First Capital Bank Zimbabwe

First Capital Bank Zimbabwe

Comments

Good morning

As a client at the bulawayo branch am sorry to say the service offered is very bad. Just today spent 3 hours in the heat just get though enquiries to unblock my account for what ever reason I do not understand. To my understanding this is the new normal since it has been the same poor service since Monday. To make matters,the security personal trying to control the winding lines are very rough. The personal who work inside the bank are not offering any polite response to address the plight of frustrated clients. It would have been better if there were other branches where one can seek help, but unfortunately the whole of bulawayo has one branch where all clients are going to crowd in order to a simple enquiry.Should one consider this a sign that the bank now failing?
Nhai first capital sei muchinonoka kupavanhu bonus yavo mega mega here
Why should people keep on waiting for the so called loans for 2months ,face value of the agreed amount now useless.....
First Capital Bank Zimbabwe (FCB) is leveraging its robust innovative technologies to deliver quality service to its clients- highlights FCB Commercial Director Mutemwa Ushewokunze in an exclusive with Equity Axis
How do i open serving acc,with capital bank on line/mobile?
I tried to log on my first capital App for the first time so , because I didn't know which pin between card pin or mobile banking pin .I did that for 3 times and it blocked can you please assist.
Can we have a Whatsapp platform that is not Lisa. Lisa doesnt understand me and what l get from Lisa is not what l want. Whatsapp is very convenient if we have a 24/7 human being assisting in other areas. I hate coming to the bank
Attention please!
Hello am looking for an attachment at your company...
Did applied mathematics with economics at Uz...
Can you please send your email if possible...
First Capital Bank Online support is on another level - true definition of 24/7 Support. Through your Messenger Service you are providing great, timeous Customer Support. Much appreciated and Keep up the great work👏👏👏👏👏
#WatchLive
🔴Banks and Banking Survey 2021
➡Brought to you by First Capital Bank Zimbabwe & The Zimbabwe Independent
Hie it's been over a month I hav not got my OTP apa I hav been going into ur branch and calling ur customer care with my own money but getting empty promices I think it's best I close ur account

First Capital Bank Zimbabwe welcomes you to our official page! We’re here to serve you. First Capital Bank is one of the leading banks in Zimbabwe and has operated in the country since 1912 and is listed on the Zimbabwe Stock Exchange.

The bank’s head office is in Harare, the capital city of Zimbabwe.

Operating as usual

06/12/2021

Money Mindset Monday
Focusing your life solely on making a buck shows a poverty of ambition. It asks too little of yourself. And it will leave you unfulfilled.- BARACK OBAMA

Money Mindset Monday
Focusing your life solely on making a buck shows a poverty of ambition. It asks too little of yourself. And it will leave you unfulfilled.- BARACK OBAMA

05/12/2021

Important Customer Notice
Contact Centre Limited Services

Important Customer Notice
Contact Centre Limited Services

02/12/2021

Wear a Red Ribbon for World AIDS Day
Did you know that having an undetectable viral load when you are taking HIV treatment also stops HIV transmission? It's known as U=U. Undetectable = Untransmittable. Raise awareness and promote the knowledge that undetectable = untransmittable.Go one step further and hand out red ribbons to friends, neighbors, co-workers and family members to help them gather courage to find out their status.

Wear a Red Ribbon for World AIDS Day
Did you know that having an undetectable viral load when you are taking HIV treatment also stops HIV transmission? It's known as U=U. Undetectable = Untransmittable. Raise awareness and promote the knowledge that undetectable = untransmittable.Go one step further and hand out red ribbons to friends, neighbors, co-workers and family members to help them gather courage to find out their status.

30/11/2021

Movember Webinar: Breaking the stigma of Mental Health

Movember Webinar: Breaking the stigma of Mental Health

29/11/2021

Looking at mental health through a male lens, focusing on prevention, early intervention, and health promotion.

Join us for this important conversation on Men's #MentalHealth live on our Facebook and Twitter pages tomorrow evening from 6:30-7.30 PM #Movember #MoveForMovember #NoShaveNovember

Looking at mental health through a male lens, focusing on prevention, early intervention, and health promotion.

