CareWindow

New feature: regular phone calls are here! 📞

CareWindow has always made video calling simple. Now, by popular request, it can perform regular voice calls too!

With CareWindow Complete, you can now:

✅ Receive calls from any mobile or landline phone number
✅ Make outgoing voice calls directly from their CareWindow
✅ See contacts with clear names and profile photos
✅ Use a simple dial pad for unsaved numbers
✅ Block unwanted callers or create a trusted "safe list"
✅ Stay connected even when video isn't needed

Perfect for quick check-ins, chatting with friends who prefer traditional phone calls, and helping older adults communicate safely and independently.

As always, it's been designed to be clear, simple, and easy to use 💙

Learn more:
https://www.carewindow.com.au/order/p/carewindow-plus-6-month-mobile-data-bundle

CareWindow is out and about across Australia this week 📍

Our team is excited to be attending three fantastic industry events focused on innovation, ageing, accessibility, and digital health.

If you’re attending too, come say hello 👋

💻 Digital Health Festival - Melbourne | 20-21 May

John and Fiona will be there exploring the latest in digital health, connected care, and healthcare innovation. They will have CareWindow and Konnekt devices on hand to showcase the latest features.

🌿 Positive Ageing Summit - Adelaide | 20-21 May

Zac will be attending as a speaker, sharing insights on how simple, human-centred technology like CareWindow can reduce isolation, support carers, and help older Australians age with dignity, connection, and choice.

♿ ATSA - Brisbane | 20-21 May

Mal will be at ATSA Brisbane, connecting with the assistive technology and independent living community and showcasing how CareWindow supports accessible communication.

We’d love to connect if you’re attending any of these events.

Come say Hi and learn more about how CareWindow is helping families and care providers stay connected 💙

We’re heading to ATSA Sydney 13-14 May!📍

CareWindow will be attending the ATSA Independent Living Expo Sydney, one of Australia’s leading events for assistive technology, rehabilitation and independent living solutions.

Come visit us to see how CareWindow is helping older Australians and people with disability stay connected through simple, accessible communication technology.

We’re also excited that Jessie from Everyoung AI will be joining us at our booth to demonstrate their innovative AI-powered technology and how it complements the future of connected care and wellbeing.

If you’re attending ATSA Sydney, come say hello - we’d love to meet you! 💙

Learn more about the event: https://expo.atsa.org.au/sydney-expo/

We’re proud to be a sponsor of the Innovation Transforming Aged Care (ITAC) Conference 2026 hosted by Ageing Australia!

On the 6-7 May at the Royal International Convention Centre in Brisbane, we're excited to connect with providers, leaders and innovators from across the aged care sector.

Come and find us at booth 43!

You'll also get to meet our friends from Talius and The SeniorsChannel at the booth.

Registration is open - we'd love to see you there: https://conference.ageingaustralia.asn.au/2026-itac-conference/registration/

Getting started with CareWindow Plus is now easier than ever 💙

With our new lease options, you can access CareWindow Plus with a simple monthly fee - just like a phone plan.

Choose the plan that suits you:

📅 Rent-to-own over 24 months
📅 Rent-to-own over 12 months
🔄 Flexible month-to-month lease

What you get:

✅ CareWindow Plus included while lease is active (no additional $29/month)
✅ Ongoing updates and support
✅ Simple, all-in-one service

No upfront investment.

No complicated setup.

Just a simple way to stay connected.

Whether for families or aged care providers, leasing makes it easier to bring connection, support and peace of mind into everyday life.

👉 Learn more about lease options today: https://www.carewindow.com.au/lease-plans

Sometimes it’s the small moments that mean the most 💙

With CareWindow Plus, you can now send video postcards and voice messages directly to your loved one’s device - so even when you can’t call, you can still share a smile, a hello, or a moment from your day 🤗

✅ Perfect for

• A quick “thinking of you”
• Birthday wishes and family updates
• Messages from grandchildren
• A warm hello when schedules don’t line up

There’s no pressure to answer - your loved one can enjoy messages anytime, in their own space.

