Complete Automation Consumer Solutions

Complete Automation Consumer Solutions

Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Complete Automation Consumer Solutions, Computer repair service, 2nd and Robson Manyika Merchant house, Harare.

[12/14/15]   How the tracking happens

So how does it work? "What happens is say your laptop is covered by us and gets stolen or lost. You report it stolen Via the internet portal or helpline." Local law enforcement is involved straight away. "We can't do anything at all until there's a police investigation in place
In terms of the software involved, the laptop has a tracking agent hich changes its state. "It calls back to us and says 'am I OK?' and we say 'no you're stolen, call back in 15 minutes'.

"It starts to call back across any internet connection, could be GSM, could be Wi-Fi. It's all covert, you can't see this kind of chatter. Then we actually force a couple of other tools onto the device - our forensic tools basically - so we start collecting much more information from the machine than we did in its normal state.
Undetectable software

We were intrigued how the software avoids detection. "The software bodyguard sits in the firmware, so you could take out the hard drive or format it or do what you like – as soon as the laptop is switched on again the firmware agent will check with the software agent, see it's been compromised and install a new version; the persistence level is very high."

So what happens next? "The case is assigned to an investigator and there's a personal contact then between the aggrieved individual and the investigator. On the technical side, as soon as the extra software is installed, it starts to send back screen captures, key captures, file retrieval, Wi-Fi triangulation or GPS points."

The investigators are key at this stage. "All the bits of information are worth nothing if you can't compile them correctly to supply them to law enforcement."

People are pinpointed through what they do with the system. "Facebook is a big help," says Skinner. "Obviously people order things online, eBay is a big one. All these [are] pockets of information we can pull together and validate using investigative tools that a police officer would use every day and looking at photos and triangulation ma

[12/14/15]   Your Built-In Plan against Device Theft.
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Get back what's yours Using Absolutes LoJack's theft recovery software for laptops, smartphones and tablets can withstand a factory reset, installation of a new OS, even a complete hard drive replacement. In every instance, the software rebuilds itself and provides a constant link between owner and machine. Couple that with the highly skilled Investigations team and you've got the best chance at getting back your stolen smartphone, laptop or tablet.
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Lojack is built into the BIOS or firmware of a device during the manufacturing process.
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