Stiles Heating and Cooling

We want to wish one of our Lead Install Technician Jacob “Cob” Carver a very Happy Birthday! Hope you have a great day 🙂

We have POWER back on so everything seems to be working. You can now call the office line 828-479-3387 if needed

-NOTICE- We do not have any power, internet and phone due to the transformer being down from the winds. There is not good cell service at our office but you can try calling or texting 828-361-7840. If you do not get through try again and we will try to get back to you as soon as possible.

Sorry for the inconvenience but our phone is acting up. They will hopefully have it up soon. You can call or text 828-361-7840 for assistance.
Zito Media users:
I called cause my office land line is messing up. They said there is a planned maintenance happening right now and it should be back up soon. Just wanted everyone to know.

We’ve had an incredibly cold week here in Western North Carolina, but our customers were thrilled with the warmth provided by their new, highly efficient mini splits!

Got to keep that snow build up down around those condensers to keep them running efficiently.

“WE ARE GROWING, come join our team”
For serious inquiries please call 828-361-7840 or 828-479-3387 to set up a meeting.

Hiring Position Title: HVAC Install Technician​​​Classification: Non-Exempt
Reports To: HVAC Install Lead​​​​

*Pay depends on experience
*Work week average Monday-Friday with 40+ hours
*Holiday Pay for full time position after 3 months of employment
*Paid Time Off: - 1) offered after 6 months of full time employment with up to 40 hours of accrued time with no roll overs per year.
2) after 2 years of full time employment employee will receive up to 80 hours of accrued time with no roll overs per year.


Position Summary:
To assist in the achievement of the company’s strategic objective and annual goals through the delivery of exceptional service and support reflective of Stiles Heating and Cooling’s (SHC) vision, mission, purpose, and values.

Responsibilities:
• Create a positive customer experience.
• Assist in the installation of HVAC related equipment according to manufacturer’s specification.
• Assist in completion of all required documentation including checklist, recording/uploading equipment pictures, model, serial numbers, install date in House Call Pro on installs and collect, record and delver fees to designated office staff.
• Understand when to turn a breaker off.
• Transport materials and tools to the job site and provide proper accounting of assigned tools.
• Keep truck clean, stocked, and accurately inventoried.
• Protect customers’ home from damage while working and leave customer’s home cleaner than when we arrived.
• Inform a team lead or supervisor if the customer des not have HVAC service before leaving the call.
• Inform a team lead or supervisor of any safety issues.
• Perform other duties as assigned.

Requirements:
• EPA Certified or currently pursuing.
• A high school diploma or general education degree (GED) required.
• A valid driver’s license and approved to drive by SHAC ‘s insurance carrier.
• Must be highly organized with good attention to detail and follow through.
• Possess good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
• Team player working in a team environment.
• Excellent customer service skills with desire to exceed customer expectations.
• Must be able to use a computer tablet, smart phone and read a map or follow GPS.

Physical Requirements:
• Spends majority of time in the field addressing any problem issues and/or administrative needs.
• Works in outdoor elements with extreme variation in temperatures and weather conditions (heat, cold, rain, snow).
• Climbs ladders and steep stairs. Majority of time spent standing, stooping, bending, crouching, kneeling, sitting, and reaching. Often works in tight spaces such as attics and/or crawlspaces.
• Must be able to lift 50 pounds with ability to push, pull, carry, or maneuver heavier items (with additional manpower or appropriate devices).
• May occasionally work from heights up to 40 feet above ground.
• Carries 24 ft extension ladder alone and/or 40 ft extension ladder with a fellow teammate on most jobs.
• Have good visual acuity.

Position Specific Standards:
• Willing to continue training for personal growth as well as participating in the training of new employees.
• Willing to work hours outside of normal work schedule if needed.
• Maintaing confidentially on all private, sensitive, and proprietary business issues and concerns.

The team installed a Carrier unit with a ducted air handler today. This system delivers 100% heating efficiency even when temperatures drop into the low teens.

Talking about these guys got some steps in at this beautiful lake home. This home got a major home comfort system upgrade. WiFi thermostats so they can monitor the temperature anywhere. Also we can see if any alerts and the diagnostics is amazing. We can see a problem from the office.

Stiles Heating and Cooling is proud to offer American Standard hvac. Built to a higher Standard.

If you’re in the market for an HVAC system, you can’t go wrong with the product that’s built to a higher standard: an American Standard.

We wanna take time to wish everyone a Merry CHRISTmas and Happy New Year. Let us all remember the reason, the birth of our Savior. We are extra Thankful for time spent with our family and friends this time of the year.
The office will be closed the following days:
-December 24-25 for Christmas
-January 1st for New Years Day
We will have a technician available for emergency calls. Please call or text 828-361-7840 for assistance.

Today we started and completed a full cut-in for these customers, who were ready for some serious warmth. Now they can sit back, enjoy incredible comfort, and leave the hassle of hauling firewood.

Some of our customers have taken the warnings about the upcoming refrigerant changes in the HVAC industry very seriously, including the 20-25% price increase that will follow.

If you’re still undecided or know your system will need replacement soon, there’s still time.

With power bills set to rise by 3-3.5%, inverter systems are the smartest choice—they pay for themselves through energy savings and make your home more comfortable! Take action today and make the most of this opportunity!

Every Monday morning, we hold our team meeting to kick off the week. We discuss new equipment, refrigerants, system wiring, and the week’s plans. The meeting also includes hands-on training with thermostats. It’s our way of starting the week fresh and focused.

The 2024 Christmas Party is a wonderful opportunity to bring all our employees and their families together. It’s a time to reflect on how truly blessed we are and to remember the true reason for the season.

Merry Christmas

Here at Stiles Heating and Cooling, as colder weather approaches, all of our service trucks and vans are equipped with 4x4 to ensure you stay warm and comfortable!