Join us for this important conversation on Men's #MentalHealth live on our Facebook and Twitter pages tomorrow evening from 6:30-7.30 PM #Movember #MoveForMovember #NoShaveNovember

29/11/2021

MONEY MINDSET MONDAY

“It’s simple arithmetic: Your income can grow only to the extent that you do.” -T. Harv Eke

MONEY MINDSET MONDAY

“It’s simple arithmetic: Your income can grow only to the extent that you do.” -T. Harv Eke

26/11/2021

First Capital Bank Commercial Director Mutemwa Ushewokunze in an exclusive interview with Equity Axis

First Capital Bank Zimbabwe (FCB) is leveraging its robust innovative technologies to deliver quality service to its customers- highlights Firsct Capital Bank Commercial Director Mutemwa Ushewokunze MBA in an exclusive interview with Equity Axis #banks #banking #bankinginnovation #bankingtech #fintech

24/11/2021

WELNESS WEDNESDAY
MOVE is a challenge to get active during November for Men’s Health awareness. Take action for men's health, starting with your own. We all know exercise is good for your health and you could stand to do a little more.

We have a 30 day challenge to run or walk for 60 kilometres over the month. That’s 60 kilometres for the 60 men we lose each hour, every hour, to su***de. Post your progress on the page we have a small reward for the most consistent. #Movember

WELNESS WEDNESDAY
MOVE is a challenge to get active during November for Men’s Health awareness. Take action for men's health, starting with your own. We all know exercise is good for your health and you could stand to do a little more.

We have a 30 day challenge to run or walk for 60 kilometres over the month. That’s 60 kilometres for the 60 men we lose each hour, every hour, to su***de. Post your progress on the page we have a small reward for the most consistent. #Movember

22/11/2021

MONEY MINDSET MONDAY

“Wealth is largely the result of habit.” -John Jacob Astor

MONEY MINDSET MONDAY

“Wealth is largely the result of habit.” -John Jacob Astor

19/11/2021

INTERNATIONAL MEN’S DAY

Every year on the 19th of November this special day is observed. International Men's Day focuses on men's and boy's health, improving gender relations, promoting gender equality, and highlighting positive male role models.

Tag all the males that you know are positive role models

INTERNATIONAL MEN’S DAY

Every year on the 19th of November this special day is observed. International Men's Day focuses on men's and boy's health, improving gender relations, promoting gender equality, and highlighting positive male role models.

Tag all the males that you know are positive role models

17/11/2021

Money Mindset Monday

Early to bed and early to rise makes a man healthy, wealthy, and wise.- Benjamin Franklin

Money Mindset Monday

Early to bed and early to rise makes a man healthy, wealthy, and wise.- Benjamin Franklin

17/11/2021

Wellness Wednesday

KEEP YOUR MIND AND BODY HEALTHY

One key way to beat mild mental health problems is to keep active. Exercise can improve mental wellbeing, improve your mood, and reduce stress levels. Recent research also indicates that being overweight may increase the risk of advanced or aggressive cancer, so regular exercise could help lower your risk.

So, get moving this Movember to improve both physical and mental health!

Wellness Wednesday

KEEP YOUR MIND AND BODY HEALTHY

One key way to beat mild mental health problems is to keep active. Exercise can improve mental wellbeing, improve your mood, and reduce stress levels. Recent research also indicates that being overweight may increase the risk of advanced or aggressive cancer, so regular exercise could help lower your risk.

So, get moving this Movember to improve both physical and mental health!

13/11/2021

Important Notice
Planned System Works

Important Notice
Planned System Works

12/11/2021

FUN FACT FRIDAY
Star Wars, Pokémon and Frozen coins are legal tender on the island of Niue. The Polynesian island of Niue partners with the New Zealand Mint to produce the world's craziest legal tender coins, which commemorate everything from Stars Wars and Pokémon, to Disney's Frozen.

FUN FACT FRIDAY
Star Wars, Pokémon and Frozen coins are legal tender on the island of Niue. The Polynesian island of Niue partners with the New Zealand Mint to produce the world's craziest legal tender coins, which commemorate everything from Stars Wars and Pokémon, to Disney's Frozen.

10/11/2021

WELLNESS WEDNESDAY

NOVEMBER MEN’S HEALTH AWARENESS #MOVEMBER #MOVEFORNOVEMBER

Brothers who are participating in the Movember moustache challenge please post a selfie below so we can track your progress.

Who is with us in the 60km Move For Movember Challenge? That means you attempt to run/walk 60km during this month in tribute to the 60 men we lose to su***de every hour across the world. Remember to post your screenshot here when done.

WELLNESS WEDNESDAY

NOVEMBER MEN’S HEALTH AWARENESS #MOVEMBER #MOVEFORNOVEMBER

Brothers who are participating in the Movember moustache challenge please post a selfie below so we can track your progress.