✅ Why families love it

Stay connected more naturally, share everyday moments more often, and help your loved one feel included - no matter the distance or busy schedules.

✅ Included in CareWindow Plus

• Lower upfront cost
• Simple $29/month pricing
• Ongoing features, updates, and support

👉 Get CareWindow Plus today: https://www.carewindow.com.au/order/p/carewindow-plus-6-month-bundle

With the CareWindow Web Portal, you can connect and support your loved one from any device, anytime. 💻

The CareWindow Web Portal adds a new way to interact, with even more features than our Apple and Android family mobile app.

📞 Call directly from your browser
No downloads - just click and connect from work, home, or on the go.

📅 Schedule calls in advance
Create a routine your loved one can rely on and avoid missed connections.

💬 Send messages anytime
Share quick updates, reminders, or simple “thinking of you” messages throughout the day.

💙 Built for real, everyday connection
Whether near or far, stay present in your loved one’s life with more consistency and peace of mind.

✨ Included in CareWindow Plus
One simple service fee with everything included, only $29 per month.

👉 Get CareWindow Plus today: https://www.carewindow.com.au/order/p/carewindow-plus-6-month-bundle

CareWindow Plus is now available - with our simple new pricing 💙

By popular demand, we’ve released CareWindow Plus earlier than planned - bringing powerful new features to families in one simple, all-inclusive model.

😊 And no, this is NOT an April Fools day joke. CareWIndow is making more than 10 of our most requested new features available to families, all for just $29/month!

Simple pricing
✅ Device: $599 (now $499 with our Easter offer)
✅ $29/month for all features, updates, and support
✅ Everything included from day one

Get started with one of our easy bundles:
📦 6 month bundle: $773
📦 12 month bundle: $947

🐰 Easter Special:
Get $100 off the device (now $499)
Use code RGJAQN at checkout
Valid April 1-9

🧑‍💻 Already have a CareWindow?
No changes - your current features stay as they are. Upgrading to CareWindow Plus is optional for customers who already have a CareWindow device or quote dated prior to April 2nd.

The original CareWindow ($699) will come off sale from April 2nd 2026, replaced by CareWindow Plus ($599 + $29/month).

💸 Funding support available
CareWindow Plus is funded through Support at Home (SaH) or NDIS. Our team can help guide you through the process.

We’ve made this change to keep things simple, transparent, and fully supported - so families can focus on what matters most: staying connected.

👉 Learn more or get started: https://www.carewindow.com.au/carewindow-plus-learnmore

More than just video calls - announcing the launch of CareWindow Plus 💙

CareWindow has evolved into something bigger - offering increased connection, support, and peace of mind for families and older adults.

With CareWindow Plus, our new features work together to keep life simple and connected:

✨ Send photos, video messages, and texts anytime
📞 Make calls directly from your browser
📅 Schedule calls in advance
💬 Daily check-ins for peace of mind
📖 Visitor guestbook for those living alone
🤝 Personalised support and adaptation

Plus, enjoy:
☁️ Unlimited photo storage
🎥 Video postcards and voice messages
🖥️ A web admin portal to manage everything remotely
🌅 Regular joyful content: sunrises, pets, nature, and more

CareWindow Plus is designed to adapt over time - supporting changes in cognition, dexterity, hearing, and vision, so it keeps working as needs evolve, and with our new support concierge service, we make these updates easy for you.

CareWindow Plus is a fully supported service, no longer just a device:
✔️ Lower upfront cost ($599 instead of $699)
✔️ $29/month for ongoing features and support
✔️ Everything included

Existing customers who already own CareWindow, our first supporters, continue to receive our core features for free, including:
📺 Video calling
📌 Reminders
⏱️ Clock display
👪 Family calling app

Existing customers can choose to upgrade anytime, and new customers can now buy one of our CareWindow Plus bundles!

👉 Learn more: https://carewindow.com.au/carewindow-plus-learnmore

Something special is coming this Easter… 👀🐣

We've been working on a big update to CareWindow - shaped by what families have been asking for.

✅ More ways to stay connected.
✅ More support, built in.
✅ Still just as simple to use.

Stay tuned… it's almost here!