BuzzCentrum, Inc.

https://techcrunch.com/2016/07/30/in-what-contexts-should-messaging-be-the-ui/

In what contexts should messaging be the UI? The current messaging hype is overstated. There are certainly some interesting and unique opportunities for messaging as an interface, but I contend the..

https://techcrunch.com/2016/08/25/whatsapp-plans-to-let-businesses-on-to-its-service-before-the-end-of-the-year/

WhatsApp plans to let businesses onto its service before the end of the year WhatsApp will finally take a step to becoming a platform after the Facebook-owned company revealed it will begin to integrate businesses services into its app..

http://venturebeat.com/2016/08/23/how-to-avoid-ui-dead-ends-when-building-your-chatbot/

How to avoid UI dead ends when building your chatbot Artificial intelligence and natural language processing (NLP) have already come a long way, yet many users tend to focus on the limitations of these technologies and are quick to judge bots based on the holes in their user experience. Product designers encourage a hybrid of text, buttons and other i...

http://venturebeat.com/2016/08/24/how-to-cross-the-conversational-commerce-chasm/

How to cross the conversational commerce chasm There are two sides of the chasm when it comes to conversational commerce.

http://www.claimsjournal.com/news/national/2016/06/16/271614.htm

Small Businesses Engaging in Texting, Online Chatting With Customers Clients can text their lawyers to double-check hearing times. Potential customers may message a dog breeder to find out the due date of the next litter. Mo