Who is with us in the 60km Move For Movember Challenge? That means you attempt to run/walk 60km during this month in tribute to the 60 men we lose to su***de every hour across the world. Remember to post your screenshot here when done.

09/11/2021

#CybersecurityTips

08/11/2021

Money Mindset Monday

“You don't have to be like most people around you, because most people never become truly rich and wealthy.” -Manoj

Money Mindset Monday

“You don't have to be like most people around you, because most people never become truly rich and wealthy.” -Manoj

05/11/2021

Important Notice
Planned System Works

Important Notice
Planned System Works

05/11/2021

FUN FACT FRIDAY
The new Australian $5 bill can be used to play your vinyl collection. In fact, any crisp new polymer note can be used to play a vinyl record. For instance, Melbourne record store Northside Records recently uploaded a video demonstrating the trick with the new Australian $5 bill.

FUN FACT FRIDAY
The new Australian $5 bill can be used to play your vinyl collection. In fact, any crisp new polymer note can be used to play a vinyl record. For instance, Melbourne record store Northside Records recently uploaded a video demonstrating the trick with the new Australian $5 bill.

03/11/2021

WELLNESS WEDNESDAY- MOVE FOR MOVEMBER FITNESS CHALLENGE

Run or walk 60km over this month. That’s 60km for in tribute to the 60 men we lose to su***de every hour across the world. Remember to post your screenshot here when done.

There will be giveaways for those who complete 60km by the 30th of #Movember

Get your friends, family, school or workplace involved to MOVE as a team, or challenge them to match your MOVEs. Tag all the men in your circle and lets move! Ladies lets support the men and join the challenge!

WELLNESS WEDNESDAY- MOVE FOR MOVEMBER FITNESS CHALLENGE

Run or walk 60km over this month. That’s 60km for in tribute to the 60 men we lose to su***de every hour across the world. Remember to post your screenshot here when done.

There will be giveaways for those who complete 60km by the 30th of #Movember

Get your friends, family, school or workplace involved to MOVE as a team, or challenge them to match your MOVEs. Tag all the men in your circle and lets move! Ladies lets support the men and join the challenge!

02/11/2021

Hands down!!!! We have some of the best fans. We always look forward to your feedback. This month's small tokens of appreciation will go to the following people: Jinnie Gombarago Tivirayi Rodney Chiseve Eddy Jnr Tryphine Ndlovu, Onisimo Shara Siniko Chiremba

Hands down!!!! We have some of the best fans. We always look forward to your feedback. This month's small tokens of appreciation will go to the following people: Jinnie Gombarago Tivirayi Rodney Chiseve Eddy Jnr Tryphine Ndlovu, Onisimo Shara Siniko Chiremba

01/11/2021

MOVEMBER MEN’S HEALTH AWARENESS MONTH

Welcome to #NoShaveNovember, a month-long journey during which the men forgo shaving and grooming in order to evoke conversation and raise cancer and mental health awareness. The goal of No-Shave November is to grow awareness by embracing our hair, which many cancer patients lose #Movember

MOVEMBER MEN’S HEALTH AWARENESS MONTH

Welcome to #NoShaveNovember, a month-long journey during which the men forgo shaving and grooming in order to evoke conversation and raise cancer and mental health awareness. The goal of No-Shave November is to grow awareness by embracing our hair, which many cancer patients lose #Movember

27/10/2021

Wellness Wednesday
“A significant number of lives lost to breast cancer are
attributed to procrastination in health care leading to lack of detection.
Ladies take charge of your health , this is about you!!
Go Get Tested ! Your health is your responsibility.

Wellness Wednesday
“A significant number of lives lost to breast cancer are
attributed to procrastination in health care leading to lack of detection.
Ladies take charge of your health , this is about you!!
Go Get Tested ! Your health is your responsibility.

First Capital Bank Customer Services Month 26/10/2021

First Capital Bank Customer Services Month

We believe in the team dynamic within our organisation, this is why our service output is a result of collaborative efforts across our business. In your opinion which service centre is the best? Click on this link to vote for the best service centre https://forms.gle/8uoxXjb2WeYTKeUP6

First Capital Bank Customer Services Month We would love to hear your thoughts or feedback on the best service team!

25/10/2021

Money Mindset Monday

Rich people choose to get paid based on results. Poor people choose to get paid based on time.- T.Harv Eker

Money Mindset Monday

Rich people choose to get paid based on results. Poor people choose to get paid based on time.- T.Harv Eker

23/10/2021

Important Customer Notice
Planned System Works

Important Customer Notice
Planned System Works

22/10/2021

Fun Fact Friday
#DidYouKnow It takes 12-15 years of training to become a money engraver.

