Cinch

Congratulations to Griffin Fast L**e and Shire Marketing on winning the Marketing Excellence Award at the 2026 Jiffy L**e Convention! 🏆

We couldn't think of a better moment to share the story behind the results — how Shire used Cinch to take Griffin from a 3% email open rate to 60%, drive $150 ROI per dollar spent, and fill slow days with lines out the door.

👉 https://hubs.la/Q04gpvV90

We've just launched an interactive product tour so you can see exactly how the new Online Scheduler works.

- Click through the full calendar setup
- Watch a real customer booking flow start to finish
- See how every appointment lands in Cinch ready for automated follow-up

👉 Check it out! https://hubs.la/Q04gpmb70

Most businesses are good at getting leads. The problem is what happens next.

A missed call. An unanswered form. A booking process with too many steps. Each one is a lost opportunity — and they add up fast.

The best operators don't leave that to chance. They build a repeatable system that moves every lead from first contact to confirmed appointment, automatically.

Our latest post breaks down the four stages of that flow — and the Cinch tools that make it run.

👉 https://hubs.la/Q04dD51_0

If you're a pest control operator struggling to find and keep good technicians, this report is worth your time.

Christopher Brodowski, CEO of Solea AI just published state-by-state wage data showing how PCT pay stacks up against HVAC, plumbing, and electrical trades.

Check it out 👇

Pest Control Technician Salary by State: Close the Gap Pest control technician salary trails competing trades by 27%. See state wage data, calculate your gap, & learn strategies to compete & retain techs.

Your customers are sports fans. They have teams they love, games they remember, moments that matter to them. Most brands never use that.

Today, Cinch announced a partnership with SportsDataIO that changes that — giving local and multi-location businesses a first-of-its-kind way to connect real-time fan passion with personalized customer outreach.

The result? Communications that feel less like campaigns and more like conversation.

Excited to see what our customers build with this.

👉 https://hubs.la/Q04dg-860

The Cinch team is heading to the Bahamas — and not just for the views. 🌴

We'll be at the Jiffy L**e Conference April 27–29, connecting with operators and leaders who are serious about turning customer data into repeat revenue.

If you're attending and want to talk about bringing customers back automatically or understanding what's actually working in your data — let's talk.

Every customer interaction is an opportunity. Let's make sure you're not missing any of them.

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The "personal touch" in follow-up isn't about who sends the message. It's about whether it actually gets sent.

Most businesses lose customers not because they don't care — but because their follow-up depends on someone remembering to do it.

We wrote about why speed and consistency beat manual every time, and how automation can still feel human.

Read it here → https://hubs.la/Q048l5Nv0

We've arrived at the Multi-Unit Franchising Conference in Las Vegas — find us at Booth #2204.

If you're thinking about how to fill your schedule with loyal, returning customers, come talk to us. We'll show you how Cinch AI Voice answers every inbound call and how our new online scheduler makes booking frictionless for your customers — and effortless for your team.

Every unanswered call is a missed visit. Every friction point in booking is a customer who goes somewhere else. Cinch solves both.

👋 Stop by Booth #2204

We're at AZPPO today! 🎉 If you're on the show floor, come find our own Isaac Webb at Booth 14.

Whether you're curious about what Cinch AI Voice can do for your business or just want to talk retention and customer engagement, Isaac's your guy.

Stop by, say hello, and let's talk about turning every customer into a more valuable one.

Every missed call is a customer you'll never know you lost.

They didn't leave a voicemail. They didn't call back. They just found someone else.
For service businesses, this happens dozens of times a week — and it never shows up in the data as a lost customer. It just doesn't show up at all.

That's a capture problem. And it's fixable in under 10 minutes.

We wrote about how Cinch AI Voice handles it — answering every inbound call, recovering missed ones automatically, and turning every conversation into a customer record.

If you're running a service business and still relying on staff to answer every call, this one's worth the read.

https://hubs.la/Q047nHBn0