Stargel Office Solutions

The best customer reviews aren't about copiers, printers, or technology. They're about people.

This week's feedback highlights team members who communicated well, responded quickly, and made customers feel taken care of from start to finish.

⭐ Matthew – Knowledgeable and easy to speak with a person, which is golden these days.

⭐ The Fab 3 – Your team (John, Gabriel, Jeremiah) was fantastic! They worked quickly. They were friendly and sensitive to our work area. The demo after install was great! Thank you for taking care of us.

⭐ Ismael – Ismael did a great job, he is very knowledgeable and professional.

⭐ The Fab 3 – Today John, Gabriel, and Jeremiah came to assist with our office printer. They were professional and did a great job to help install our new printer. Excellent customer service! - 5 Star Google review

⭐ Dispatch – Fast and easy scheduling.

⭐ Anthony – Anthony contacted me several times before and upon arrival. He solved the problem quickly and efficiently. He explained how the system works and what the issue was. After service he showed me the parts he replaced and how they negatively effected the system. He was very thorough and informative. Very fast and responsive.

⭐ Shams – He's always on point. Excellent service.

⭐ Matt – Awesome job Matt.

⭐ Stargel – I truly appreciate your help and everyone else who jumped in to help! You folks are the best!

⭐ The Fab 3 – Your personnel were outstanding. A very seamless transition with a new copier, and movement of the existing copier to the shop location. I am very impressed the service provided. You have a 5 Star rating from us!

⭐ Micheal – Micheal is wonderful. He knows his copiers.

⭐ Dispatch – Great service!

⭐ Mario – Super Mario is my hero!

⭐ Anthony – Anthony always does a great job and goes above and beyond with our printers. - 5 Star Google review

⭐ Anthony – Very good service.

⭐ Dispatch – quick turnaround

Building stronger communities starts with supporting the people and organizations doing the work every day. 🏡

We’re grateful to receive such a thoughtful thank-you from Habitat for Humanity of Williamson County in Georgetown, Texas and proud to support their mission through our in-kind donation of a Toshiba e-STUDIO printer.

Habitat’s work helps local families access safe, stable housing, and we’re honored to play a small part in helping their team continue making a meaningful impact.

Read the full thank-you letter on our blog:
https://www.stargel.com/blog/stargel-supports-habitat-for-humanity-2026/

Today, Stargel Office Solutions is proud to host a blood drive in partnership with Gulf Coast Blood.

Giving blood is one of the simplest ways to make a real impact in our community. Every donation has the potential to help save lives, support local hospitals, and provide hope to patients and families when they need it most.

A huge thank you to everyone on our team who is taking time today to donate and support such an important cause. We are grateful for the opportunity to come together as a company and give back in a meaningful way.

Small act. Big impact. ❤️

The best service experiences usually come down to the little things ⭐

Quick communication. Clear explanations. Friendly technicians who keep customers informed and make solving the problem feel easy. Big shout out to Lou this week, with a ton of compliments.

⭐ Brian M.– Brian was super helpful, communicated well, very friendly and easy to work with.

⭐ Lou – Lou provided great explanations of the problem.

⭐ Lou – Lou was excellent at communicating with us knew what was causing the issue and how it needed to be addressed. He took up very little room while working and did not cause any kind of disruption to us while we were working. He was able to get the printer repaired and set it back up.

⭐ Micheal – Super knowledgeable and friendly. Great personality.

⭐ Dispatch – quick and efficient, fast turnaround response

⭐ Lou – Tech communicates with you on eta, fast and great customer service, good communication and made sure I knew what the issue was and how it was repaired. Great tech.

⭐ Dispatch / Meng – Service call was quick and professional

⭐ Lou – Tech called to inform me when arrived. From operator on the phone to the service tech, all was great, no issue at all.

⭐ Shams – The service technician was very polite and professional. He explained in details of the issue with the machine, as well as showing me the machine was working properly. - 5 Star Google review

⭐ Dispatch – Very responsive and fast

⭐ Lou – Punctual and friendly

We’re proud to announce that Stargel Office Solutions was recognized as the Client Satisfaction Champion Winner at The 20 MSP Excellence in Managed IT Awards, presented during MSP SUMMIT.

This recognition highlights our team’s commitment to delivering exceptional client experiences, maintaining strong customer satisfaction, and building long-term relationships through trust, responsiveness, and dependable support.

