Brown Box Ninja is a fulfillment prep, ship and warehousing company for E-Commerce sellers. We strive to provide the best customer service experience for each and every one of your orders.
Brown Box Ninja is a packaging and fulfillment business serving e-sellers, today’s most successful small business owners. Selling products on Amazon, EBay, or through your own website is the best way to expand your sales and reach a global market. However, learning all the rules and doing all your own packaging and shipping takes critical time away from your other responsibilities. We are your sol
Operating as usual
Sign installed :) after 5 1/2 years, we got a sign :)
Team outing tonight. :) Dinner and an escape room. We won the escape room with 34 seconds to spare.
Meet the team: Amanda; Founder, Owner, CEO
Amanda founded BBN back in 2016. Over the last 6 years she has had the pleasure to offer a valuable service to the e-commerce world.
Meet the team: Desiree, FBA Outbound
Desiree is the newest to the team, started 2 weeks ago. She has picked up the process quite quickly and we are confident that she is going to rock her position! She's been a great member of the team thus far.
Meet the Team: Victoria, Receiving
Victoria joined BBN October of last year as the Recieving Ninja. She's responsible for bringing in allllllll the inventory and receiving it on each customer's order form. You gotta be pretty organized and have strong attention to detail to do this job and Victoria, well she kinda mastered it. 😎
Meet the team: Amanda; Merchant/FBA Outbound Order Processor
Amanda joined the BBN team just 6 months ago, and she jumped in swimming! She handles our outbound orders and her error rate is 0%. You read that right, not 1 single error! You definitely want this gal processing your order. And she's currently training our newest outbound ninja!
Meet the team: Layla; Customer Service, Sales, and Accounting
Layla joined BBN back in June 2020 as a customer service representative. Over the last 2 years she has expanded her role to take on the sales and the accounting position. 10 out of 10 times you contact BBN, Layla is on the other side.
Meet the team: First up, Magen, Warehouse Manager.
Magen joined BBN back in May 2020 as a receiving ninja. Over the last 2 years her dedication, knowledge, and leadership skills promoted her to Warehouse Manager in January 2022.
We are closed today due to the weather. See you tomorrow!
We are expecting another round of ice today, 02/23/22 going into tomorrow. The ninjas are currently scheduled today between 9-1 pending weather conditions. I will send an updated email if our hours are affected for tomorrow.
***Please make sure that you are signed up for our newsletter. We use the newsletter as bulk communication to all our customers to keep you informed about price changes, closures, etc.. We do not send you spam. You can add your email to list using this link:
We will be closed on 02/04/22 due to weather conditions.
We will be closed on 02/03/22 for weather conditions.
Merry Christmas from all of us at BBN! Layla was out on vacation so she missed all the fun.
We will be closed 12/23/21.
This our 2nd annual donation to Foster Love Bell County. Last year the donations only came from us Ninjas and we were able to donate over 50 items. This year we are wanting to extend the invite to donate to our customers.
You can learn about the Foster Love Bell County from their website at https://www.fosterlovebellcounty.org/
This year they are asking for specific donations using the wish list from Amazon. The wish list will be posted below.
If you would like to donate, you can mail the donations to BBN at:
Attention: Donation 2021
417 South General Bruce Dr.
Temple, TX 76504
We will be delivering the donations on 12/17/21. So all donations must be delivered to us by 12/15/21.
If you have any questions please let us know.
And the winner is....... Layla with her Birthday Cake Pumpkin! Congrats to all the ninjas!!
It is time to vote! Our ninjas put in some hard work for these pumpkins, so show them some love! You can only vote once. Voting closes at 2 pm CST
C- Birthday Cake pumpkin
May the best one win!
Due to weather conditions our offices are going to be closed today, Monday and possibly Tuesday.
If you are doing merchant services with us I would recommend shutting down your listings until we can get back to work. I will be going in today to try and get as many merchant orders out as I can, but I will not be able to go in at all on Monday. So please close your listings until further notice.
Customer service will be answering emails on the closed days, but they will not be working a full shift. They will also be limited to what they can assist with since they will not be at the warehouse.
UPS, USPS and Fedex are aware of our closures and are holding our deliveries.
Customer service will be contacting all the LTL carriers today to inform them of our closures.
We appreciate your patience during this time as we get through this weather mother nature has called upon us Texans.
Due to weather conditions, BBN is closed for today
Our hours are beginning at 10 am on 01/11 due to weather conditions.
Snow day in Texas! View of one of the BBN warehouses.
A little Happy New Year humor, but some truth at the same time. :)
Happy New Year from your ninjas. We are looking forward to a great 2021!
BBN's 1st annual toy donation to We Foster Love Bell County was a success. We were able to donate 50 plus toys to children in foster care.
Next year we plan to extend the wish list to our customers so they have the option to donate as well.
Happy Holidays from all of us at Brown Box Ninja!
Here are our holiday hours for 2020:
11/27/2020-Schedule will be determined on 11/25/2020.
12/24/2020-Schedule will be determined on 12/23/2020
01/01/2001-Happy New Year! CLOSED
And the winner is #8, Kerrigan! Great job to all the ninjas!!! They are all winners in my book :)
And the pumpkins are in! Look at all the wonderful talent! You can only vote once, so in the comments type the number of the pumpkin you want to vote for.
May the best ninja win!
Friday is our annual pumpkin contest. Be on the look out for the pictures so you can vote for your favorite!!!
How can I improve my IPI?
Amazon isn’t absolutely clear about how to improve the IPI, but we can make some deductions about how to improve based on the information they provide in the “Performance” tab. 🕵️♀️ Generally speaking, you want to do everything you can to make sure you don’t have stale inventory just sitting at the warehouse taking up space for months on end. Amazon expects sellers to either reduce their inventory relative to sales OR change the pricing strategy for inventory at their warehouses.
Amazon keeps tabs on how quickly your inventory sells. 📈 Both the excess inventory and sell-through metrics are indications of whether your inventory sells quickly enough to suit Amazon’s warehouse capacity. To improve your metrics in this area, you need to make sure you aren’t sending too many units at a time to the warehouse for ASINs that don’t sell quickly. You also need to monitor your inventory age to make sure you don’t have too much inventory facing potential long-term storage fees.
Amazon gives you information on the “Inventory Age” tab of your Inventory Dashboard to help you make decisions about how to deal with your aged or excess inventory. From this tab you can do the following:
sort inventory by its age
see whether an ASIN has low traffic
see whether an ASIN has low conversion
For ASINs with low traffic, you might consider pay-per-click ads. For ASINs with low conversion, you should look at the product page for areas needing a bit of sprucing up.
Have you checked your IPI score? Where can you make changes to your processes to encourage a better score?
Us ninjas definitely have this problem. :) hope everyone had a great Tuesday!!
We are moving!! Please see the announcement in the link:
Too funny not to post. We all love that Amazon packing!
Amazon is releasing restrictions. No confirmation if it is a full release, but they are allowing some new shipments on nonessential products. Check your Amazon account.
As of April 6, Amazon has not removed its temporary freeze on non-essential items, which it originally stated would end April 5.
In its FAQ, Amazon states: “Given that the impact of COVID-19 is still developing, we do not have an exact date when operations will be fully restored. Instead, whenever possible we will allow more products to be received, while still ensuring our fulfillment centers are able to process high-priority products.”
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