CIO Dive

Gap, Best Buy and Dick's Sporting Goods are not alone in their pursuit of AI adoption. Investment into the technology by retailers is steadily increasing, with 39% anticipating AI will account for more than 10% of their tech spend by 2028, the National Retail Federation found: https://buff.ly/SwGKcv8

Retailers turn to AI for productivity, personalized shopping Best Buy, Gap and Dick’s Sporting Goods said their AI investments were yielding rewards and reshaping their businesses during their Q1 earnings calls.

Although the Trump administration pulled an executive order on AI oversight, AI providers are facing regulations on the state and international level: https://buff.ly/0HDodxk

OpenAI unveils security framework, citing emerging regulations The Trump administration scrapped a proposed executive order requiring government review of new AI models. But providers still face regulations at the state and international levels.

The product releases come as the tech giant aims to keep pace with AI agent competitors OpenAI and Anthropic, which are eyeing IPOs:

Google unveils Gemini 3.5 models focused on agentic work The AI provider rolled out speedier models that tackle personalized task management as competition for enterprise customers heats up.

“At the end of the day, the goal is to, in the right order, modernize as much as possible,” said Travelers' Mojgan Lefebvre: https://buff.ly/K40qcmK

Liberty Mutual, Travelers discuss when not to modernize Companies must be intentional in selecting which systems to upgrade and when, executives said during the 2026 MIT Sloan CIO Symposium.

How are enterprises unlocking AI ROI and navigating adoption challenges?

Join our discussion tomorrow with C-suite executives from Marriott International, Yum Brands, Chime, Jabil, West Shore Home and Forrester as we delve into AI’s impact on IT, how adoption is faring for employees, and the emerging trends in customer-facing AI.

Save your spot: https://bit.ly/4tTGcAj

AI is reshaping the enterprise, but capturing ROI and scaling adoption remain top challenges. Join us May 6 to hear how CIOs and their C-suite counterparts are navigating the transformation from IT operations to customer experience.

Featuring:
➡️ Global CIO at Marriott and CIO at Jabil on how AI is changing IT and the CIO role
➡️ Chief Digital & Technology Officer at Yum Brands on scaling AI across the enterprise
➡️ COO at Chime on AI's impact on customer interactions
➡️ CTO at West Shore Home and VP at Forrester on the future of enterprise AI

Register for free: https://bit.ly/3QFifho

Citigroup is furthering its AI goals through the launch of Arc, a platform for building and scaling agents across the business:

Citi launches Arc to scale AI agents across the business The financial services firm is looking to the technology to automate manual tasks such as research and data analysis.

The sprint to agentic AI also provides a glimpse into where the technology is headed, an increase in automating key tasks and processes.

Join us on May 6 for a free virtual event where experts share how executives can prepare for the next decade of AI adoption.

Sign up now: https://bit.ly/4w9KvZO

AI is transforming how enterprises operate, but capturing ROI remains a challenge. Join us May 6 for a free virtual event exploring how to deploy AI across IT and customer experience.

What you'll learn:
➡️ How AI is reshaping IT infrastructure and the CIO's strategic role
➡️ Proven tactics for scaling AI from pilots to enterprise-wide success
➡️ How customer-facing AI is changing brand loyalty and user expectations
➡️ What agentic AI means for automation and business operations

Featuring executives from: Marriott International, Yum Brands, Chime, Jabil, West Shore Home, and Forrester

🗓️ May 6, 2026 | 12:00 PM ET

Register for free: https://bit.ly/4vXagMP

The grocer is using the technology to drive merchandising improvements as automated insights and intelligent pricing tools bolster decision-making: https://buff.ly/opGbQbo

Albertsons lays out $2B spending plan to scale AI, boost productivity The grocer is centering its transformation efforts around technology and AI to pursue growth, CEO Susan Morris told investors.