Client satisfaction is more than a score. It reflects how our team shows up every day for the businesses we serve through communication, follow-through, and service excellence.

Thank you to our clients for continuing to trust Stargel, and thank you to our entire team for making client experience such an important part of who we are.

We’re honored by this recognition from The 20 MSP and excited to continue raising the standard for managed IT and office technology support.

Looking for a managed IT partner that puts service, responsiveness, and client satisfaction first? Visit our Managed IT Services page at https://www.stargel.com/managed-it/ and fill out the contact form to connect with our team or give us a call at 713-461-5382.

𝐁𝐢𝐠 𝐜𝐨𝐥𝐨𝐫. 𝐒𝐦𝐚𝐫𝐭𝐞𝐫 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰. 𝐒𝐞𝐫𝐢𝐨𝐮𝐬 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧 𝐩𝐨𝐰𝐞𝐫.

The new Xerox Proficio PX300 & PX500 are built for businesses that need more from production print — more automation, more consistency, more speed, and more ways to stand out.

From brilliant output to Fiery-powered workflow intelligence, Proficio helps print environments do more with less friction.

At Stargel Office Solutions, we’re excited about what this means for teams looking to elevate print performance and expand what’s possible.

Want to see what Proficio could do for your operation?
Let’s connect.

𝒀𝒐𝒖𝒓 𝒐𝒇𝒇𝒊𝒄𝒆 𝒄𝒐𝒑𝒊𝒆𝒓 𝒎𝒂𝒚 𝒃𝒆 𝒅𝒐𝒊𝒏𝒈 𝒍𝒆𝒔𝒔 𝒕𝒉𝒂𝒏 𝒊𝒕 𝒔𝒉𝒐𝒖𝒍𝒅.

AI is changing how businesses scan, route, secure, and manage documents — and the companies paying attention now could save their teams hours of manual work later.

We broke down how AI-powered copier workflows are transforming everyday office automation.

Read the full blog here: https://www.stargel.com/blog/ai-copier-workflows/

This Memorial Day, we pause to remember the brave men and women who made the ultimate sacrifice in service to our country.

Their courage, selflessness, and dedication gave us the freedoms we are blessed to live with every day. As we spend time with family, friends, and loved ones, may we also take a moment to honor those who gave everything for our nation.

From all of us at Stargel Office Solutions, thank you to the heroes we remember today and to the families who carry their legacy forward.

What do customers remember most after a service call is over? ⭐

Based on this week's feedback: clear communication, fast response times, and team members who take the extra time to educate, explain, and make sure the job is done right.

⭐ Dispatch – I love the ease of placing a service call via email. Response time is within minutes.

⭐ Louie – Everyone I have dealt with at Stargel has provided the best customer service experience. Planning my day is easy with the technician providing a time frame for arrival. Louie addressed every concern I had with the printer. He went the extra mile by taking the time to explain the issue and provide training on how to clean the rollers. Louie was courteous, professional and friendly.

⭐ Vic – Very professional, and called to notify me he was on the way, which I really appreciated since we are a doctor's office and very busy.

⭐ Toan – Very responsive to customer concerns. Emails are complete and quick. He explained the resolution while at the office and communicated via email.

⭐ Ismael – Ismael always does excellent work and is very polite and thorough in his work! 10+, does an excellent job, customer satisfaction with explanation of problem and resolution of problem.

⭐ Dispatch – They are fast to dispatch a person when you have a problem. Fast and easy.

⭐ Matthew – He was very thorough in explaining why the printer was messing up. Left it like it was brand new.

⭐ Darron – He did great.

⭐ Andrew – Problem was resolved in a timely manner.

⭐ Dillon & The Fab 3 – You’re amazing Team delivered that fabulous Printer today. We have visited with a Mr. John, Gabriel and Jeremiah, and we cannot be more happier! John knew his business with this amazing printer and all the tech stuff and I was so impressed!!! John was very patient and kind with me as he helped me set everything up! Gabriel and Jeremiah are professional, on time and gentlemen!! Dillon came in to see how we liked everything and we were just impressed at your whole team!!! thank you very much for your professionalism. We are looking forward to a future partnership together.

⭐ Athar – The technician was very professional and provided me with much needed training.