Advance Solutions of New York Inc

Advance Solutions of New York Inc

Comments

Today is Monday 7-12-2021. Advance Solutions of New York was scheduled to come to my house in New Jersey to repair my Samsung refrigerator which we bought at Lowe’s in East Brunswick. We are using a service contract from Lowe’s, so Lowe’s hired them. We were given a window of time from 3pm to 7pm. My wife took off from work to be here for them. At 5pm I called them and spoke to a person who said he would have the repairman call me. I never received a call. At 6:30, we called them and we spoke to Pedro who said he was from the Dominican Republic. Pedro said that I had sent a text to them earlier today canceling the service request. I did no such thing! Especially having called earlier and my wife staying home. This is outrageous that they decided not to come. We were supposed to get a call before that came and they did not call us. We are very upset. We called Lowe’s store and are going to pursue how to handle this. We need accountability for my wife’s loss of pay. Someone reasonable has to call me and explain this.
Need my refrigerator from Best Buy repaired and they contracted this company to handle the repair. Today was the day scheduled and I did not receive not one phone call nor were my calls answered. Upon calling Best Buy Geek Squad for help, they informed me that they were told by someone that a repair technician came to my home on January 15th and realized they could not come make that type of repair. First of all, nothing was scheduled on January 15th nor did anyone call or show. I have read other reviews about crap and/or no service and I really hope Best Buy takes note and uses another company that will actually do their damn job and not tell bold face lies.....the balls on these people!
Their service techs are very knowledgeable and able to handle any problems on site.
My service techs name was Joe Anduso and he arrived at the time he was scheduled to and was prepared to service my appliance. He was very polite, very patient, very professional, very knowledgeable and very neat. He fixed my appliance in a very short time and explained exactly what was wrong and what he did to correct it. I couldn’t be more satisfied with the service that Joe and Advance Solutions provided and I highly recommend them to anyone that is in need of service.
The tech was very courteous he called prior to coming which was very helpful. He gave me recommendations for my dishwasher to keep it running smoothly. I will call them again in the future.
ANNIFF VIRGO WAS EXCELLENT AND GREAT CUSTOMER SERVICES
Having a really hard time with your customer service department regarding my repair parts that I was told would be in LAST THURSDAY January 25th No one is returning my wife’s numerous messages regarding where the parts are and what the holdup is. My wife contacted the manufacturer, Maytag, and was informed the parts are available and can be shipped directly to our home. Where are you getting your parts from and when are you going to complete my repair?? It’s going on 3 1/2 weeks now.

Service, Sales, Solutions and Asset Management.

Operating as usual

11/25/2021

We will be closed for the Thanksgiving Holiday and reopen on

Monday November 29th.

11/26/2020

Happy Thanksgiving. We will be closed and resume business on Monday Nov 30th

04/13/2020

How Should Essential Workers Do Laundry Now?
The C.D.C. recommends Essential Workers using the warmest appropriate setting for washing clothing, towels and bedding, and drying items fully at a high temperature. If you have delicates or other items that can’t withstand high temperatures, now may not be the time to wear them.

Wearing disposable gloves — if you have them — while doing laundry is advisable. But it’s more important to wash your hands as soon as you’ve finished handling laundry, whether you have gloves or not.

Don’t shake out your laundry, ever, because it could disperse virus through the air. When you’re done, clean and disinfect your laundry hampers, baskets and bags. Lining your hamper with a washable or disposable bag, if you have one, is a good idea. Keeping one bag for dirty clothing and one for clean clothing is another good practice. You can also use disposable plastic bags to carry your clothing.

03/07/2020
11/28/2019

Happy Thanksgiving!

11/26/2019

We would like to say thanks to all of you for your business throughout the year. We’re proud to be your Authorized Appliance Service company!

As a reminder, our offices will be closed on Thursday, November 28 and Friday, November 29 in celebration of the Thanksgiving holiday. Any Work Orders placed online will be processed on Monday, December 2.

On behalf of all ASNY’s employees, have a wonderful Thanksgiving!

LG Repair Service Center Locator | LG U.S.A 01/19/2019

LG Repair Service Center Locator | LG U.S.A

LG Repair Service Center Locator | LG U.S.A LG Repair Service Center Locator : Find an LG Authorized Service Center near you

10/23/2018

Dear Valued Customer,

Our company has a broad portfolio with multiple product line subject to Tariffs instituted on July 6, 2018 for products produced in China. Over the past few months, we have looked at all options to reduce the impact of these Tariffs on our customers: carefully reviewing tariff code categories to ensure that a minimum number of SKUs are affected and looking at alternate production options.

We made significant progress and can report that the impact we are passing on has been greatly minimized. Effective November 15, 2018, price increases will go into effect due to these Tariffs.

