๐ ๐๐ฉ๐๐๐ข๐๐ข๐ ๐๐ง๐ ๐๐ฅ๐๐๐ซ:โฃโฃ
๐๐ฅ๐๐๐ซ ๐๐ฎ๐๐ฌ๐ญ๐ข๐จ๐ง๐ฌ: Rather than a general "What's the update?", ask precise questions. For instance, "Has the plumbing been completed in the master bathroom?" or "When is the kitchen cabinetry scheduled for installation?"โฃโฃ
๐๐ข๐ฌ๐ญ ๐๐จ๐ง๐๐๐ซ๐ง๐ฌ: Have numerous queries or issues? List them as bullet points, making it straightforward for the builder to address each.โฃโฃ
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๐๐ญ๐๐ฒ ๐๐๐ฅ๐ฆ ๐๐ง๐ ๐๐ซ๐จ๐๐๐ฌ๐ฌ๐ข๐จ๐ง๐๐ฅ:โฃโฃ
Avoiding confrontation is key. While frustration is natural, anโฃโฃ
aggressive approach can hinder progress. Maintaining aโฃโฃ
calm and professional demeanor can pave the way for more.โฃโฃ
fruitful interactions.โฃโฃ
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๐๐ฌ๐ ๐๐๐' ๐๐๐๐๐๐ญ๐ข๐ฏ๐๐ฅ๐ฒ:โฃโฃ
This tool can be a game-changer in enhancing clarity, especially when navigating intricate projects like home construction.โฃโฃ
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๐๐๐๐ค ๐๐ฑ๐ฉ๐๐ซ๐ญ๐ข๐ฌ๐ ๐๐ก๐๐ง ๐๐๐๐๐๐:โฃโฃ
If communication stalls or misunderstandings persist, don't hesitate to seek guidance from legal counsel or industry professionals.โฃโฃ
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Remember, the primary objective is a beautifully constructed home that aligns with your vision. Effective communication plays an integral role in realizing that dream. Let's keep those lines open and work towards a fantastic outcome! โจ๐๐ช
03/09/2023
Wishing all our dads a wonderful day.
23/06/2023
Lately, numerous new homeowners have been receiving correspondence concerning recent legislation changes and temporary fencing. We would like to express our gratitude to one of our clients who shared her response from DMIRS (Department of Mines, Industry Regulation and Safety) regarding this matter.
The use of temporary site security fencing is not prescribed in regulation 298 of the WHS Regulations 2022. If a risk assessment identifies that security fencing is required in order to comply with the regulation by both securing the workplace from unauthorised access and isolating the risk to health and safety arising from unauthorised access; then a risk assessment should be conducted as to whether fencing can be removed.
For the internal area of a dwelling at lockup stage, fencing is not required. However, if the risk assessment determines that the remaining area of the site is still a workplace and contains scaffolding, excavations, stored chemicals, plant and equipment, a pool, etc. then regulation 298 applies.
Please see the link provided for the site security checklist, and information sheet, available on WorkSafeโs website: https://www.commerce.wa.gov.au/publications/construction-site-security
25/04/2023
Freedom isnt free. Let us remember the men and women who fought and died for us.
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Perth, WA
6026
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| Wednesday | 9am - 4pm |
| Thursday | 9am - 4pm |