The UPS Store 3315

The UPS Store 3315


This is a story of a frustrated, angry customer, who strongly feels that he needs to inform public regarding the systematic scam which is being run in the name of "rent a computer" at this store. I lost only $4.28 cents but I felt that it is my duty to make the owner of the store, as well as the public to be aware of my experience. I will describe the incident, and then I will let you be the judge.
I went to this store this morning. This is an independent franchise store in Round Rock, TX.I intended to print a return label and return an item which my wife had purchased from Amazon. The front desk guy by name James, who didn't seem to be too enthused to help the customer gave me some cursory instructions, and informed me that “you will have to rent a computer”.
To make long story short I used my credit card to log in to “so called” "rent a computer". I went to my Gmail account to get to the label. I requested help. James came and then informed me that this package can only be returned via Kohl Store. I hardly used the so called "rent a computer” for about a minute. I was charged $4.28 cents. I could not even get my package returned. Debbie (manager) did intervene only when she saw that I was very unhappy and angry. The manager and front desk guy don't seem to have any skills regarding dealing with the customers, The manger wasn’t of much help. She told me “don’t come to this store again if you are unhappy”. I then found out that rate to rent a “Rent a computer” is $3.59/ minute, which is $215.40/ hour. I believe this is more than a fee charged by a board certified consultant physician for an initial consultation. I will end my story and let you be the judge.

We support small businesses with the products and services they need. We’re locally owned too. And while we know you love being on your own, with us, you’re not alone.

The UPS Store #3315 in Round Rock offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Boardwalk Shopping Center Next To Home Depot.

Operating as usual

Timeline photos 03/19/2022

Doing a deep clean to celebrate the First Day of Spring? Stop by with your purged documents for secure shredding!

Timeline photos 03/18/2022

Our services are out of this world, literally. Visit the effects gallery tonight or scan the QR code below to see our take on the full moon.

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Learn 10 tips for small businesses to start and grow in 2022 and onward in our latest blog post:

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Did you know that we can notarize your important documents? Call to make an appointment today.

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We understand how stressful tax season can be. Read about some common tax myths in our latest blog post to alleviate your anxiety:

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Have a big proposal or presentation coming up? Our experts can professionally print and bind your work to ‘wow’ your clients.

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Get 10% off your online copies and quick prints order with a $10 minimum online purchase. Enter code ‘QP22’ at checkout now until March 31:

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Happy National Wedding Planning Day! Whether you need to start with invitations or follow up on your big day with thank you cards, our experts are here to help.

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In this day and age, the benefits of technology are no secret. Learn what helpful apps are available for #SBOs in our latest blog post:

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Artwork, electronics and sporting gear are just a few of the many unique items we’re equipped to securely pack and ship! Our experts are here to help – stop by today.

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Remember, we’re open on Presidents Day for all your small business services. Stop by on Monday.

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In celebration of #BlackHistoryMonth, get advice from Black women small business owners in our latest blog post:

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This week, we celebrate entrepreneurs nationwide. We have business mailboxes, notaries, design services and more to support your business!

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Show your team pride with a custom banner or yard sign for the big game. Our experts are here to help. Stop in today!

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Have you ever considered teaming up with other business owners? Check out how collaboration can grow your business:

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Valentine’s Day is near! You can still send gifts in time for the love-filled day. Stop in today.

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Our direct mail services make it easy to promote your business to customers! Pop in today to learn about your options.

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Spread the word about your small business with flyers! Enjoy 22% off your online flyer purchase now until the 28th with a $10 minimum. Place an order today:

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Securely packing and shipping is what we do. On this National Bubble Wrap Appreciation Day, ask us about our Pack & Ship Guarantee.

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Valentine’s Day will be here before you know. We can help pack and ship your gifts before Feb. 14.

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We share hacks for increased customer acquisition and sales traffic in our latest blog post. Read how to boost your business here:

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New year, new look for your small business. Business cards, menus, yard signs and more. We’ve got your business marketing needs covered.

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We understand how tedious it can be to get a passport. We’re here to help check the photo requirement off your list. Schedule an appointment today:

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Looking to improve your small business in 2022? Check out strategies to drive revenue and reach new customers in our latest blog post:

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We’re here for your small business needs all year long. Stop by for shipping, packing, notarizing, mailing and more.

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We shared seven ways to update your small business website this year! Read how in our blog post:

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Desk clutter bringing you down? We can help shred your unwanted, important papers with ease. Stop by today to tidy up!

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Don’t let your unwanted online purchases pile up and expire. We can help take care of your returns!

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Dreaming of stress-free mail and package deliveries? Stop by and open a mailbox with us for secure mail receiving. We’ve got you covered.

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Talking about setting New Year’s resolutions and goals is easier than following through with them. Get inspiration in our latest blog post:

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Celebrate the New Year with 22% off your online postcard purchase with a $10 minimum now until Jan. 31. Use code PC22 at checkout:

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Today, we showcase our passion for children’s literacy in the 133rd annual Rose Parade. Tune in starting at 8 a.m. to check out our “Rise, Shine & Read!” float.

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There’s nothing better than starting the new year with a clean, organized office space. If you’ve purged your old files, bring all unwanted documents to us to securely shred.

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It’s important to prepare for the year ahead as a #SBO. Check out our year-in- review checklist for some planning tips:

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There’s nothing better than a thoughtful thank-you card. On this #NationalThankYouNoteDay, we can help you design and print a kindhearted note. Schedule an appointment today:



2541 S I H-35, Ste 200
Round Rock, TX

Opening Hours

Monday 9am - 7pm
Tuesday 9am - 7pm
Wednesday 9am - 7pm
Thursday 9am - 7pm
Friday 9am - 7pm
Saturday 9am - 5pm

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