We will continue to honor price quotes that have either a) already been presented to end-user customers, or b) will be presented to end-user customers by November 15, 2018. In addition, there will be no changes to warranty or support services.

We will closely monitor this situation and keep you informed of any further impacts that may occur.

If you have any questions or comments regarding this announcement, please feel free to contact your Service Representative and/or myself

Sincerely,

Vincent R.

Advance Solutions of New York, Inc reviews | Consumer Goods at 51 Smart Ave - Yonkers NY 09/17/2018

Advance Solutions of New York, Inc reviews | Consumer Goods at 51 Smart Ave - Yonkers NY

Excellent review by Mandy Ortiz, via Google

Advance Solutions of New York is amazing. They responded and fixed my broken washing machine within 24 hours of my initial call. What I thought was a huge problem, they were able to fix in 20 minutes. Vincent knew exactly what the problem was, what parts were needed, and how to fix it. It was clear that he was an expert. I will always use Advance Solutions for my appliance repairs.

For those interested...THE PROBLEM
I (unintentionally) broke my washing machine after washing a pillow in it. (Pillow ripped - stuffing got stuck all over machine) This happened to me 8 years ago when someone put a string mop in my washer. The technician that came out then said my machine couldn't be fixed and I had to get a new one. I wasn't thrilled.

Naturally, I expected similar response this tim...

Advance Solutions of New York, Inc reviews | Consumer Goods at 51 Smart Ave - Yonkers NY 98 reviews of Advance Solutions of New York, Inc from Yonkers, NY A great spot for your printer repair needs! Vincent and Charlene are outstandingly knowledgeable, friendly, courteous, honest and will make sure that you are 100% completely satisfied! Very easy to fi

Advance Solutions of New York, Inc reviews | Consumer Goods at 51 Smart Ave - Yonkers NY 09/10/2018

Advance Solutions of New York, Inc reviews | Consumer Goods at 51 Smart Ave - Yonkers NY

Excellent review by leo osman, via Google

A great spot for your printer repair needs! Vincent and Charlene are outstandingly knowledgeable, friendly, courteous, honest and will make sure that you are 100% completely satisfied! Very easy to find location, I used the gps so it was extemely easy to find! I'm happy to have been able to take my product to this location! You should too if you want reliable, trustworthy, and honest people to handle your merchandise.

Advance Solutions of New York, Inc reviews | Consumer Goods at 51 Smart Ave - Yonkers NY 95 reviews of Advance Solutions of New York, Inc from Yonkers, NY Great svc.....can be a difficult to speak to live person but email response was quick....svc tech fixed problem....will call again when repairs r needed..

Advance Solutions of New York, Inc reviews | Consumer Goods at 51 Smart Ave - Yonkers NY 08/27/2018

Advance Solutions of New York, Inc reviews | Consumer Goods at 51 Smart Ave - Yonkers NY

Excellent review by L P , via Google

The technician was prompt, courteous, and well-versed on the repair issue for my fridge. Great service overall!

Advance Solutions of New York, Inc reviews | Consumer Goods at 51 Smart Ave - Yonkers NY 95 reviews of Advance Solutions of New York, Inc from Yonkers, NY Great svc.....can be a difficult to speak to live person but email response was quick....svc tech fixed problem....will call again when repairs r needed..

Advance Solutions of New York, Inc reviews | Consumer Goods at 51 Smart Ave - Yonkers NY 08/26/2018

Advance Solutions of New York, Inc reviews | Consumer Goods at 51 Smart Ave - Yonkers NY

Excellent review by And , via Google

Great svc.....can be a difficult to speak to live person but email response was quick....svc tech fixed problem....will call again when repairs r needed..

Advance Solutions of New York, Inc reviews | Consumer Goods at 51 Smart Ave - Yonkers NY 95 reviews of Advance Solutions of New York, Inc from Yonkers, NY Great svc.....can be a difficult to speak to live person but email response was quick....svc tech fixed problem....will call again when repairs r needed..

Advance Solutions of New York, Inc | Appliances & Repair at 51 Smart Ave - Yonkers NY 08/17/2018

Advance Solutions of New York, Inc | Appliances & Repair at 51 Smart Ave - Yonkers NY

Excellent review by Julia Wiese, via Google

John Conn--I had three 3880 Epson printers repaired. It was done much quicker than I expected. They work perfectly and I run them like crazy. Very pleased with all of the results from the drop off to the turn-around. I do photography for a living and explained that to them. Great service. Prices on the mark as well. All three machines done for a price that still didn't come near the cost of a new Epson. Oh--if this comes up in German, I'm in Germany now and the internet can use some work here.

Advance Solutions of New York, Inc | Appliances & Repair at 51 Smart Ave - Yonkers NY 87 reviews of Advance Solutions of New York, Inc from Yonkers, NY Advance Solutions is the best place to repair an Epson printer. Excellent service!!! Excellent follow through.

