Cosmos Nails Spa

Cosmos Nails Spa

Comments

I give this place 1.5 out of 5 stars. The first time I went to the Spa, I recieved excellent service. My second time going, the service was horrible. They are excellent at pedicures, but the manicures will depend on the person. The below is a dipped manicure that is 8 days old. I think the people that frequent the spa know who to go to and who not to go after hearing a customer's refusal to come in. Yes, the manicurist answered the phone as she did my nails. The really messed up thing was the person who was originally supposed to do my nails,gossiped with another customer instead of doing my nails.

Recommendations:

1. Do a store meeting about customer service and politeness.

2. Teach everyone how to do manicures and pedicures. The customer shouldn't wait for an employee to become available to do their nails if a technician is free.

3. Start on the customer's nails while they are in the chair for a pedicure. No one wants to stay longer than is required. If you start in the chair during a pedicure, the max time to stay after is 30 min.

If you think I am being harsh, then why is your Google rating a 3.5?
This is my new page

we opend on Valentine day

Operating as usual

Photos from Cosmos Nails Spa's post 08/04/2017

Photos from Cosmos Nails Spa's post

Photos from Cosmos Nails Spa's post 07/05/2017

Refill with butterfly 😘😘💅🏻💅🏻

Timeline photos 07/04/2017

Happy 4th of July to all of my customers. We hope you have a wonderful day

Happy 4th of July to all of my customers. We hope you have a wonderful day

Timeline photos 06/20/2017

Full set with shellac

Full set with shellac

Photos from Cosmos Nails Spa's post 05/26/2017

Cat eyes and chrom nails

Photos from Cosmos Nails Spa's post 05/21/2017

Manicure with chrom

Timeline photos 05/11/2017

Being a woman is not an easy thing, but being a Mother is even more difficult.
Happy Mother's Day to my customers and all of the Woman
Come to enjoy with us at Cosmo Spa Nails

Being a woman is not an easy thing, but being a Mother is even more difficult.
Happy Mother's Day to my customers and all of the Woman
Come to enjoy with us at Cosmo Spa Nails

Photos from Cosmos Nails Spa's post 05/10/2017

Cat eyes color 😍😍😍

Photos from Cosmos Nails Spa's post 05/09/2017

Come to try cat eye gel polish and glow in dark 👍💅🏻

04/14/2017

Happy Easter to all my customers 🐣🐣🐣🐤🐤🐤

04/05/2017

Eyelash extention and facial are opend now

03/27/2017

If you tired and stress from work, stop by cosmo spa and nails to get a Pedicure and nails done 😘😘

Photos from Cosmos Nails Spa's post 03/24/2017

Photos from Cosmos Nails Spa's post

Photos from Cosmos Nails Spa's post 03/01/2017

Just done them 😘😘

Photos from Cosmos Nails Spa's post 01/23/2017

Photos from Cosmos Nails Spa's post

Photos from Cosmos Nails Spa's post 01/20/2017

Photos from Cosmos Nails Spa's post

Category

Telephone

Address


1201 S Interstate 35 Ste 301
Round Rock, TX
78664

Opening Hours

Monday 9:30am - 7pm
Wednesday 9:30am - 7pm
Thursday 9:30am - 7pm
Friday 9:30am - 7pm
Saturday 9:30am - 7pm
Sunday 11am - 6pm
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