Userflow

Most customer-obsessed teams don't have a data problem.

They have a connectivity problem.

The drop-off spikes on Tuesday. Your CS team hears about it at Friday's sync. A user crosses a usage threshold, someone files a ticket, engineering picks it up two sprints later, and the moment is gone.

The data knew what to do. The system just couldn't act on it in time.

We looked at 4,434 converted accounts. Among the highest-performing programs, 66% have at least one integration active. The top performers weren't sitting on more data. They'd wired it to act.

So we closed the loop. Mixpanel events now trigger Userflow experiences directly. A native Slack integration routes product signals to the right channel in real time. And Userflow MCP puts your product data inside the AI tools your team already uses.

Connected stack, real-time signals, experiences that respond to behavior instead of location.

That's the operating model. It's live in Userflow, on every plan. Start a free trial and connect your first integration:

Most teams find out something went wrong in their product the same way: a support ticket, a churn notice, or a metric that already dropped.

Today we shipped Userflow MCP so you can ask questions about your flows, NPS, and user behavior directly from Claude, ChatGPT, and more. No dashboards, no exports. Just answers, where you already work.

We also shipped native Slack integration and a Mixpanel two-way sync.

From insight to action, without the detour.

Available on all plans today: https://hubs.ly/Q04k5fBV0

Say hello to Joanna Mateen—our new Product Designer, and the first face in a new series introducing the people joining Userflow.

Joanna comes to us with eight years across startups. Originally from Chicago, she's now in Boise, out exploring the mountains with her husband, daughter, and dog Bodhi.

She was giving user testing feedback before most of us knew the term—as a middle schooler. Her dad worked at Motorola and brought home unreleased Razr phones, and Joanna was the one putting them through their paces.

In her words: "What drew me to Userflow is the product itself—it bridges the gap between creating a genuinely better user experience and giving companies the actual insights they need to improve."

Welcome, Joanna. We're glad you're here!

5 questions to ask before you buy any "AI-powered" product adoption tool:

• Is the AI native to the platform, or a feature flag bolted on last quarter?
• What data does the AI actually need to work?
• How are AI-generated experiences reviewed before going live?
• What's actually automated—the full workflow, or a chatbot in the help docs?
• Can flows be A/B tested, or is the AI a black box?

If the vendor's answers get vague on any of these, the AI is a marketing layer—not a product capability.

Full breakdown of how AI is actually changing product adoption (and how to spot the real thing):
https://hubs.ly/Q04jKMqs0

🚨 We just added a guest speaker to tomorrow's session.

Lillian Evans, Product Manager at TaxCloud, is joining us live—and she knows what it actually looks like to turn scattered product data into clear, confident decisions. Because she's done it.

📅 Tomorrow · May 7th · 11AM ET

🎥 30-minute live demo + Q&A

Spots are still open: https://hubs.ly/Q04fDR4L0

Quick question: when you spot a drop-off in your funnel, how long does it take to actually do something about it?

For most teams, the answer involves three tools, two Slack threads, and a sprint cycle.

This Thursday, Katy Nardozzi, Harish Tiwari, and Lauren Smith will show you a better way. Join them for a live 30-minute demo of Product Adoption Insights—and see how teams are going from insight to in-app action without ever leaving Userflow.

May 7 · 11am ET

Save your spot: https://hubs.ly/Q04fgN_w0

Product Adoption Insights is live—and this Thursday, we're showing you how to put it to work.

Join us May 7 at 11am ET for a free 30-minute live demo: From Data to Action.

We'll walk through:
→ No-code event tracking, set up in minutes
→ Funnels that reveal exactly where users drop off
→ Dashboards for a single view of adoption
→ Going from insight to in-app action — without leaving Userflow

Speakers: Katy Nardozzi, Harish Tiwari, and Lauren Smith

👉 Save your spot: https://hubs.ly/Q04dTMsP0

New: Product Adoption Insights is live in Userflow. 🎉

See where users drop off. Understand what's driving adoption. Fix it without leaving the platform.

Charts. Funnels. Dashboards. Group-by Analysis. No-code event tracking.

All in one place. Available on all plans today: https://hubs.ly/Q04dKDB70