Scissors & Scotch

From stylish cuts to the finest scotch, we’re all about excellence. Wishing you a spectacular 4th of July! Now go impress everyone at the BBQ. 🥃💇‍♂️

Our fathers, partners, brothers, and friends are dying before their time. Help us make a difference in saving lives. Scissors & Scotch will donate 25% of hair services performed on August 28th to help raise funds for men’s mental health.

Can't make it but want to donate, check out our event page: https://us.movember.com/events/view/id/rN0o

Did you know your hair grows approx. 1/2 inch per month? Plan your haircuts around that grow-out. We recommend booking your appointment every 4 weeks to keep the style you like.

National Men’s Grooming Day may be August 18, but why limit the fun to just one day? We believe that looking and feeling your best should be celebrated all month long!

We didn’t make this holiday up, we swear. But you bet we’re poppin’ bottles (of texturizing hair gels, softening beard oils, soothing aftershaves, and of course, a bit of bubbly) for the next 31 days.

Why celebrate? Because grooming is much more than a shampoo and a shave. Its personal hygiene meets personal style. It’s looking fresh – while feeling refreshed. And believing that “me time” is good for you.

So, what are you waiting for?

We're Scissors & Scotch (scissors as in hair, scotch as in booze) -and we are thrilled to start expanding in Reston!

We are looking for passionate Customer Experience Coordinators to join our team at Reston Station.

In this position, you are like air traffic control. You manage who checks in, checks out, is waiting for their appointment, orders a drink, etc.

It's a mix of Bartending and Barber Shop Reception work. Cool right?

To help the barber & stylist team, you will:

✓ Create, edit, reschedule and cancel appointments.
✓ Maintain an efficient schedule, to make sure each day is maximized for barbers and stylists.
✓ Notify the grooming staff when a client has arrived.
✓ Check out clients, after an appointment.
✓ Learn how to make and serve our signature drinks in the lounge (must be TABC certified).
✓ Communicate with the grooming staff regarding potential client issues, and alert leadership, if necessary.
✓ Monitor appointment timeliness and ensure the schedule is running on time.
✓ Make scheduling alterations if, say, people get behind, to get things back on track.

Our loungers are client experience professionals, responsible for greeting, making people feel comfortable, offering drinks, answering questions, starting conversations, creating relationships, and generally creating a fun, welcoming environment.

To help the clients, you will:

✓ Book, edit, reschedule, and cancel appointments.
✓ Run the bar during non-peak times when a bartender is not scheduled
✓ Create new client profiles.
Answer phone calls and emails.
✓ Greet and thank clients upon arrival and departure.
✓ Assist with membership questions and set-up.
✓ Take detailed notes in client profiles to personalize every experience.
✓ Handle issues with professionalism and courtesy.
✓ Take and prepare drink orders.
✓ Check out product purchases.
✓ Maintain an extremely clean and tidy space.

Enjoy full-time benefits that include insurance coverage, paid time off, parking, ongoing education opportunities and more!

We've built a business and a culture that prioritizes people, because solid relationships with our customers and employees will always be what matters most.

Do you think this job sounds awesome? Apply Now!

Job Types: Full-time, Part-time