Audi Shreveport

Audi Shreveport

Comments

Horrible customer service experience and the owner himself did not care to rectify the dealership's error in any way.

We were told twice by the service rep that our Q7 TDI water pump repair would be repaired under warranty. We drove from Texas with two cars as we would have to leave the car there to be repaired. I took off work, drove a few hours there, and am later told (after a lot of confusion on their part) it was not covered under warranty. They clearly made a mistake and that happens. However, they refused to compensate in any way for our time lost and the expense of driving two vehicles there for something I could fix locally in Texas (much cheaper) if it was not covered under warranty.

Also, the check engine light was on and quite possibly due to a TDI emmissions issue. That was not addressed.

This is an Audi dealership (and Porsche), not a Daihatsu used car dealership, and one would expect them to at least own up to their mistake and attempt in some way to rectify it. But no, not at Audi Shreveport.

Beware of these folks. After checking them out on Yelp, it seems this is not an isolated incident.

Beware.........
Horrible customer service experience and the owner himself did not care to rectify the dealership's error in any way.

We were told twice by the service rep that our Q7 TDI water pump repair would be repaired under warranty. We drove from Texas with two cars as we would have to leave the car there to be repaired. I took off work, drove a few hours there, and am later told (after a lot of confusion on their part) it was not covered under warranty. They clearly made a mistake and that happens. However, they refused to compensate in any way for our time lost and the expense of driving two vehicles there for something I could fix locally in Texas (much cheaper) if it was not covered under warranty.

Also, the check engine light was on and quite possibly due to a TDI emmissions issue. That was not addressed.

This is an Audi dealership (and Porsche), not a Daihatsu used car dealership, and one would expect them to at least own up to their mistake and attempt in some way to rectify it. But no, not at Audi Shreveport.

Beware of these folks. After checking them out on Yelp, it seems this is not an isolated incident.

Beware.........

Visit Audi Shreveport to test drive an Audi today & you'll see why Consumer Reports & J.D. Powers rates Audi the BEST automotive brand.

Operating as usual

Photos from Audi Shreveport's post 05/17/2022

The streets won’t know what hit them when Heidi drives away in her new 2022 Audi e-tron. Congratulations Heidi!

Photos from Audi Shreveport's post 05/09/2022

2022 Audi A5 Cabriolet in Mythos Black/Black or 2022 Audi A5 Sportback in Mythos Black/Black? Call 318-841-2834 to schedule a demo and to review ownership options.

Photos from Audi Shreveport's post 05/05/2022

These two new ’deliveries’ are looking for a new home. Call 318-842-2834 to schedule and appointment to demo and review the best ‘adoption’ plan for you.

Photos from Audi Shreveport's post 05/01/2022

Audi Shreveport FB Family, welcome Mrs. Earlene B. with her 2022 Audi Q3 in Ibis White/Black.

Photos from Audi Shreveport's post 04/23/2022

2022 Audi Q3 S line 45 TFSI quattro Premium Plus in Tango Red/Black

Photos from Audi Shreveport's post 04/07/2022

2022 Audi A5 Cabriolet 45 TFSI quattro in Mythos Black with Black interior

Photos from Audi Shreveport's post 04/01/2022

Certified-Preowned 2021 Audi e-tron Prestige in Daytona Gray Metallic/Okapi Brown Leather.

Schedule a demo now…318-841-2834/Audi Shreveport.

Photos from Audi Shreveport's post 04/01/2022

Another Audi Q3 has made a new Audi owner Delighted and Proud to be a part of the Shreveport Audi Family.
#WhosNext
#AudiQ3

Photos from Audi Shreveport's post 03/26/2022

Audi Q5 (1st photo) or Audi Q5 Sportback (2nd photo)…

Photos from Audi Shreveport's post 03/24/2022

John and Susan are the proud owners of a new 2022 Audi Q8 and smiles were everywhere. Congrats to both of them for selecting this beautiful automobile.

03/21/2022

Rich drove up from Texas to get his 2019 Audi A6. What a great ride. Congrats Rich.

Photos from Audi Shreveport's post 03/16/2022

Can you use some color in your life? Visit Audi Shreveport tomorrow and let’s make that happen.

Photos from Audi Shreveport's post 03/08/2022

Audi Shreveport FB Family, Congratulate Nashunte and Audwinn Manuel with their Audi Q5 purchase! Welcome back to the Audi Shreveport Family!
#repeatcustomer

03/03/2022

What time shall we schedule your appointment tomorrow (morning or afternoon)?

03/02/2022

2022 Audi Q5 Sportback 45 TFSI quattro in Ibis White

03/01/2022

Florett Silver
#audiq5quattro

Photos from Audi Shreveport's post 02/28/2022

Jerry France is now the proud (and very happy) owner of a brand new 2022 Audi A4. Jerry drove out in style with a smile!

Photos from Audi Shreveport's post 02/28/2022

Congratulations to Roxana and Gustavo who just purchased their brand new 2022 Audi Q3! Come see us at Audi Shreveport so you can put yourself in the driver’s seat today in a beautiful Audi or one of our incredible preowned vehicles.

Photos from Audi Shreveport's post 02/26/2022

Audi Shreveport FB Family, welcome Donna with her 2022 Audi A5 Sportback in Mythos Black/Black.

02/15/2022

February is Valentine’s, the month of love. One test drive and you will fall in love with Audi. They come in all colors…not just red!

02/11/2022

It’s always a great morning at Audi and we want to share the love. We hope your Valentine’s Day is very special. Bring your love to Audi Shreveport and see our great selection of everything Audi as well as numerous preowned vehicles. We would LOVE to see you!

Photos from Audi Shreveport's post 02/09/2022

Audi Shreveport FB Family, welcome Christy & Lewis with their 2022 Audi Q7 in Glacier White with the Black Optic Package.

02/04/2022

2022 Audi Q7, “frosted” and available.

Photos from Audi Shreveport's post 02/02/2022

2022 Audi Q7 55 TFSI quattro Prestige in Vicuna Beige metallic/Saiga Beige interior with Black Optic package

02/01/2022
Photos from Audi Shreveport's post 01/28/2022

2022 Audi Q5 S line 45 TFSI quattro in Mythos Black/Atlas Beige with Granite Gray stitching

Photos from Audi Shreveport's post 01/21/2022

Audi Shreveport FB Family, welcome John and his new 2022 Audi Q5.

01/01/2022

See you next year!
#besafe

12/28/2021
12/25/2021
Photos from Audi Shreveport's post 12/23/2021

Blake P. decided it was time to upgrade from a 2 door Dodge Challenger to a 2 door 2015 MB E 400.

Photos from Audi Shreveport's post 12/23/2021

Josiah and Chelsea decided to gift themselves a new mode of transportation (2020 Toyota Corolla SE) this Christmas!

12/22/2021

Audi Shreveport Holiday Season

Audi Shreveport wants to wish you and yours a beautiful holiday season. We appreciate each and every customer who joins our Audi Shreveport family. We are closed Christmas Eve and will be open Monday December 27th for the final week of the Season of Sudi Sales Event.

Videos (show all)

Audi Shreveport Holiday Season
Toys for Tots Audi Shreveport
2020 Audi Q8 Prestige 55 TFSI

Category

Telephone

Address


102 Bert Kouns Industrial Loop
Shreveport, LA
71106

Opening Hours

Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 6pm

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