Advance Solutions of New York, Inc | Appliances & Repair at 51 Smart Ave - Yonkers NY 08/12/2018

Advance Solutions of New York, Inc | Appliances & Repair at 51 Smart Ave - Yonkers NY

Excellent review by Michelle Moezzi, via Google

Vincent a technician at Advanced Solutions was great. He came to our home where I have a little one, was respectful of my demands, he was punctual and thorough. Fixed the problem timely, explained what happened and why. Thank you and keep up the good work!

Advance Solutions of New York, Inc | Appliances & Repair at 51 Smart Ave - Yonkers NY 87 reviews of Advance Solutions of New York, Inc from Yonkers, NY Advance Solutions is the best place to repair an Epson printer. Excellent service!!! Excellent follow through.

Advance Solutions of New York, Inc | Appliances & Repair at 51 Smart Ave - Yonkers NY 08/12/2018

Advance Solutions of New York, Inc | Appliances & Repair at 51 Smart Ave - Yonkers NY

Excellent review by Lai Lam, via Google

Excellent service, would highly recommend

Advance Solutions of New York, Inc | Appliances & Repair at 51 Smart Ave - Yonkers NY 87 reviews of Advance Solutions of New York, Inc from Yonkers, NY Advance Solutions is the best place to repair an Epson printer. Excellent service!!! Excellent follow through.

Advance Solutions of New York, Inc | Appliances & Repair at 51 Smart Ave - Yonkers NY 08/08/2018

Advance Solutions of New York, Inc | Appliances & Repair at 51 Smart Ave - Yonkers NY

Excellent review by Réal Hamilton-Romeo, via Google

Best experience with a repair technician. He was patient and professional and taught me how to care for my product.

Advance Solutions of New York, Inc | Appliances & Repair at 51 Smart Ave - Yonkers NY 87 reviews of Advance Solutions of New York, Inc from Yonkers, NY Advance Solutions is the best place to repair an Epson printer. Excellent service!!! Excellent follow through.

Advance Solutions of New York, Inc | Appliances & Repair at 51 Smart Ave - Yonkers NY 08/07/2018

Advance Solutions of New York, Inc | Appliances & Repair at 51 Smart Ave - Yonkers NY

Excellent review by ervin bylyku, via Google

Great service

Advance Solutions of New York, Inc | Appliances & Repair at 51 Smart Ave - Yonkers NY 87 reviews of Advance Solutions of New York, Inc from Yonkers, NY Advance Solutions is the best place to repair an Epson printer. Excellent service!!! Excellent follow through.

Advance Solutions of New York, Inc | Appliances & Repair at 51 Smart Ave - Yonkers NY 08/03/2018

Advance Solutions of New York, Inc | Appliances & Repair at 51 Smart Ave - Yonkers NY

Excellent review by Evelyn Lorentzen, via Google

Advance Solutions is the best place to repair an Epson printer. Excellent service!!! Excellent follow through.

Advance Solutions of New York, Inc | Appliances & Repair at 51 Smart Ave - Yonkers NY 87 reviews of Advance Solutions of New York, Inc from Yonkers, NY Advance Solutions is the best place to repair an Epson printer. Excellent service!!! Excellent follow through.

10/07/2017

We will be closed Monday October 9th in observance for the holiday.
See you on Tuesday.

Advance Solutions of New York Inc updated their address. 07/31/2017

Advance Solutions of New York Inc updated their address.

Advance Solutions of New York Inc updated their address.

Advance Solutions of New York Inc updated their business hours. 07/31/2017

Advance Solutions of New York Inc updated their business hours.

Advance Solutions of New York Inc updated their business hours.

Advance Solutions of New York Inc updated their information in their About section. 07/31/2017

Advance Solutions of New York Inc updated their information in their About section.

Advance Solutions of New York Inc updated their information in their About section.

06/27/2017

Happy Independence Day USA! We will be closed on July 3rd and 4th and reopen on the 5th.

Advance Solutions of New York, Inc | Appliances & Repair in 3548 E Tremont Ave - Throgs Neck NY - Reviews - Photos - Phone Number 04/20/2017

Advance Solutions of New York, Inc | Appliances & Repair in 3548 E Tremont Ave - Throgs Neck NY - Reviews - Photos - Phone Number

Thanks, Igor Getselevich, for your excellent review on Google @Birdeye_ https://t.co/XjhXzL9JUk

Advance Solutions of New York, Inc | Appliances & Repair in 3548 E Tremont Ave - Throgs Neck NY - Reviews - Photos - Phone Number 30 reviews of Advance Solutions of New York, Inc from Throgs Neck, NYDiagnostic appointment were schedule very fast. Technician came on time. Very professional and knowledgeable . Received the quote for the repair. I would recommend this company for service