Fun Fact Friday
#DidYouKnow It takes 12-15 years of training to become a money engraver.

21/10/2021

Banks and Banking Survey 2021

Banks and Banking Survey 2021

Brought to you by First Capital Bank and Zimbabwe Independent

20/10/2021

Wellness Wednesday

Moms to be #DidYouKnow you can reduce your breast cancer risk by breastfeeding. In a study by the Collaborative Group on Hormonal Factors in Breast Cancer, researchers found that for every 12 months a woman breastfed, her risk of breast cancer decreased by 4.3%. The study compared mothers who breastfed to those who didn't.

Wellness Wednesday

Moms to be #DidYouKnow you can reduce your breast cancer risk by breastfeeding. In a study by the Collaborative Group on Hormonal Factors in Breast Cancer, researchers found that for every 12 months a woman breastfed, her risk of breast cancer decreased by 4.3%. The study compared mothers who breastfed to those who didn't.

19/10/2021

Banks and Banking Survey

Save the date!

19/10/2021

#ItsAllAboutYou
Today our Consumer Banking Director, Angela Kamhiriri was leading from the frontlines and taking calls at our Contact Centre.

Thank you for the calls, feedback and interactions. We are here for you.#BeliefComesFirst

#ItsAllAboutYou
Today our Consumer Banking Director, Angela Kamhiriri was leading from the frontlines and taking calls at our Contact Centre.

Thank you for the calls, feedback and interactions. We are here for you.#BeliefComesFirst

19/10/2021

We believe in the team dynamic within our organisation,this is why our service output is a result of collaborative efforts across our business. In your opinion which service centre is the best?
A. Bindura Branch B. Cripps Branch C. Gweru Branch D.Highlands Branch E. Kwekwe Branch
F. Mutare Branch G. Operations Risk H. Retail Credit Risk I. JMN Nkomo Branch

We believe in the team dynamic within our organisation,this is why our service output is a result of collaborative efforts across our business. In your opinion which service centre is the best?
A. Bindura Branch B. Cripps Branch C. Gweru Branch D.Highlands Branch E. Kwekwe Branch
F. Mutare Branch G. Operations Risk H. Retail Credit Risk I. JMN Nkomo Branch

Photos from First Capital Bank Zimbabwe's post 18/10/2021

#ItsAllAboutYou
Our Senior Leadership is still on call just for you at our Contact Centre.

Join
Lovemore Mangenda, Chief Operating Officer Hilary Kubvoruno, Head of Risk
Farai Chirozva, Head Of Audit during today's lunch hour.

We are here for you. #BeliefComesFirst

18/10/2021

#ItsAllAboutYou
We are here for you. Today our Contact Centre is being manned by our Senior Management team.

Shingai Shora, our Head of Credit below is enjoying customer interactions. Thank you for banking with us. We are a call away.#BeliefComesFirst

#ItsAllAboutYou
We are here for you. Today our Contact Centre is being manned by our Senior Management team.

Shingai Shora, our Head of Credit below is enjoying customer interactions. Thank you for banking with us. We are a call away.#BeliefComesFirst

18/10/2021

#It'sAllAboutYou
Our head of Treasury and Markets, Elimon Taundi is at our Contact Centre today to hear from you. Do give us a call, our Senior Leadership is here for you.

#It'sAllAboutYou
Our head of Treasury and Markets, Elimon Taundi is at our Contact Centre today to hear from you. Do give us a call, our Senior Leadership is here for you.

Videos (show all)

Movember Webinar: Breaking the stigma of Mental Health
First Capital Bank Commercial Director Mutemwa Ushewokunze  in an exclusive interview with Equity Axis
Banks and Banking Survey
The Agribusiness Value Chain in Zimbabwe
High Frequency Fridays with First Capital - Our Guest Tariro neGitare
Mobile Banking Tips
#SupportingTheBusiness
Who Is on Your Team
Father's Day
Here's To The Heroes We Can Bank On!

Products

Personal Banking
Insurance
Commercial Banking
Treasury

Telephone

Address


Barclay House PO Box 1279 Corner First St & Jason Moyo Ave
Harare

Opening Hours

Monday 08:00 - 15:00
Tuesday 08:00 - 15:00
Wednesday 08:00 - 15:00
Thursday 08:00 - 15:00
Friday 08:00 - 15:00
Saturday 08:00 - 12:00
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