1Stream
AI Integrated Communciations Designed Exclusively for IT & MSP’s
Houston, that was a great day.
Thank you to everyone who found George and Ryan at NinjaOne ITX Rise. The NinjaOne community is asking sharp questions about AI - and earlier in the buying cycle than we have seen at a lot of events this year. That is always a good sign.
The theme was consistent: MSPs know there is time being lost on the support desk. The post-call wrap-up - 6+ minutes per call, every tech, every day - is the most recoverable piece, and most desks have not touched it yet.
1Stream closes that gap. If we talked at ITX Rise and you want to see what that looks like on your actual desk - let us find 20 minutes.
09/24/2026
NinjaOne ITX Rise, Houston - 1Stream is on the floor.
George and Ryan are here all day. If you are at the event and want to see what 6+ minutes of manual post-call work disappearing actually looks like - come find him. We will show you on the kind of desk your team runs.
The conversation is always the same at these events: MSPs know the wrap-up is costing them time. They just have not seen the fix yet. Today is a good day to see it.
Drop a comment or DM and let us connect before the day is out.
09/23/2026
🏈 The best teams don't wait until the game's over to make adjustments — they do it at halftime, while there's still time to win.
Client sentiment trending the wrong way across a few calls is the same kind of signal. Miss it, and you find out when they don't renew. Catch it, and you make the adjustment before it's a loss.
1Stream's call sentiment scoring flags it in real time — so "at risk" shows up on your radar, not in your churn report.
Make the halftime adjustment. Keep the client. 📈
09/22/2026
New Jersey — 1Stream is here.
Shaun Smith are at Kaseya Connect Local today. We are bringing everything: the 6-minute story, TechRadar, RepRadar, and the 20-minute demo that turns the conversation into a real answer for your desk.
If you are at the event, find one of us. If you want to grab time before the day is out — drop a comment or DM.
09/20/2026
AI Integrated Outbound Calling from Inside of your CRM/PSA/ERP Now Available
AI Integrated Outbound Calling from Inside of your CRM/PSA/ERP Now Available Experience seamless outbound calling directly from your CRM, PSA, or ERP with 1Stream's latest browser extension, enhancing productivity and record-keeping.
09/20/2026
Manage and Authorize your users for 1Stream technical support access via Control portal
Manage and Authorize your users for 1Stream technical support access via Control portal Easily manage user access for 1Stream technical support through the Control Portal by authorizing or denying support contact permissions for each user.
09/20/2026
Control Portal: PBX User Impersonation (Open Web Client as Another User) now available
Control Portal: PBX User Impersonation (Open Web Client as Another User) now available New PBX user impersonation feature in the Control Portal allows admins to troubleshoot as other users, streamlining system management and enhancing efficiency.
09/20/2026
New 1Stream Intelligence Portal (Beta)
New 1Stream Intelligence Portal (Beta) Explore the revamped 1Stream Intelligence Portal, now in beta for all users. Switch between Classic and Modern views and share your feedback with us.
09/20/2026
New Partner Control API (BETA) - For Provisioning - adds/moves/changes
New Partner Control API (BETA) - For Provisioning - adds/moves/changes Discover our new Partner Control API for automating account management, device provisioning, and more. Access documentation in the Control portal now.
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09/20/2026