Metanoia Rays

At Metanoia Rays, doing the RIGHT thing is not always easy, but it is always necessary 💛

Our Code Word, RIGHT, reminds us to approach difficult moments with Respect, clear Information, alignment to Goals, protection of Human rights, and honest Transparency.
Because even when the answer is no Participants deserve dignity, clarity, and fairness

This week’s focus:
Let RIGHT guide every tough conversation and decision.



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At Metanoia Rays, we are revisiting our Code Word: CARE.

Not just a reminder but a standard for how we show up every day.

C – Connect: Be present
A – Ask: Understand what matters today
R – Respond: Support based on goals
E – Evaluate: Did it truly make a difference?

CARE is not about completing tasks.

It is about meaningful support, guided by the participant’s goals and choices.
Your challenge this week:
In every interaction, ask yourself 'Did I really CARE, or did I just complete a task?'



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“What my role feels like…” and Deepa absolutely nailed it.

From roster changes and service agreements to transport, incidents, and that “just one quick thing”… Service Coordination is a constant juggle of people, priorities, and problem solving.

Not just a coordinator. A planner, a listener, a connector, and the steady support behind every participant journey.

And yes… the coffee never stands a chance


. .

We are hiring experienced support workers:
High Physical Support | In-Home & Community | Brisbane South - Morningside

This role involves supporting a participant with high physical support needs in a structured, family-led environment. If you are confident with personal care, manual handling, and complex support routines, this is an opportunity to build a consistent and meaningful support relationship.

✔ Ongoing hours
✔ In-home and community-based support
✔ Work within a stable and supported environment

If you’re reliable, capable, and committed to delivering high-quality support, we’d like to hear from you.

Apply now via our website.

Support Worker Brisbane South Support workers enable the independence of individuals in our community. Complete an application for support worker role on our website.

Everything you need to know, all in one place 💙.

Check out our website today.

www.metanoiarays.com

Ever wondered what being a Service Coordinator really feels like?

This AI generated image of Shankar from our Darwin office aka 'air traffic control tower' sums it up best. Balancing participants, rosters, incidents, compliance, funding, documentation, and everything in between… all at once.

Behind every smooth service is a Coordinator working hard to keep it all in the air.

We see you, we appreciate you💙.



Image Description: An AI produced meme of a male service coordinator as an air traffic controller in the control tower holding up multiple spinning plates labeled with tasks such as 'participants', 'documentation', 'incidents' etc.