Customer Experience Association of Zimbabwe -CXAZ
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CXAZ Brief profile At CXAZ, we firmly believe that collaboration and knowledge exchange are essential for sustainable industry development.
CXAZ (Customer Experience Association of Zimbabwe) is a premier organization that specializes in training, research, CX and contact center auditing, as well as CX and contact center consulting. With a wide range of services catering to both individual and corporate members, CXAZ aims to establish itself as the leading and most reputable industry body in Zimbabwe, dedicated to enhancing customer ex
11/07/2025
We're just 6 days away! Registration closes on Monday❗️
Join us at the Customer Experience Conference for Local Authorities & The Public Sector!
🗓️Date: 17-19 July
📍Location: Kadoma Conference Centre
Theme: Innovating Public Service Delivery using Customer Experience Principles
Hon. Prof. Paul Mavima
Hon. Tatenda Mavetera
Mayor Jacob Mafume
Norma Ndove - Nyawungwa
Edah Kahembe
Dr. Nicholas Nyasha Matsika
Christopher Mugaga
And we've just added our very own Executive Secretary, Dr. Rinos Mautsa, to the list of speakers!
Contact us: 0785767310 | [email protected]
Don't miss out on this opportunity to innovate and improve public service delivery!
10/07/2025
7 Days to Go! Registration closes on Monday❗️
Join us at the Customer Experience Conference for Local Authorities & The Public Sector!
🗓️Date: 17-19 July
📍Location: Kadoma Conference Centre
Theme: Innovating Public Service Delivery using Customer Experience Principles
Hon Prof. Paul Mavima
Hon Tatenda Mavetera
Mayor Jacob Mafume
Dr. Rinos Mautsa
Norma Ndove-Nyawungwa
Edah Kahembe
Dr. Nicholas Nyasha Matsika Matsika
Christopher Mugaga
Contact us: 0785767310 | [email protected]
Don't miss out on this opportunity to innovate and improve public service delivery!
10/07/2025
Exciting Opportunity for a Sales Intern or Graduate Trainee. If you're passionate about sales and eager to grow, this internship might be just what you need!
NB: *Must be a CXAZ Member
09/07/2025
Meet , our CX Personality of the Week! As Quality Assurance Manager at FBC Holdings, Mary is dedicated to delivering exceptional customer experiences. Let's celebrate her outstanding work and commitment to excellence! 🎉
08/07/2025
Speaker Spotlight: Ilana Steyn.
Join us at the 2025 Annual African Customer Experience Conference and Awards happening 26–27 June at Phakalane Golf Estate Hotel & Convention Centre, Gaborone, Botswana!
Ilana Steyn , seasoned business coach and Managing Director of Company Partners, will be speaking on:
“Defining Excellence: Best Practices in Customer Experience Across African Markets – Establishing Industry Benchmarks and Proven Strategies for CX Success.”
With over 20 years of entrepreneurial experience and a passion for customer-centric transformation, Ilana brings valuable insight into scaling sustainable businesses through strategic growth and service excellence. 🌍✨
📍 Proudly brought to you by the Chartered Institute of Customer Management ( CICM) with Customer Experience Association of Zimbabwe (CXAZ) and BA ISAGO University.
08/07/2025
In 9 days, we'll be hosting the Customer Experience Conference for Local Authorities and the Public Sector proudly sponsored by Riana Group, Croco Motors, Picco Construction, and AFC Holdings! Join us at the Kadoma Conference Centre from July 17-19 to innovate public service delivery and celebrate excellence in customer experience.
08/07/2025
The countdown has begun!
🌍 We’re drawing closer to Africa’s Biggest CX Gathering❗️
🌍 Get ready for the Annual African Customer Experience Conference & Awards 2025 🎉
A powerful two-day experience dedicated to championing service excellence and CX leadership across the continent!
🗓 Dates: 28–29 August 2025
📍 Venue: Phakalane Golf Estate Hotel & Convention Centre, Gaborone, Botswana 🇧🇼
Join top CX professionals, innovators, and brands as we explore the future of customer experience in Africa and celebrate the heroes who are raising the bar! 🏆
07/07/2025
Every challenge is an opportunity to wow a customer. The sky’s the limit!
04/07/2025
Customer Service Week 2025 is Here!
We're officially unpacking the theme for this year’s celebration:
🎯 Mission: Possible
🗓️ 06 – 10 October 2025
Join CXAZ as we embark on a journey to recognise service excellence and empower teams to deliver unforgettable customer experiences across Zimbabwe.
Are you ready for the mission?
04/07/2025
🎓 Customer Experience Masterclass Incoming!
Join us on 25 July for an intensive, high-impact CX Masterclass.
📍 Venue: Cresta Churchill
🕘 Time: 09:00hrs – 16:30hrs
💡 Expect practical strategies, real-world insights, and the tools you need to transform your customer journey.
Spaces are limited—don’t miss out!
📞 Contact us to register:
+263 77 605 4051
📧 [email protected]
🌐 www.cxaz.org
03/07/2025
Happy birthday to our amazing CXAZ Board Member, Sibonginkosi Phiri! Wishing you a day filled with joy, love, and celebration. Here's to another year of making customer experience magic happen!
03/07/2025
This July, join us at the Customer Experience Conference for Local Authorities & The Public Sector!
🗓️Date: 17-19 July
📍Location: Kadoma Conference Centre
Theme: Innovating Public Service Delivery using Customer Experience Principles
Hon. Prof. Paul Mavima
Hon. Tatenda Mavetera
Mayor Jacob Mafume
Norma Ndove - Nyawungwa
Edah Kahembe
Dr. Nicholas Nyasha Matsika
Contact us: 0785767310 | [email protected]
Proudly Sponsored by: Croco Holdings, Picco Construction, AFC Holdings and Riana Group.
Don't miss out on this opportunity to innovate and improve public service delivery!
Click here to claim your Sponsored Listing.
Contact the restaurant
Website
Address
Harare
Opening Hours
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |