XBP Global
For more news and commentary, visit: https://www.xbpglobal.com.
Powering intelligent, agentic AI-driven hyper-automation workflows for over 2,000 organizations worldwide with a presence in 20 countries and approximately 10,000+ employees.
21/06/2026
The best lessons we carry into work, we learned at home first. Happy Father's Day from all of us at XBP Global.
21/06/2026
Today is International Yoga Day. And across 20 countries, 10,000 XBP colleagues are taking a moment to pause, breathe, and reset. Great work starts with people who feel good. We build that into how we work every day.
Happy International Yoga Day from all of us at XBP Global.
When your people aren't buried in manual work like processing invoices, routing documents, chasing approvals, they bring their focus to the work that actually moves the business forward.
At XBP Global, that's the point of everything we build.
Intelligent automation that takes the repetitive work off your team's plate, so the hours they put in go further.
Happy World Productivity Day from XBP Global.
19/06/2026
We're growing across Europe, and we want you to be part of it. Find the role for your location and apply directly:
🇸🇪 Stockholm: https://atsemea.xbpglobal.com/exHome/search-job/XBPEU/SWE
🇩🇪 Langen: https://atsemea.xbpglobal.com/exHome/search-job/XBPEU/DEU
🇫🇷 Noisel: https://atsemea.xbpglobal.com/exHome/search-job/XBPEU/FRA
18/06/2026
OCR reads your documents. Your team still decides whether to trust them. That gap is where the manual review never really goes away.
Roughly 40% of OCR-processed documents still need a human to check them. XBP Global's IDP closes that gap by interpreting, validating, and deciding before anything reaches your systems.
See where OCR stops, and IDP begins: https://xbpglobal.com/blog/idp-vs-ocr-what-does-your-business-need/
17/06/2026
At XBP, our global teams bring viewpoints that challenge assumptions and turn differences into advantages. George Kalantzis, our VP of Client Experience in Canada, shares exactly why perspective is at the heart of everything we do. Proud to be named America's Greatest Workplace for Culture, Belonging, and Community 2026.
16/06/2026
We're growing across the Americas, and we want you to be part of it. Find the role for your location and apply directly:
Driver II / General Clerk: https://atsamericas.xbpglobal.com/exHome/search-job?reqId=31044
Team Lead: https://atsamericas.xbpglobal.com/exHome/search-job?reqId=31233
Customer Service Associate: https://atsamericas.xbpglobal.com/exHome/search-job?reqId=31342
Laser Operator: https://atsamericas.xbpglobal.com/exHome/search-job?reqId=31325
Team Lead: https://atsamericas.xbpglobal.com/exHome/search-job?reqId=31351
Experience Lobby Ambassador: https://atsamericas.xbpglobal.com/exHome/search-job?reqId=31280
16/06/2026
The fight over a claim now starts and ends before a human reads it.
For the past few years, health systems used basic RPA or AI drafting tools to help human teams fight denials, while payers used automated algorithms to reject claims at scale. It was a knife fight against a machine gun.
In 2026, this has escalated into full-scale, machine-to-machine warfare. Sophisticated provider platforms are deploying Defensive Multi-Agent Networks that don’t just automate paperwork; they wage counter-offensives autonomously.
These provider agents continuously reverse-engineer specific payer denial algorithms.
If a payer’s AI starts auto-denying a specific orthopedic code on Tuesday mornings, the provider’s defensive agent detects the pattern in real-time, dynamically rewrites the documentation nuances of pending claims pre-submission to bypass those specific AI triggers, and manages the appeal loop without human intervention.
CFOs are beginning to realize that the old metrics like "Clean Claim Rate" or "Cost to Collect" are outdated.
The new metrics discussed in boardrooms are "Agent Win-Rate" and "Autonomous Yield" (the percentage of revenue recovered entirely by non-human negotiation).
Human revenue cycle teams are moving up the value chain to act purely as "Arbitrators" for cases where the two opposing AI systems reach a mathematical gridlock.
If your revenue now rests on how well your AI argues, how confident are you in the one you have?
15/06/2026
Download the full Everest report for free: https://xbpglobal.com/press-release/everest-group-report-highlights-the-growing-role-of-intelligent-document-processing-in-modernizing-public-sector-service-delivery/
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Listen to the newest episode of the XBP Insights Podcast on your favorite podcast app!
Spotify: https://open.spotify.com/episode/1ydVA2uPFJAtp0NfXZBo64
YouTube Music: https://youtu.be/5GBpdTxjBpA
Apple Podcasts: https://podcasts.apple.com/us/podcast/everest-report-explained-how-intelligent-automation/id1860539879?i=1000772740143
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Full video podcast on YouTube: https://youtu.be/kymdblDbyiY
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Government and public sector leaders spend hours every day on documents that take too long to process, cost too much, and slow everything down. This episode breaks down the Everest Group's latest research on exactly what document automation returns: 88% ROI in year one, 223% by year three, and measurable results in 90 days. Ceasar Casas, Vitalie Robu, and Lakshmi Narayan Chandramohan share what they see working on the ground, across the US, Europe, and enterprise operations.
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Talk to an IDP expert at XBP Global: https://xbpglobal.com/contact/
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