Advance Solutions of New York, Inc | Appliances & Repair in 3548 E Tremont Ave - Throgs Neck NY - Reviews - Photos - Phone Number 04/11/2017

Advance Solutions of New York, Inc | Appliances & Repair in 3548 E Tremont Ave - Throgs Neck NY - Reviews - Photos - Phone Number

Thanks, Jacky Chang, for your excellent review on Google @Birdeye_ https://t.co/KsG0AKnglm

Advance Solutions of New York, Inc | Appliances & Repair in 3548 E Tremont Ave - Throgs Neck NY - Reviews - Photos - Phone Number 28 reviews of Advance Solutions of New York, Inc from Throgs Neck, NYThe technician is very professional and knowledgable. He tried to understand exact issues and shared with me his experiences with the refrigerator brand. Excellent service, will recommend to friends

Advance Solutions (@asnyonline) posted a photo on Twitter 04/10/2017

Advance Solutions (@asnyonline) posted a photo on Twitter

Our Office will be closing at 2pm on Friday, April 14th. Have a Good Friday! https://t.co/PyFLycbzCX

Advance Solutions (@asnyonline) posted a photo on Twitter Get the whole picture - and other photos from Advance Solutions

Advance Solutions of New York, Inc | Appliances & Repair in 3548 E Tremont Ave - Throgs Neck NY - Reviews - Photos - Phone Number 03/28/2017

Advance Solutions of New York, Inc | Appliances & Repair in 3548 E Tremont Ave - Throgs Neck NY - Reviews - Photos - Phone Number

Thanks, Chris T, for your excellent review on Google @Birdeye_ https://t.co/i9nj0N7HxH

Advance Solutions of New York, Inc | Appliances & Repair in 3548 E Tremont Ave - Throgs Neck NY - Reviews - Photos - Phone Number 26 reviews of Advance Solutions of New York, Inc from Throgs Neck, NYQuick and easy repair on my 50

Advance Solutions of New York, Inc | Appliances & Repair in 3548 E Tremont Ave - Throgs Neck NY - Reviews - Photos - Phone Number 03/16/2017

Advance Solutions of New York, Inc | Appliances & Repair in 3548 E Tremont Ave - Throgs Neck NY - Reviews - Photos - Phone Number

Thanks, AMBER S., for your excellent review @Birdeye_ https://t.co/bhAnTpKNRT

Advance Solutions of New York, Inc | Appliances & Repair in 3548 E Tremont Ave - Throgs Neck NY - Reviews - Photos - Phone Number 25 reviews of Advance Solutions of New York, Inc from Throgs Neck, NYI have a LG washer that is out of warranty, and was leaking water.The tech they sent arrived promptly, unlike Sears when they give you a time window!In fact, I had an appointment with Sears, from whom

Advance Solutions (@asnyonline) posted a photo on Twitter 03/13/2017

Advance Solutions (@asnyonline) posted a photo on Twitter

Due to the forecasted inclement weather, Tuesday, March 14, 2017 all services will be suspended and the office will be closed. ❄️😩 https://t.co/1QMC0AKsS2

Advance Solutions (@asnyonline) posted a photo on Twitter Get the whole picture - and other photos from Advance Solutions

Advance Solutions of New York, Inc | Appliances & Repair in 3548 E Tremont Ave - Throgs Neck NY - Reviews - Photos - Phone Number 03/09/2017

Advance Solutions of New York, Inc | Appliances & Repair in 3548 E Tremont Ave - Throgs Neck NY - Reviews - Photos - Phone Number

Thanks, amcj7, for your excellent review on Merchant Circle @Birdeye_ https://t.co/yInEh2tL45

Advance Solutions of New York, Inc | Appliances & Repair in 3548 E Tremont Ave - Throgs Neck NY - Reviews - Photos - Phone Number 25 reviews of Advance Solutions of New York, Inc from Throgs Neck, NYI have a LG washer that is out of warranty, and was leaking water.The tech they sent arrived promptly, unlike Sears when they give you a time window!In fact, I had an appointment with Sears, from whom

Advance Solutions (@asnyonline) posted a photo on Twitter 02/16/2017

Advance Solutions (@asnyonline) posted a photo on Twitter

We will be closed on Monday for President's Day. https://t.co/JS5CMmHAaF

Advance Solutions (@asnyonline) posted a photo on Twitter Get the whole picture - and other photos from Advance Solutions

Telephone

Address


51 Smart Ave Suite 100
Yonkers, NY
10704

Opening Hours

Monday 9am - 4pm
Tuesday 9am - 4pm
Wednesday 9am - 4pm
Thursday 9am - 4pm
Friday 9am - 4pm

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